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Clearly

Clearly

4.3 from 807 reviews · View Statistics
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Listing monitored by Clearly Contacts

Reviews

  • Product Quality
    4.1 (70)
  • Return Claim MadeYes · No (81)
  • Shipping
    4.2 (60)
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Kathy M.
Kathy M.Sydney, NSW
  • 2 reviews

Happy

published

They look great, easy ordering and accurate description. Frames were a bit lighter than I expected but love the green colour - had trouble finding similar in a physical store (and then they were twice the price).

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Suzee
SuzeeSouth East Queensland, QLD

Order availability

published

Contacts are what I have always been ordering but went through you as I thought it would be only 3-5 day delivery but they weren’t in stock so took 2 weeks. I wish I had of known at order time that you didn’t have them in stock as I was desperate for them. I think on your site you should be able to see straight away if they are available or not or at least offer something similar that is

Product Quality
5/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
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Overall good for the price. Lenses AR coating not effective

published

Can't complain much for the price. Delivery roughly on time. Lenses' anti-reflective coating however is not very effective when compared with my other pairs using Essilor lens, reflection from my own eyes is extremely noticeable especially when you look at something dark.

Lenses: Thin Air BlueReflect™ Lenses with C Shield

Product Quality
3/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Cheaper alternative

published

I was really surprised at how much prescription glasses cost on Clearly as my glasses usually cost over $600 a pair at OPSM because of my high prescription degree but i was able to get glasses and frames for myself for less than $300 on Clearly however the nose pad is a bit hard and has scratched my nose and forehead when i lift it above my face to place it on my head for a sec. Other than that, i will definitely continue buying glasses from clearly from now on.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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How about Just, yes I received my delivery

published

Really , just clicking yes i received my delivery would be enough, sick of all these reviews as they take time and are annoying

Incentivised Review No
Return Claim MadeNo
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Quality is not great

published

Item is as described but frame details show poor quality. First Ray Ban for me. May be other frame will be better.

Product Quality
2/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Wanda
WandaSouth East Queensland, QLD
  • 3 reviews

Good , delivery bit slower than normal, but ok

published

As per description, virtual help was great .
Had to change the prescription through store .
Have to use this brand, as only choice available .

Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Alan
Alan
  • 2 reviews

Thank you very much and yes I am Happy with my new glasses.

published

i am buying again from previous purchases.
The service from sales staff are excellent - and delivery was quick.
Just a comment on why I shop with Clearly - the answer is PRICE.
It appears CLEARLY has been establishing its customer base and is now moving towards charging commercial pricing like Specsavers.
Stay in your Bubble Cleary you have a great market for your product.
Keep your pricing down...not like the others.

Regards, Alan

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Do the job, but were not as expected.

published

Glasses do the job, however they are not the same as the pictures, much darker at the front. Fit is also average, they slip down, when even $3 sunglasses fit without problem.

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
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dazleb
dazlebGreater Melbourne (Outer), VIC
  • 2 reviews

Excellent frames for price

published

Easy to find and check out glasses. Very good range of budget frames. Frames I chose were very cheap yet good quality and great style.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Larry Whiting
Larry WhitingGreater Melbourne (Inner), VIC

Value for money

published

OK for what I ordered
replacement glasses ok for straight forward vision but I must turn my head to have clear vision to either side something I'm sure I will adjust to as I do more driving with the new glasses
Fitment improvement is better

Shipping
3/5
Incentivised Review No
Return Claim MadeNo
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Joanne
JoanneQueensland
  • 2 reviews
  • 1 like

Good contacts

published

Great contacts
Quick delivery
Surprise gifts
Exactly what I ordered
Always on time
Great communication
Very competitive price
Easy to navigate website

Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Optical Retailers

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Naur
NaurCanberra 2600, ACT

Products aren’t very comfortable or vivid which is unfortunate as I was really looking forward to them.

published

Store was easy to navigate.
Range was simple.
Product was ultimately a disappointment, they were very uncomfortable, abrasive, cloudy, and colour was not even visible.

Product Quality
2/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
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Dean C.
Dean C.Greater Melbourne (Outer), VIC

Second time purchse

published

order processed quickly again, unfortunately they use Auspost for despatch, last year got glasses within 1 week, this year it took 4 :( If they changed their choice of delivery partner would definitely recommend them for future purchases

Product Quality
5/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
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KJR
KJRSydney, NSW

Clearly Prescription glasses

published

Can’t fault the site for quality of glasses and service the problem I had is that I don’t know if my script was incorrect or my glasses came with the wrong prescription, can’t read with them but they look nice :-)

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Page 1 of 4

Questions & Answers

Happy customer
Happy customerasked

Hi - has anyone ever ordered Boston RGP contact lenses from Clearly Contacts and how did you find the quality and precision? Am not happy with Gelflex as a lab.

No answers
JOE
JOEasked

How can I claim from my private health insurance?

2 answers
Deb
Deb

Not really sure but they do provide you with a good receipt. Perhaps you can lodge that

Sharon M
Sharon M

When ordering you will see an option to elect to have a tax receipt emailed to you to submit to your health fund, and there's a drop down box listing them all. Even if you don't ask for the receipt you can get it later. I claim mine back from NIB with no problems.

Get an answer from our members and Clearly Contacts representatives

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