Won’t go back to ghd
My hair is so dry and chemically distroyed. But the cloud nine doesn’t pull or snap my hair. I had a ghd before this and hands down cloud nine is the better of the two. Heats up quicker seem to have better heat control and hair glides through it better live love love
Purchased in June 2019 at Hairdresser .
- Verified purchase
When my last straightener bit the bullet (ghd) after 8 years I was looking for something to replace it and had heard that Cloud 9 was a good brand to look into as GHD supposedly weren't what they used to be. Super happy with this purchase - I don't want any fancy bells and whistles on my straightener, just for it to do it's job and this is exactly that, it straightens and curls with no fuss.
Very minor gripe - I wish it made it more obvious that it was left on or had an auto-off feature as I often leave it on by accident in the mornings, but that's just me. Love that I can adjust the heat settings as I often need a higher heat to get a good curl going. Hoping this one lasts as long as my last straightener!
6 weeks old - BURNT OUT
6 weeks old and $330 waste of money. It made a crackling noise and heated down the straightener and burnt my hand. Turned it off waited to cool and turned it back on, seconds later it crackles and a fair amount of smoke comes out of it. Old Ghd still problem free after approx 7yrs, thought I was upgrading- how wrong I was.
UPDATE* Hair care Australia happily swapped it over for a new one and were lovely to deal with. I'm still unsure if this was the best purchase...
Purchased in January 2019 at Dose the hair company for A$330.00.
Cant live without this great product
Has a great inbuilt speed setting for fast and safe use, does not fry my hair, makes it silky and softer than its ever been. my hair is usually very dry and feels brittle and like straw, this is the only hair straightener that my hair type agrees with
Purchased in October 2018 for A$119.00.
I have long curly fizzy hair and I find that this straighter does the job to straighten to frizz however I have found since using my hair has become more oily. Also when straighting my hair gets caught in the plates every time and causes my hair to break. I know have fly aways which I did not have before so have started straight if bits at a time to avoid getting my hair caught which takes longer
So So So So Good
I’m so in love with my cloud nine hair straightener. I’ve always owned cheap hair straighteners, too scared to spend so much money on a decent hair straightener until my recent birthday I decided to take the leap and I’m so in love. I have medium to thick consistency hair and my hair is all straightened and finished within 5 minutes and it stays straight for two days usually around the time I have to wash it again. It heats up very quickly and comes with a heat protector attachment which I thought was so handy! I wish I never waited so long to purchase one! Highly recommended, definitely worth the money.
Not sure how they haven't had to recall them
After hearing great reviews I saved and spent over $300 on my cloud 9, my first expensive straightener. Just out of warranty it started buzzing, sparked, got hot and then let out a continual beep. Contacted company, they said to send it in and that it would needed to be fixed at a cost of $93. I loved my straightener that much that I paid and sent it in, but the thing is it got sent to an out sourced company.
Straightener came back, no new warranty but just never heated the same. Fast forward 8 months and it did exactly the same.
This is the best straightener by far
Over the years I have bought GHD, babyliss, and lots of other brands of hair straighteners and they wer good but never that amazing, my hair is thick and after straightening my hair it would stay straight for about 1 hour if that!! And then it would go back frizzy especially in humidity!! However I got these last week to treat myself and I can’t explain how much these have changed my life!! It takes me 5 minutes to straighten my thick long hair whereas usually it would take 30-40 mins going over several times! With these ones I only have to go over once!! They stay straight for hours I’ve been out for 12 hours and my hair was still straight! Even after sleeping!! You can’t go wrong with these and they are the holy grail of straighteners!!!!
Really happy with my Cloud Nine
Heats up within 20 seconds which is pretty fast and I am really happy with that. This iron is so easy to use and you get salon results at home! It leaves your hairs shiny and silky. I have seen a lot of hairdressers use this product too! its very very good buy!
Straightener heats up within a minute. I have really thick curly hair and I have found that this is the only straightener that can give me a flat straight look with no frizz at all. It’s really easy however the only fault is I find it gives my hair static so sometimes it will just stick up till I brush it down a few times.
My mother is a hairdresser and she put me into these straightening irons. They look really slick and nice and they heat up straight away. I find they straighten my hair a lot faster than most other straighteners and you don’t have to run them over the same strand continuously to get it straight. Not only that but after use it also makes your hair feel really soft
Questions & Answers
No response from Cloud 9 Customer service, except receipt of my enquiry, as below:
Subject: Not getting a good result
Hello! I purchased your wide iron through ry.com.au, after glowing recommendations from two hair dressers and reading reviews online. I have wavy red hair that is quite thick, which I condition well and use a heat protector, I normally blow dry my hair straight with a round pig bristle brush (and Parlux dryer) and then smooth/lightly straighten with a hair straighter for a soft/glossy finish, sometimes when I want a completely straight look I take more time to do so. I have been using a Vidal Sasoon straightener with ceramic plates on 180 degrees for a long time. I was excited to receive your straightener but I am having trouble achieving the result I want/had previously with my old straightner and need advice. I have not changed anything with my product routine but I am finding the new wide iron is making my hair appear stiff and dull rather than smoothed/straightened on 150 degrees, any higher a setting I find my hair smells a little 'toasty' - that slightly too hot smell. The iron heats up very quickly and glides through my hair beautifully and I love that it is so light to handle. I am wondering if there is something wrong with the iron or if I am doing something incorrect or if I should have perhaps bought the normal width iron for my hair? My first ever iron was a wide model and I had no problems with results. I have gone back to my old straightening iron until I can figure out what the problem is. I look forward to your response
Where can I get my cloud 9 hair straightener fixed? An alarm is going off and I think I saw sparks going off inside it
Whats the average lifespan of the C9m My ghd lasted me 8 years. looking for a replacement
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