10 Days and then they broke!!
I received a pair for my birthday, and 10 days later they would beep immediately on switching on and won't heat up. This is ridiculous and I would never expect this from such a supposedly trusted brand. On googling the problem I can see this has been happening with cloud 9 since 2014 and they clearly STILL haven't fixed it!! My GHD lasted me over 6 years and yet this wouldn't even last two weeks. It felt really nice on my hair but value for money I don't even know if I want the replacement. So many get the replacement option and then the second...one breaks after the warranty and are left with an almost $300 straightener that was a waste of money. CLOUD 9 if you are going to sell crappy products, then lower the price so we can actually afford to repurchase every year/2 years. I even had a pair of John Freida straighteners that were still going after 3 years, it can't be that difficult to make a product that lasts. It's a scam. If you can't build a long lasting product then the warranty needs to be at least 2 years!
I actually can't go without this item. My hair is maniac bushy and Cloud9 original is by far one if
Maybe a little hotter? But nope I love it. No complaints really from myself regarding this item. I would definitely buy another in the future if this one ever breaks down... which it wont lol
Better than GHD
I loveeeee my cloud 9! My first straighter was a GHD, this was good and lasted me a long time, however once it died I replaced with a current GHD, worst decision. I learnt about cloud 9 and quickly replaced my crap GHD. My hair feels softer and looks more shiny using my cloud 9
I really wanted to purchase a hair straightener but not a ghd after the company refused to return the ghd curve which was completely unsatisfactory for my hair. I came across the Cloud product in a day spa and was thrilled with the result. The Cloud hair straightener is awesome.
I bought the Cloud 9 after two GHD’s failed on me after only two years. Going on five years now since I purchased the Cloud 9 and I am very happy with it. Heats up fast with adjustable heat setting up to over 200 degrees. Also has a really long cord which is super helpful. I have used this iron twice a week for years, dropped it a bunch of times, taken it travelling and it’s still kicking on. Would recommend above all other brands.
Great investment for fizz free hair!
So we had a GHD mini and as my hair grew longer and after much research I opted for a Cloud Nine Original. And I am so happy I did. I particularly like the head control which is very handy. It is easy to use and heats up in no time. It leaves my normally very fuzzy hair smooth shiny and straight. I bought it direct from Cloud Nine online which was cheaper than buying it from a retailer. Very happy!
The cloud nine hair straightener is a terrific product. I previously have had a ghd straightener which was an amazing product too but didn’t last that long. Then I purchased the cloud nine and what a product! It heats up straight away , it takes minutes to do my hair and I just love it! It came with a cute bag and I just couldn’t be happier.
Best hair straightener
Hands down best hair straightener I’ve owned!
I have used other well known brands before and this is seriously my favourite.
It’s easy to use, has different heat setting and takes no time to heat up
Your hair doesn’t get caught and it straightens my hair in no time 10/10
- Verified purchase
After my straightener of 6 years finally died on me I was shopping around for a new one. Considered getting the same old GHD but was recommended a Cloud Nine by a friend, and I am definitely not disappointed! Heats up so quick, really smooth and doesn’t tug on my curly hair and if I don’t wash my hair that night it’s still pretty much straight the next day! Just have to do a quick run over to get that super straight look again. Love it - worth every cent!
No complaints at all for this product, well worth the price. The cloud nine has good quality ceramic plates that do not damage your hair like cheaper brands, it has a temperature sensor so you can see how hot it is. I will be using this hair straighter for a long time to come.
Questions & Answers
No response from Cloud 9 Customer service, except receipt of my enquiry, as below:
Subject: Not getting a good result
Hello! I purchased your wide iron through ry.com.au, after glowing recommendations from two hair dressers and reading reviews online. I have wavy red hair that is quite thick, which I condition well and use a heat protector, I normally blow dry my hair straight with a round pig bristle brush (and Parlux dryer) and then smooth/lightly straighten with a hair straighter for a soft/glossy finish, sometimes when I want a completely straight look I take more time to do so. I have been using a Vidal Sasoon straightener with ceramic plates on 180 degrees for a long time. I was excited to receive your straightener but I am having trouble achieving the result I want/had previously with my old straightner and need advice. I have not changed anything with my product routine but I am finding the new wide iron is making my hair appear stiff and dull rather than smoothed/straightened on 150 degrees, any higher a setting I find my hair smells a little 'toasty' - that slightly too hot smell. The iron heats up very quickly and glides through my hair beautifully and I love that it is so light to handle. I am wondering if there is something wrong with the iron or if I am doing something incorrect or if I should have perhaps bought the normal width iron for my hair? My first ever iron was a wide model and I had no problems with results. I have gone back to my old straightening iron until I can figure out what the problem is. I look forward to your response
Where can I get my cloud 9 hair straightener fixed? An alarm is going off and I think I saw sparks going off inside it
Whats the average lifespan of the C9m My ghd lasted me 8 years. looking for a replacement
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