Good customer service and good speed
I had some speed and connection issues but the customer support team resolved them quickly and promptly and was very helpful in the whole process very happy with the service I am receiving NBN FTTN Wendouree area.
I can't live without internet access.
The connection sometimes drop so my cell phone or my laptop do not detect any connection. It is annoying when I do a streaming and stop in the middle of the show.
Speed was very low initially, but resolved.
Not happy with the speed over evening as I have paid for NBN50 initially, however after a few calls the speed issue is now resolved.
Very Easy to set up, only 1 short drop out. very happy with this service! I would definitely highly recommend.
its a great service only problem I've had is had to reset my modem 3 time now it could be my modem or could be the service but any ways if it my modem I've would have liked a modem from Click as free modem or a rental I didn't like to buy one as had a modem already but would like to have a chance getting one at a low cost. If I didn't have a modem would have to buy one but other services offer a rental of give one for free.
Speed and connection is not very stable
For my 50m plan, sometimes there is no data down or up loading, sometimes the speed is very slow. I tried turning on and off, but no improvement.
Fast and engage contact by Click!
We ar glad that we pick Click as our provider to Internet! we will tell others about our good experince.
Fast installation and good internet speed
Very happy with Click Broadband so far.
I first tried to get connected to the NBN with another provider which ended being a nightmare. I had to cancel the order before they could even figure out why the connection wasn't working.
I then called Click Broadband and was online within a week. Now a month or so in and still not a glitch.
Would be happy to recommend Click Broadband.
This is great
Better speed...great service...were looking for a cheaper internet services and we found it in click broadband. Keep it up guys
Forced NBN made me look elsewhere.
Due to the forced initiation of the NBN, I was compelled to search for a more suitable plan than what I was offered from iiNet.
M J Stockill
A good, reliable connection to the world
I have been with Click Broadband for almost three months and the connection has been very stable. I have run speed tests at various times of the week/day and consistently get ~46Mbps/18Mbps on a 50/20 Unlimited data plan.
Initially when setting up the service there were some teething problems, but with help from a good customer service team it was resolved quickly and without fuss.
Great connection and service so far! Tech support guy was great and had me running in no time. Was dubious At first but gave them a try and very happy.
Good service.easy to switch over. Had a slight problem as they billed me twice but they rang me before I realised and sorted it out. Internet is fast
Good Value, but has some dropout issues
You get good value here, but there were moments in the first month where I experienced dropouts but after the first month it works relatively well.
Fairly reliable although I thought that it would be quicker. No issues to date and everything that Click offered has been delivered.
Does the job fine
Nothing noteworthy - service etc all as expected. Is prone to slow speeds in periods of peak demand but fortunately it doesn't happen too often
i had low expectations for this service provider so fast oh my goodness over 40 megabytes per second that's insane
NBN. Jeremy, who is my account manager was polite, very helpful and considerate. He did his best to relay my concern to the management without bias. He attended to my concerns with care and enthusiasm. However, I was not quite pleased with one representative named Jelly because I was just updating my information and case but she was so sharp and she sounded annoyed while talking to me. She wouldn't even let me speak and kept talking without asking what I needed.
NBN, quickly installed within a few days from ordering, connection has never had an issue, great customer service and support.
Edit: have had a few issues with click regarding dropouts and bad speeds, normally this is rectified fairly quickly however because of this i have changed my rating from 5 to 4 stars.