I bought a domestic composter a couple of years ago, and it kept breaking down. It was fine while it was under warranty, but now it isn't and they don't have anyone who can repair it. They sent me a list of repairers, but none of them are doing it any more. They're the opposite of environmentally friendly. They say there is nothing they can do, and they have other repairers, but only for their commercial composters. They've basically manufactured a machine that breaks down constantly, can't be repaired, and will be consigned to landfill. I find their indifference to this environmental issue and to customer service both hypocritical and shocking.

At $750 it was expensive, but I wanted one so I bought it. It worked really well for 6 months and then it stopped working. It had a 12 month warranty so I cleaned it out and took it back to the manufacturer for repair. They never called me to say it was fixed so I emailed them and got no response. Then I rang them and they said they'd get back to me. They never did, so I emailed them again and they never got back to me. So I rang them again and they said they check and get back to me, and they never did. As a final spur to action I told them th...