Poor customer service. Expensive platform
I started my crypto purchasing with Cointree. While their platform is very simple to use, their customer "support" is badly lacking. You ask a specific question when you cannot find the answer on their outdated website, and they point you back to the website.
It is time-wasting, and deflective, and belongs back in the last century. Whoever trains the Cointree staff needs a foot up the backside.
Also, since discovering other platforms, I discovered Cointree adds a lot more margin onto spreads and spot prices. And I'm talking sometimes a 2-3c ...price difference!! So not only are they expensive, their support is bad, they have no decent charting, and if you buy/sell a coin your account takes at least 24 hours to update your account! WTH century are they in?
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