2Clear Skincare Clinics

Clear Skincare Clinics

 Verified
2Clear Skincare Clinics
3.8

892 reviews

PositivevsNegative
69% · 616251 · 28%

Reviews

892 reviews
892 reviews
Hannah T
Hannah TMetropolitan Adelaide, SA
 

Overall good

Effective products and good services. Friendly staffs, they helped me to find suitable skincare routine. I did the skincare and hair laser here, the results are quite good. Would recommend!  Show reply
Sarah K.
Sarah K.Sydney, NSW4 posts
 

Services Above and beyond

My facial treatments are done by Lina.
She does an Excellent Job.
I leave the Salon looking fabulously rejuvenated.
I would not hesitate to recommend Clear Skincare Salon to my friends and family. Show 2 replies
Mary Chapman
Mary Chapman
 

Great team Townsville

I love the products and my skin looks amazing. I always look forward to my skin care with Brittany. Brittany does a Great job. Will recommend skin care to friends and family. Show reply
Ashlee
AshleePerth, WA2 posts
 
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Suna
Suna3 posts
 

Terrible Skin rash after skin pen at Carindale

I had a skin-pen and I got really terrible rash on my neck and face.
When I tried to discuss my symptoms, the manger told me they have no responsibility.
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Harshita
HarshitaSouth East Queensland, QLD6 posts
 

Terrible products and service

I recently done my microdermabrasion , vitamin C peel and LED treatment. The treatment not even take 15/20 minutes. They didn't even put peel mask on my face . There is sort of lotion the girl tap it on my face and then the LED light for 15 minutes and that's it. I paid $135 for 20 minutes of treatment and on top buy there products which is worthless. I told them about the product doesn't have anything girl said I can use my existing lotion and then apply their cream and which doesn't make any sense.
I wish I could read about their reviews first before buying it.
But worst service ever !!! Never going to buy anything from them !!
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Ann
AnnGreater Melbourne (Metropolitan), VIC2 posts
 
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naomi c.
naomi c.Greater Melbourne (Inner), VIC
 
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Sherene
ShereneSouth East Queensland, QLD3 posts
 

Poor service

Had an appointment booked for laser treatment and the staff who were going to do the treatment were not available. There was NO contact with me even though they had both email and phone contact details. I rock up to the clinic at Yamanto to sit for over half an hour to then be told the laser wasn’t working..... very unprofessional service. The staff clearly have no idea what they are doing out there. Very disappointing experience.
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Debra
DebraRichmond-Tweed, NSW
 

Very disappointed

My daughter and I tried out the new Ballina NSW clinic. The girls are not trained properly ,we had a microdermabrasion my daughters first I had been telling her how wounderful they are as I've had many. She came out very confused I understood why after I had mine. You couldn't even feel it and their trained to push the products, it's the worst I've ever experienced. Will not be returning unfortunately.
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Sonia v.
Sonia v.2 posts
 

Don’t go here! Permanent skin damage!

See a real dermatologist first! I have permanent skin damage from the pigmentation treatment received here. Head office did not respond to any requests for further assistance from specialists or the laser equipment manufacturer. They did not respond to any letters and the clinic was unable to refund money as only head office can approve. Currently praying through fair trading. No responsibility taken and no due diligence by warning that this could occur.
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kiana
kianaSouth East Queensland, QLD
 

Incredible customer service - above and beyond!

Rachel at the Adelaide Street location here in Brisbane was absolutely fantastic! Her humour and helpful manner is what makes me go back.

She really takes the time to explain all of the treatments in a way I’m best able to understand and performs the treatments with the utmost care and precision.

Will continue to recommend her to all my friends and family and can’t wait for my next appointment! Show reply

Alana
AlanaPerth, WA
 

FRIENDLY AND HELPFUL

Yesterday, I had my first appointment at Riverton WA. The girls there are friendly, helpful and not once tried to push their products onto me (which is a BIG bonus, because I hate that beauticians push products onto you) even though we talked about their products. I am now looking into their products to purchase for next time. I walked away feeling great, had no reactions, my skin felt clean and will definitely be going back. They gave me a sample to use in the next couple of days and I paid 1/2 price due to it being my first appointment. Show reply
pacifist
pacifistSydney, NSW13 posts
 

Poor Experience

Had several Laser treatments and gave them the benefit of the doubt, but after the 4th service I needed to express my disappointment and poor quality of service. They are abrupt and inconsiderate and the treatments are less than satisfactory so if you're considering laser work look elsewhere.
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mum z.
mum z.Victoria
 

Lack of respectful customer care at Mordialloc clinic

I felt highly disrespected by the behaviour of the Mordialloc clinic staff this morning who didn't stock razors at their clinic and asked me to leave since I hadn't shaved my face. When I bought some razors and asked if I could shave the light facial fluff I had and still keep my appointment, they cancelled the appointment and told me they wouldn't let me shave my face on the premises. I was made to feel very low by the tone of voice of the staff there. You are a hair removal clinic and your behaviour over something so trivial was unnecessary. You need urgent training in being respectful and caring towards your customers. Treat all customers EQUALLY with respect. I will never return back to the Mordialloc clinic ever again.
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unhappy customer
unhappy customerGreater Melbourne (Metropolitan), VIC
 

Refusal of service lack of flexibility

This company has refused to allow the customer the right of service unless they have covid app and insist that the client temperature is taken at pertuatery gland only. They will not allow alternative temperature collecting or to simply take cutomer details. They have refused to refund money taken in advance and refused to offer the service. This is criminal and discrimitive behaviour.
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Sur J.
Sur J.Greater Melbourne (Metropolitan), VIC
 
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Saraf T.
Saraf T.Sydney, NSW3 posts
 
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Becs Y.
Becs Y.Canberra 2600, ACT27 posts
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Do not prepurchase treatment packages!!!

I purchased an online deal for a skin peel. I notified them in store that I was using a medicated cream on my skin prescribed by a dermatologist. They refused to do the peel, which is fine, but they’re now refusing to give me a refund. Absolutely don’t go near them, they’re a thieving pirate “business”. They will take your money and you’ll never see it again. If you do have to have something to do with them, pay as you go, don’t prepay anything. You will never see your money again. Just steer clear. They’re not worth your hard earned money. Go somewhere that will value you as a client!
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Susan R.
Susan R.
 

This is my always product

I've used Clear Skin for years. The Hyaluronic Acid and Vitamin C25% are my must.
I now have my daughter using them.
I used to purchase these products in Australia before they were available in New Zealand.

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Petra
PetraSydney, NSW4 posts
 

Very disappointed!

Had botox on the 26/10/2020. Went back to the Ashfield store on the 30/11/20 and told them I wasn't happy with the results, Katrina suggested I needed a top up (which I thought would be free because it didn't work) outcome was better but now my forehead is back the way it was! I don't know if the products are inferior or staff are over diluting with saline. Dishonest measures playing with people's emotions.
Petra
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Still have not received a response from them, so maybe, what I said about inferior products and the over diluting of botox is true.

Hiral
HiralSouth East Queensland, QLD
 

They just want $$$ she do not care about customers

I bought treatment for my skin. It didnt make any difference to my skin so ended up cancelling that treatments.. i was left with credit in my ac.. staff said that i can use that credit towards treatments or products.. she suggested me to book some laser treatments for that credit bcoz it was on good deal.. and i can altar my credit anytime.. when i went to buy products for my credit.. manager said i cant use my credit and she is sorry bcoz her staff misinterpreted things to me and made me book laser treatment... i told her that its your staff mistake i m the one losing my money... she didnt care abt customer and she was so mean... plz be very careful if you are planning to go to clear skin clinic chermside...
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Gemma D.
Gemma D.South East Queensland, QLD
 

Clear Skincare Clinics Chermside experience

I loved my experience here at Clear Skincare Clinics Chermside. I had an appointment with Erika and she was very informative and helpful to my skincare needs. Will be coming back as soon as I can! Show reply
Jay
JayPerth, WA
 
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Elle Bee
Elle Bee
 

terrible service

First time going to a skin clinic, told the staff my concerns and she sold me a package. she didn’t explain why I needed it . Just told me I needed it. I bought it. Received two treatments. No after care instructions given. No explanation on what she does. I had to keep asking her questions. up sells me another mask, but doesn’t tell me what it’s for. Tried to change to another branch, this branch doesn’t ever answer the phone or return my calls. Don’t recommend if you are a first timer.
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Angry and Ripped Off
Angry and Ripped OffSouth East Queensland, QLD
 
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Shengy
ShengySYDNEY2 posts
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Rebecca
RebeccaSouth East Queensland, QLD
 

Beautician should be fired

I went there a year ago as I have acne and got a facial. I had no knowledge of skin care and the lady gave me these products to use and i bought them. Little did i know that she prescribed me to use salicylic acid all over my face EVERY DAY. And because of my lack of knowledge I did what I was told. It absolutely destroyed my skin barrier and I didn't know what was going wrong as the acne got worse and worse. I then researched what I was doing and figured out what I was doing was extremely harsh for anyone... Even though it was that one beautician that told me wrong information - the company as a whole should not hire someone with such lack of knowledge. Would never go again
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Mae A.
Mae A.Canberra Central 2602, ACT2 posts
 
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Cansam
CansamSydney, NSW3 posts
 

Amazing results!!! Amazing staff!! Extremely professional!!!

My son who has severe cystic acne and I have both been coming here for 2years and we have had the most ‘amazing successful treatments,’ ‘amazing professional staff,’ and ‘amazing products’!! We have been to several dermatologists over the years and none have suggested treatments that work until we started coming here! Holly, Ellen, Chelsea and all the rest of the skin technicians are so personable , supportive, helpful and extremely professional!!
I would highly recommend anyone to book their treatments at this skin care clinic at Bondi Junction although I’m sure other clinics in Sydney are all as good as each other!!
They also have regular amazing specials and packages!! Best skin clinic in Sydney by far!! Show reply
Emma E.
Emma E.South East Queensland, QLD2 posts
 

Smoothed and Refreshed

Absolutely love the copper peptide by clear skincare. It minimises my skin irritation and has helped to smoothen it out. A must for sensitive skin or for someone who suffers from rosacea like symptoms. Show reply
Caitlin
CaitlinSouth East Queensland, QLD2 posts
 

Amazing Service and Products

I have been coming to Clearskin chermside For over a year now and they are amazing! Fi does an amazing job with all skincare based treatments! Elle is fantastic and always helps with any questions or concerns.
Highly recommend Show reply
Chrisk
ChriskPerth, WA2 posts
 

Sexism still exists, but has been reversed!

Big promo ads state Brazilian wax special $21. I went to book, was told because I’m male price is $99. PATHETIC!!! One problem is I have no bra to burn
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Aleasha P.
Aleasha P.South East Queensland, QLD
 

AH-MA-ZING!!!!

Lisa has been absolutely amazing and I cannot recommend her more! Clear Skincare Clinics are all about results and are not pushy with unnecessary treatments and products! HONESTLY WOULD RECOMMEND! Show reply
Mikayla
MikaylaGreater Melbourne (Inner), VIC
 
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Gordana
GordanaSouth East Queensland, QLD
 

Amazing service@Chermside clinic

I was very pleased with service there. I did a whole body laser hair removal. This was my second appointment and I would highly recommend to everybody. A special thanks to Clare, very professional, knowledgeable and quick. Great sense of humor too!!! Show reply
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Kat
KatSydney, NSW
 

Stay away

Mac square clinic ( Campbelltown) stay away .. they are body shaming, unprofessional and give wrong advice . Not to mention Natalee and Jess. They pretend to care but they don’t .. dept of fair trading and media all the way .. putrid company! I have since heard so many stories about them. Very sad they are all about the money
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Sheri M.
Sheri M.
 
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Nisha
NishaSydney, NSW
 

AWFUL clinic

Have tried 4 skin peel treatments in mosman clinic and 3 out of 4 have been awful, a complete waste of time and money. Edgecliff clinic were great so assumed Mosman would be the same but it’s absolutely not the case
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Anaïs C.
Anaïs C.South East Queensland, QLD
 

Sophie at Chermside was great!

Clear skincare at Chermside was great. Sophie was fantastic, she did the dermapen treatment on me and was so lovely! Highly recommend her and Chermside clinic was a great visit Show reply
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