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Clearskincare Clinics Physical store

Clearskincare Clinics Physical store

4.1 from 73 reviews

Southport Clinic

Had a wonderful experience at the Southport clinic today. The girls were really lovely and went through everything with great attention to detail. I had my first facial peel with Jamie who was also lovely to chat with and giving great suggestions for my skin. Tegan also was also wonderful at making me comfortable getting ready for the treatments.
Thank you

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSouthport
1 comment
Hi Nari, Thank you so much for this great feedback for the Southport clinic! We are thrilled to hear how well your peel appointment went. We always strive to make our clientele feel warm and comfortable throughout appointments and we look forward to seeing you next time! Warm Regards, The Clear Skincare Clinics Team

Great!

Friendly staff, great service! Convenient place.
Happy laser hair removal. Great price and lots of try to on other service. I will recommend to everyone! Recommend to Try. Great skin clinic

Product Quality
Customer Service
Return Claim MadeNo
Store LocationAustralia fair
1 comment
Hi Erika, Thank you so very much for your wonderful feedback! We are so happy to hear how pleased you are with your treatments. We can't wait to see you at your next appointment! Warm Regards, The Clear Skincare Clinics Team

Went in for pamper & came out feeling very uplifted

I’d like to thank Mel from Clear skincare Clinic at Southport. I found her to be professional and the salon was beautiful. The whole experience was great for my soul and spirit. Very friendly girls
My results were very excellent

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSouthport Gold Coast
1 comment
Hi Lisa, Thank you so much for this lovely feedback for Mel and the girls at our Southport clinic! We are so happy to hear how positive your experience was and we look forward to seeing you at your next appointment. Warm Regards, The Clear Skincare Clinics Team

Best Acne Treatments

Really happy with my fortnightly SGA Treatments and the staff are so friendly and accommodating. I have noticed a great improvement in my acne prone skin! I also get my laser hair removal here as well. It is a one stop shop

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSouth bank
1 comment
Hi Kate, We appreciate the time taken to leave such a lovely review! Our Dr McCaffery's Acne Treatment is one of our most popular treatments and we are ecstatic you have achieved amazing results. We are excited to have you back in the clinic soon! Kindest Regards, The Clear Skincare Clinics Team

Amazing skincare, service & prices

I’ve been going to Clearskin Mt L in Perth and I’m obsessed with the service and products!
The staff are beyond incredible and the skincare products are working wonders on my skin. Such affordable pricing as well. Highly recommended

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMt Lawley
1 comment
Hi Sandrine, Thank you so much for this amazing feedback! We look forward to seeing you at your next appointment. Warm Regards, The Clear Skincare Clinics Team

Caters to all skincare needs.

I have been visiting these clinics for a long time and I always get a warm welcome and polite service from the staff regardless of which clinic I attend. They have recently acquired new laser hair removal equipment and the treatments are even more effective than before. I also recommend the anti-wrinkle injections as the staff who administer these are really gentle.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMount Lawley
1 comment
Hi Paige, Thank you so much for this amazing review! We are so happy to hear about you're positive experience within the clinic and am sure our Nurse and Skin / Laser Therapists are looking forward to seeing you back in the clinic soon! Have a wonderful day. Kindest Regards, The Clear Skincare Clinics Team

Excellent service and consistent quality work

I’ve been coming here for almost a year and it’s consistently good and clean, the lady’s are helpful and easy to talk to. I get laser done Nd it’s effective and so convenient

Product Quality
Customer Service
Return Claim MadeNo
Store LocationDoncaster westfield
1 comment
Hi there, We appreciate the time you've taken to leave us this positive feedback! We're so happy that you have had a lovely experience at our clinics and achieved great results from our Laser Hair Removal treatments. We look forward to seeing you at your next appointment with us! Kindest Regards, The Clear Skincare Clinics Team

Amazing staff

I get laser done once a month and it's so easy to call the girls and organise an appointment. The girls are friendly and helpful, they make you feel welcome and cared for.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationDoncaster Westfield
1 comment
Hi Caroline, Thank you so much for the wonderful feedback! We are delighted to hear about the amazing experience you have had at our clinics with our Laser Hair Removal treatments. We can't wait to see you back in the clinic. Kindest Regards, The Clear Skincare Clinics Team

Great Service

I had a face treatment today at Clear Skin in Cockburn and the lady was such great customer service and very friendly when doing treatment. She was very well educated and knew what works best for my skin and overall was very happy with my treatment afterwards.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCockburn, Gateway Shops.
1 comment
Hi Kirstie, Thank you very much for this amazing feedback! We always strive to create a warm and welcoming environment in which our clientele receive outstanding service and we are thrilled to hear how happy you are. We hope to see you at your next appointment! Warm Regards, The Clear Skincare Clinics Team

Products are amazing.. am really loving them all.

Products are really good for my skin. I am really using every product required for my skin. My skin literally breathes by using these products. I use them twice a day.

Product Quality
Customer Service
Return Claim MadeYes
Store LocationParramatta
1 comment
Hi Aradhana, Thank you very much for this great feedback, we love hearing about how well our products have worked for you! Warm Regards, The Clear Skincare Clinics Team

Mole removal treatment

I had a sun spot under my eye (about 1cm diameter) which formed a crust with layered skin. It was noticeable and bothered me for several years. I found Clearskincare Clinics on Google and went in for a free consultation. They decided to go with a mole removal treatment. The treatment resulted in a scab which naturally peeled off after about 2 days revealing clear and fresh skin underneath. After a few visits, the sunspot has been completely removed with its pigment and now you'd never notice it was there! I'm very grateful to Ashleigh-Rose for her patience and expertise. I'm overjoyed with the result.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationToowong
1 comment
Hi Eiji, Thank you so much for this wonderful feedback! We are so pleased to hear how happy you are with the results of your treatments with us. Kind Regards, The Clear Skincare Clinics Team

Friendly staff and good service at Adelaide Street!

Highly recommend the clinic,everyone is friendly and helpful. Give the staff five stars. The clinic is clean and has a welcoming vibe at the Adelaide street branch. Five stars from me!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationAdelaide street, Brisbane
1 comment
Hi Elva, Thank you so much for this brilliant feedback for our Adelaide Street clinic! We always strive to create a warm and welcoming environment within our clinics and we love hearing how enjoyable your experiences have been! Kind Regards, The Clear Skincare Clinics Team

My favourite place!

5 stars for the Toowong Clinic. It's always a good experience and I feel like I'm in safe hands during my treatments and with my products. You ladies are awesome!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationToowong
1 comment
Hi Sarah, Thank you so much for this lovely feedback for the Toowong clinic! We are so pleased to hear you enjoy your treatments with us. See you at your next appointment! Kind Regards, The Clear Skincare Clinics Team

Great service

Great service and products, very happy with the service. Explain everything well. Defiantly recommending to my friends and family. Great packages to buy and very reasonable pricing as well thank you

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSouthport
1 comment
Hi Yvette, Thank you so much for your wonderful feedback! We are thrilled to hear how happy you are with our service and treatments. We look forward to seeing you at your next appointment! Warm Regards, The Clear Skincare Clinics Team

Disappointed.

I'm not really happy, as a customer i need to know what they doing on my face. I make appointment just for 1 treatment, she add me 1 more treatment without asking me, then i need to pay extra. Plus, she leave my skin bleeding after press out my acne. I will not come again or recommend to my friend. So disappointed.

1 comment
Hello, Thank you for your feedback. We will send you a private message so we are able to look into this further. Kind Regards, The Clear Skincare Clinics Team

Do not go if you suffer from Rosacea

I have suffered Rosacea now for 3 years and the odd hormonal pimple so i went for a consultation and was told to start a skin care program and buy the acne treatments nothing was mentioned about my rosacea but now i wish i has pushed the subject more as there treatments have made my skin worse and are definitely not suitable for that skin condition.
I purchased 4 acne packs in advance as was told they were on special and would be ending that week (3 weeks later they were still on special) also after my first treatment i was told to get a led light once a week to help my rosacea. This was never explained to be in the first consultation and felt like i was being pushed for more more treatments.
There has been no improvement to my skin after 3 treatments and an extra led light plus following the skin care routine.
Appointments are constantly late and felt rushed and one treatment i was left in a room with a complimentary mask on for 15 mins as the other room was not available and had to change room 3 times not very professional.
I have one treatment left but will not be using it due to the fear of making my face worse and wish i had never wasted nearly $1000 on all of this.
Definitely do not waste your money if you suffer from rosacea and i wish i had researched the treatments etc a bit more instead of listening to the pushy staff members.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationToorak
1 comment
Hi Amie, Thank you for providing this feedback. We will send you a personal message so we are able to look into this further. Kind Regards, The Clear Skincare Clinics Team

Professional staff

I've done quite a few treatments over the years in the Clearskincare Bondi Beach Clinic. The staff is very professional and I'm always very happy with the results. I really recommend them.

Customer Service
Return Claim MadeNo
1 comment
Hi Lola, Thank you so much for your lovely feedback! We are so happy to hear how pleased you are with your treatments at the Bondi Beach Clinic. We look forward to seeing you at your next appointment! Kind Regards, The Clear Skincare Clinics Team

Poor after sales service

Purchased three derma pen sessions having my first on Saturday. I cannot fault the service of the lady who did the procedure however the after sales leaves a lot to be desired. Called there Cockburn office monday morning as the after care leaflet was not in my bag provided with the aftercare creams. So called today to be advised oh no worries what's your email address I will send one to you today.
Got home from work and no email, very disappointing. Quite a few on reception but this simple task appeared to either be too hard or they were not bothered


Great red vein treatment today! Very happy with professional service and results!

Had the red vein treatment today and nearly all my small veins have disappeared! I felt I was in great hands at all time and look forward to my next appointment.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMt Lawley
1 comment
Hi Paul, We are so happy that you have had a great experience with our Red Vein treatment! Thank you for taking the time to write this feedback and we look forward to seeing you in the clinic next time! Kindest Regards, Clear Skincare Clinics Team

Wonderful service!

Aimee and the other girls were very friendly and accommodating. I had the SGA last week with Aimee and she had given me the post treatment regimen instructions very well and answered my questions too with ease. Looking forward to my next appointment and hoping to see results very soon! So far so good.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationNorthland Shopping Centre, Preston, VIC
1 comment
Hi Jen, Thank you so much for this brilliant feedback. We are so happy to hear how pleased you are with our treatments and service and would love to hear some future updates in regards to how you are finding SGA. We are looking forward to seeing you at your next appointment! Warm Regards, Clear Skincare Clinics Team

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Questions & Answers

Hi - What is the process regarding refunds where I decided to not go through with the procedure due to personal reasons. I enquired about the refund through the store and was told I would receive a call and I am still waiting for that call.
2 answers
Hi Gillian, We apologise that no one from the clinic has called you back regarding your enquiry, if you would like to send us a private message with your name, contact details & the clinic you attend, we can have someone get in touch in the next 24 hours. Kind Regards, The Clearskincare Clinics teamDid you get a refund?

Hello I am already going through a 5 pack of laser hair removal and was recommended to buy another 5 pack as my hair is quite course. I am going travelling soon and was wondering how long the 5pack has till its expired, as I don’t know when i’m coming home and don’t want to waste money. Please advise?
1 answer
Hi Sammy, Generally a 5 pack of laser hair removal treatments expires after 12 months, however if you advise the clinic you usually attend for treatment you are going away they are able to put the treatments on hold until you return. I hope that answers your question, if there is anything else we can help you with please feel free to call us on 1300880922. Kind Regards, The Clearskincare clinics team