2Clear Skincare Clinics

Clear Skincare Clinics

 Verified
2Clear Skincare Clinics
3.8

891 reviews

PositivevsNegative
69% · 616250 · 28%

Reviews

891 reviews
Horrible place
Horrible place
 

Terrible service

Absolutely disgusting!! Booked appointment for treatment then had to reschedule for a different day. Drove 30mins one way and get told they didn't book enough time!! Wow really!?!?! Thanks guys. Not the first time you have stuffed me around but will definitely be the last. I then go to make a complaint and there is no where to lodge one. No point either as they wouldn't do anything about it anyway
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Stephanie
Stephanie3 posts
  Fair Incentive

Seeing great results

Visit Fremantle store in WA. Have had 8 sessions of LHR now and a lot of my hair has gone/been reduced dramatically. Also a part from a not so nice experience at the beginning, since all ladies have been great.! Show reply
Value for Money
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Dan
Dan
 

Very very disappointed about clear skin

I went there to remover my dark spots but dark spot didn’t go away but I have lots of pimples n redness on face that look very bad I didn’t had before that much pimples on my face I really look very bad . One of clear skin girls say no that will be go away but I am really upset what they did with me. If don’t know about someone skin don’t touch it . I am crying every day to look my face . It is really painful by heart . I am recommending don’t go clear skin plz go n see the doctor.
Value for Money
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Jill
JillSydney, NSW
 
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isma k.
isma k.
 

Amazing

I have been doing all my treatments at Clear Skin care for more than 2 years. I would say Zoe working at Gawler place, Adelaide,SA has been the best. She knows what she is doing. She not only possesses knowledge about skin but she knows how to implement the knowledge. She makes sure all her clients are well satisfied. I just simply love her. Show reply
UPP
UPPSydney, NSW2 posts
 

Great experience and Customer Service

The entire experience was very smooth, Nurse Sarah was very friendly and knowledgeable. Both myself and my wife are very happy with the results.
Rates and Fees
Caroline
CarolineSouth East Queensland, QLD3 posts
 

Disappointed

I found the laxer treatment to work on the areas that were targeted. Unfortunately not all the areas on my face were targeted. When I pointed this out I was told to buy another treatment.
Rates and Fees
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Candelaria
Candelaria
  Fair Incentive

This is perfect!

I love how my skin is getting better with the laser treatment. :) Show reply
Hayley Porter
Hayley PorterGreater Melbourne (Outer), VIC
  Fair Incentive

Can’t live without laser

Amazing people and amazing results have been going here for over a year !! Definitely recommend going here for any procedures that they offer. Clear skin also have great deals and sales Show reply
Ivy B
Ivy B
 
Mark
Mark2 posts
 

Product knowledge

Tiara and her team are great !!!
That me me feel comfortable, especially when I have full body laser treatments!!!
Knowing your stuff makes all the difference!!!
I have been going to this clinic in MacArthur Square for a long time !!!
Good work Show reply
Sj54
Sj54Greater Melbourne (Metropolitan), VIC14 posts
 
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Tina Fleming
Tina FlemingPerth, WA3 posts
 

Skin Pen Shenton Park

Be careful who you book with for a Skin Pen. Do not book with Deb at Shenton Park as she has a very poor bedside manner and is a below par practitioner. The procedure took 5 minutes. She didn't explain what she was doing during the procedure and didn't go over areas, especially upper lip. Very dissatisfied.
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Jyoti
Jyoti
  Fair Incentive

laser hair removal

to be honest , i’m not satisfied with my face laser because from my 1-3 session it going very well i had only baby hairs after these sessions but not i got another 2 session but i did not see any result infact by using shaving tool on my face before laser i have more hairs on my face. disappointed with this. i think if they draw a lines so they can get idea which side is done or not they just start laser on face and i don’t think so it will cover your face you will get hairs where laser will not done.
Value for Money
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Hi there, thank you for taking the time to provide us with your feedback. We appreciate the response you have given us and have passed this onto the team. The Clear Skincare Team.

Grace C.
Grace C.South Australia
 

Duped into buying more and more service and products that I already have

My title said it all. I signed up for a series of facials.Paid for it and asked to come back another bday for my first facial. During my first facial I am made to buy an additional mask to be used during the treatment itself and at the end of it I was made to spend a few hundred dollars more to purchase their product or else my facial won't be effective! It's so unethical
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Amanda D.
Amanda D.
 
Value for Money
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Laurie dee
Laurie deeSouth East Queensland, QLD2 posts
 

Pushy on further treatment

Don't go here if you're on a budget.
All I wanted was one microdermabrasion treatment. I did not get this and was pushed into a series of masks that the lady promised would definitely help my skin concerns. I'm not sure if the staff here are on a commission or something but everytime I went for the masks (which I probably could have done at home anyway by purchasing their products from priceline pharmacy) I was pushed into purchasing something else. If I said no they tried to convince me that I could pay it with afterpay. You'll have to put your foot down with these guys otherwise you'll end up with treatments you don't want. It's disappointing that the owner/founder has introduced this selling tactic to make more money.
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Natalia C.
Natalia C.
 

Great experience

Great location, facilities, service and discounts. Maricel did my laser treatment and she is super kind and professional. She talked me through the whole process and was super quick, kept checking in on my pain level . Would highly recommend her and Clear Skincare.
Ann J.
Ann J.
 

Wrong items received

I ordered tranexemic acid online however received a completely different order (copper peptide serum). Very disappointing and would like a refund or have the correct items sent.

I am happy to send back the copper peptide serums as I have no use for them.

Order number ORDER #CSC2718-IO

I have attached the photo of items received.

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Cath M.
Cath M.Greater Melbourne (Inner), VIC
 

Sooo happy

I suffered from hormonal skin pigmentation & to be honest I have never had anything done to my face until now, so I was a little hesitant. I saw Alexandra at the Brunswick clinic who made me feel comfortable about the procedure. Alexandra was very patient & extremely knowledgeable which helped put my mind at ease. The results have been amazing. I'm Fifty Eight years old & now wonder why I waited so long to do this. Thank you Alexandra, you have been amazing. Thank you Clear Skin Clinics & your products which are also amazing!
Habiba
HabibaSouthwest, VIC
 

Bad attitude and Unprofessional!

Very Unprofessional with not friendly attitude at all. I've been to Geelong branch and I didn't like it at all. Would never recommend them to anyone.
Over the phone they are giving all clear information. They are not delivering what they have promised.
Shekher A.
Shekher A.3 posts
  Fair Incentive

Outstanding customer service

I have been visiting Fremantle clinic for 18 months now and whenever I have been in I have had the most amazing experience . The staff is very courteous and efficient . I will recommend the clinic to all my friends and colleagues.
Shekher arya
gab1
gab1
 

Disappointed with terrible service

I have been receiving laser at clear skin for just under a year and have seen the same person each time. She has always been thorough around my brazillian and underarms. The last time I went I had booked with her again but upon arrival was told she was not available. I agreed to see someone different and was appalled by her service. She did not bother to mark the areas and was not thorough, finishing in half the time it usually takes. She had decided to go further down my legs than what I usually get and still used the high setting on an area that I had clearly not shaved. I was left with painful burns for over a week that have now turned into scars, leaving dark marks on my legs that I have not been able to remove.
Maria
Maria
 

Excellent experience!

Injectables - informed and well trained staff who make you feel comfortable and results were amazing. I would recommend the clinic. The staff will welcome you and you’ll love the results.
Liz
Liz
 

Discrimination and poor service

Hi, I visited one of your clinics today to be turned away from my appointment because my 10 year old daughter was with me. She is well behaved and a mature girl for her age. This is discrimination and feel like I was treated like a criminal. Where is it on the door of your clinic to advise your customers. I can tell you…I will be taking this further. I have been a client for over a year and a half however if this is how I’m treated you have lost me.
Unhappy customer
Unhappy customer4 posts
 

Not happy

Went to Clear Skin Clinics in Miranda recently and was advised of treatments and products to use to treat meleasma. My face has not improved at all, and I’ve developed acne all over that had finally settled. Not happy at all.
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Julie
Julie
 

Don't bother

Spent a fortune on laser hair removal. Followed the advice of the consultant to a tee including recommended number of treatments. I was promised it would work well with my pigmentation. She then left and at my final treatment the new consultant told me the prior treatments hadn't been done right and were very patchy. Now all hair has regrown. So disappointing and such a violation of trust.
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Clare
ClareSouth East Queensland, QLD2 posts
 

Clear skincare ascot team are amazing

Since going to the Ascot store, the manager Ellen and her team always go above & beyond to make me feel comfortable during my treatments. Would highly recommend visiting this store!
Renae
Renae
  Fair Incentive Verified

Beautiful products

Lovely service and very professional. I love the facial I received 2 weeks ago . My skin is feeling a lot better and not so oily. I would recommend clear skin to my friends
kristin
kristinGreater Melbourne (Inner), VIC7 posts
  Fair Incentive

So happy

Massive shout out to Becky at the Southland Melbourne store, my skin has never looked sooo good and I’m so happy with her service I’m continuing my skin appointments with her
Asri
Asri
 

Very dissapointing. Not recommended

I wish I read reviews before purchasing. I dont see any results on my face. Instead I have more acnes. But I keep want to use it because I already buy prepays treatment. Now My treatment has been canceled because Covid lockdowns. I asked to get refund but they also refused it. If you need skin treatment maybe look elsewhere. But definetly not here.
Customer Service
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mel-mel-mel-mel
mel-mel-mel-melGreater Melbourne (Outer), VIC2 posts
  Fair Incentive

Laser hair removal & moisturiser

The laser hair removal is quick & painless & the moisturiser recommended by Penny at Port Melbourne Clinic ive been using for a few weeks since last appt, it doesn’t aggravate my sensitive skin & moisturisers well.  Show reply
Antoinette H.
Antoinette H.Metropolitan Adelaide, SA
 

Amazing results and great staff with experience !!!

Alexander & co, at the West lakes clinic have been working with me for the last 6 months helping improve my acne scaring and pigmetation etc.... i really am impressed with my results i never thought i could improve such damage and Its so nice to now finally look in the mirror and see its nearly gone. I honestly cant thank you enough for your help. Thanks Antoinette  Show reply
Joanne H.
Joanne H.Sydney, NSW
  Fair Incentive

I love clear skin it is perfect !!

I had my first peel about 4 weeks ago and led light my skin has changed in all ways for the better ,my red capillaries have nearly gone and my skin in general is excellent Thank you SASHA at ballina clear skin  Show reply
Eliza
ElizaPerth, WA2 posts
 
Wendy
WendyMelbourne3 posts
 

Great skin care for problem skin

Went in for skin peel, led and acne treatment and it has worked wonders thanks to the care and attention of the wonderful girls at collins street and Stef who has been so good in ensuring I got the best results possible Show reply
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Samantha
SamanthaMetropolitan Adelaide, SA
  Fair Incentive

Great overnight peel!

Overnight peel was great, highly recommended. I had light Peeling for about six days. My face is looking and feeling fresher also lightened my pigmentation and spots. Purchase a few take home product which have been great, I think they helped a lot during the healing phase. Very happy with the service and trust the process.  Show reply
Tracey
TraceySydney, NSW
  Fair Incentive

Laser hair removal

I have recently switched clinics for laser. The staff at Miranda are always welcoming and helpful, and provide great service. Treatments are cheaper than other local laser clinics. Very happy with the service.  Show reply
Akinyi
AkinyiGreater Melbourne (Inner), VIC8 posts
 
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Hi Akinyl, Thank you for your feedback. We appreciate you contacting us to let us know. Clear Skincare Team.

Hannah T
Hannah TMetropolitan Adelaide, SA
  Fair Incentive

Overall good

Effective products and good services. Friendly staffs, they helped me to find suitable skincare routine. I did the skincare and hair laser here, the results are quite good. Would recommend!  Show reply
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