Absolutely terrible customer service, constant bugs and nothing but excuses when asked about them. Avoid at all costs
Terrible customer service, sign up took nearly a week I might add, bugs galore and when asked for help you get the run around and excuses. Extremely unprofessional and I wouldn't recommend anyone use this service. There are many options out there any I'd recommend any one but cointree..... Save yourself the time and hassle.
Mean, Greedy and terrible
Crypto is meant to allow fast and easy transactions. BUT not with CoinTree.
You can buy crypto, but they do not let you send it!!!!!
Unless it's BTC, BCH or ETH
Or unless you spend $50,000 and make a bunch of referrals.
I consider this exchange is mean, petty, greedy and horrible based on it's locking you out of the most basic and necessary of features.
Never use this site...They steal your money, lie and do not care
Following pointless communication with numerous employees including 'senior management' (who has promised to respond in writing in 24 hours), this matter of my stolen money needs to be escalated.
"Plenty of one-star reviews on productreview.com and many more sites - soon to be added to - including your direct quotes. To call you rogues is essentially a compliment - to many, you outright steal from your clients. Your conduct seriously lacked candor and I look forward to meeting you in person at arbitration and maybe VCAT and magistrates court. ...When I mentioned to the authorities that money was stolen from my crypto account. the adviser said verbatim "don't tell me, Cointree?" Humans are fallible and make mistakes, and we accept that, but when there's outright deceit (most obvious in your voice and manner) you deserve to have the book thrown at you."
Questions & Answers
Sorry, there are no questions yet.
Get an answer from our members
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.