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Covid rules don't apply
During Sydney's covid lockdown (July 2021) there's been a rule that only 1 person per household may go out to do the shopping. Coles doesn't worry about this rule. So if you want to shop as a couple or as a family, this is the place to go. You don't even need to check in either.
- Coles Supermarkets
Coles brand french cheesecake is disgusting taste like poison. My kids and I love cheesecake but that coles brand is revolting.
Leaves a chemical taste in our mouths.
The worst cheesecakes we've ever tasted.
The service and products are excellent.
This shop has everything you need or want to get through this lockdown. The store always has fresh fruit, meat and always has a range of different foods to try and like. The team members are always helpful and have great customer service.
- Coles Supermarkets
It's advertised that on all orders over $100 dollars have free delivery but it's a LIE because I have been charge a delivery fee of $8 which my shopping online for groceries amounted to $168 dollars. I'm disappointed not about the money but the loyalty, I'm a coles shopper...
No problem here
ii always shope at Chatswood, Lane Cove and Willoughby stores, have been for years. The stores are always clean and staff very helpful.
- Coles Supermarkets
Coles Ipswich Bakery need training in hygiene.
Coles Ipswich handles bread without gloves Same person stacked shelves didn’t wash before moving to bakery to handle our bread
sorbent toilet paper 16 pack in this weeks catalogue for $6.75 then you said we are sorry these will be not available at the special due to product not available well that's a complete joke as we bought 2 packets at 6am when the special started our store had plenty of stock and they have had plenty of stock all week. I think u jacked up the price because of covid-19 just for profit How disgusting
free delivery promised on the website for more than $100.00 but charging $6.00 for delivery!!
I ordered an online purchase on 11.07.2021!! After selecting items for half an hour for more than $120.00 they promise to deliver without any transportation charge!! Finally, they are asking to pay $ 6.00 for the delivery charge!! It is not at all acceptable!! I cancelled the order immediately!! They promise something but deliver another thing!! what is this?? I am disappointed with coles!!
Supply vs Demand
For a major supermarket chain you DO NOT know how to keep your shelves stocked, don’t give me its to hard, you employee huge amounts of people. Not walking 10 min to not get my items
Master Chef points rip off
Didn’t get MasterChef bonus points; flybuys directed me to store, Marrickville Store advised nothing they could do. A rip off! Hours wasted for nothing!
Flybuys promotions - Master Chet cookware SCAM - Coles Vermont South/Coles in general
The promotion is a SCAM. Time and time again, past similar promotions were all scams. After luring customers into collecting points, Coles is unable to fulfill the promise. I cannot redeem as "sorry, we have ran out of stock". I will not fall for this scam again. Shopping at Aldi next door will save you at least 10% to 15%
Master chef cookwear
Still 10 days to go for promotion to end and they have no stock available , what a joke totally scam to get customers to spend thousands and can’t have full stock to provide. Never coming back again switching to Aldi now . I have 100 credits and all in vain now. Why at the first place you guys stated the campaign if you can’t have enough stock.
awful outcome on the Master Chef Cook wear, 8 days left on this promotion and no cook wear only to be told there was none left and no more would be coming. I attempted to contact Coles via email, text msg, messenger and numerous phone numbers received not one reply from them, one would think customer service does not exist. Not good enough Coles...you should have stayed with kids tiny shop, your dealing with adults in cook wear
Shocking for their fake failed flybuy bonus on MasterChef Cookware, ending products on saved credits before final date!
Shocking for their fake failed flybuy bonus system on MasterChef Cookware, ending products on saved credits before the final date !!! and unable to provide sensible information about it
Why instead of attracting customers all your promotions are failing??? Plastic toys failed, cookware - very tricky deal with not enough products to cover own rules? Really guys when are you finally start to look after people, community and your customers??? So much fake!!! We are leaving you for Wooly and Aldi, at least no any deals like you doing all the time ....
Missing 4 items in my home delivery that I needed to feed pets. After having problems with my last two deliveries I should have know better than to go back there again. Waited on hold 2 hours and still no answer. Sent text message two days ago with no reply. Is there even any customer service operaters on? Or do they just keep people on hold that long they hang up.
Getting tired of poor customer service and Coles is definitely at the top of my list of businesses that are making alot of money from consumers and giving a terrible service in re...
Questions & Answers
My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.
The products for Hong Long Dim Sum Kitchen has never been replenished after 10am during the promotion period. Should not share this in the catalogue since it is always out of stock.
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