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Coles Supermarkets

Coles Supermarkets

2.4 from 1,596 reviews · View Statistics

Reviews

  • Value for Money
    2.5 (412)
  • Product Quality
    2.7 (412)
  • Return Claim MadeYes · No (487)
  • Customer Service
    2.9 (368)
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Absolute rubbish Coles Red Salmon

published

Very poor quality Alaskan salmon that is canned in Thailand. Lots of slimey skin and dark meat. The colour is more brownish than red and the taste is disgusting and nothing like red salmon should be.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationEastlands Rosny Tasmania
Karen

KarenSouth East Queensland, QLD

  • 11 reviews
  • 4 likes

Fly in my bun

published

Purchased a pack of in store baked cheese rolls to find a fly was baked into it, pretty upsetting and concerned with Coles response

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationColes Bracken Ridge
Popou

PopouSydney Surrounds, NSW

Knife disappointment

published

Have knife points but the smaller knives unavailable for weeks. Promotion still ongoing. Rang everywhere but disappointed, only large knives.

Incentivised ReviewNo
Return Claim MadeNo
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Amnel Sapine

Amnel SapineSydney, NSW

Coles Bread

published

The bread at Coles could be cut finer, and thinner slices as a variety of their sliced and loaves. Many bakeries do this now.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationLeichhardt, and Surry Hills
Ivan

IvanSydney, NSW

  • 6 reviews
  • 3 likes

Rude Staff

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationStanhope Gardens NSW 2768
Bookworm62

Bookworm62Perth, WA

  • 23 reviews
  • 24 likes

WHAT A BIG CON

published

My wife has been collecting point for their knives using flybuys she has enough to get a small knife set but guess what they have nothing and soon it will end and you miss out a BIG CON Coles

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNorth Armadale WA
Gary

GaryGeelong

  • 7 reviews
  • 5 likes

Self checkout issue

published

I'm beginning to have doubts as to the accuracy of the self checkouts at Coles supermarkets. Recently while using the system i noticed an additional $100 had been added to the total. I wonder how many times smaller amounts are inadvertently added and go unnoticed by shoppers.

Incentivised ReviewNo
Return Claim MadeNo
Marie J.

Marie J.

  • 6 reviews

Self checkouts not open early

published

Self checkouts don't open until 8.30 to 9.00am, forcing me to wait in line and have staff handle my items. With COVID 19 I don't want anyone but me handling my items. Supermarket brought in these self checkouts so we should be able to use them at all times, I use gloves when touching the screen for safety. Woolies open them up early.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationTuggeranong Southpoint ACT
Debra Persson

Debra PerssonGreater Melbourne (Metropolitan), VIC

No longer selling Golden Wok Dim Sims

published

Can only find the Mini Dim Sims, but I prefer the normal Golden Wok Dim Sims they are better then the Marathon product so why have they disappeared out my local Altona Coles Store.

Incentivised ReviewNo
Return Claim MadeNo
Store LocationAltona, Victoria
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Susanna

SusannaPerth, WA

Very Runny Rissotto

published

Unfortunately, Coles has skimped on the main two ingredients; Rice & Pumpkin!
Considering that rice is a cheap “filler” food to buy and Pumpkin is relatively inexpensive also, it is a pity they couldn’t have been a bit more generous with the quantities of these two staple ingredients that they are using in their risotto recipe (especially the rice).
Very runny, almost like a thick soup consistently, which is a shame, as the flavour is quite nice. But it is not filling and nothing like risotto. It does not improve with letting it sit for a couple of minutes after heating.
I will not be buying this again.

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store LocationColes, Bassendean WA
Annoyed!!!

Annoyed!!!Perth

  • 14 reviews
  • 6 likes

Always Filthy, Rancid Chicken

published

Why is the chicken purchased from two Coles stores especially in Perth ALWAYS off and rancid ????
We are so sick of having to return disgusting smelling meat !!!!

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBEECHBORO, WA
Mark

MarkPerth, WA

Dissgusting

published

Bought the coles 4 leaf salad, I was making a sandwich, pulled a handful out and out came a big moth, almost ate it, but seen its wings flapping. I took photos of it, called them up and they offered me $2 if I still have my receipt.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationKardinya W.A
Sar

SarPerth, WA

New checkout arrangement

published

Coles has recently changed layout of checkout, so all the groceries are pushed down and so you are frantically trying to put groceries in bag and it piles up, plus what happened to checkout people helping out groceries in bag

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBanksia grove
YMK

YMKGreater Melbourne (Metropolitan), VIC

Treated with prejudice

published
Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationThe Glen, Melbourne
Joym

JoymSydney Surrounds, NSW

  • 6 reviews
  • 3 likes

Older staff ability to interact with customer

published

Bought some items today toilet rolls and dog biscuits of course didn’t fit in bag instead of asking she grabbed my receipt from machine to see if I had stolen them then made up a lie when I asked her what she was doing. Cannot wait till I see her next time at north lakes central coast.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNorth lakes central coast
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mcd

mcdCharlestown

  • 23 reviews
  • 12 likes

Where Has Your Product Variety Gone????

published

Over recent weeks I've noticed a significant reduction in the number and the variety of products available in your Charlestown NSW store. What I have noticed is that you now have a massive area selling cheap, plastic crap that no one wants i.e games, toys, back to school rubbish, Australia Day bogan wear. Basically, as mentioned, cheap, plastic crap. People can purchase these items from $2 shops, BigW, Kmart and Target. Coles... You. Are. A. Supermarket - nothing more.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCharlestown NSW
fresh apples

fresh applesMid North Coast, NSW

Coles grass-fed rump steak 9310645319261

published

Coles grass - fed rump steak was tough to eat and half of it went in the bin, Coles needs a meat inspector to check the meat before selling it to the customers, meat is so expensive

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationPort Macquarie
Angelina M.

Angelina M.Western District, VIC

Disgusting

published

I bought a pint of coles cookies and cream ice cream. I started consuming the pint only to find in my shock and horror a LONG, WHITE, THIN PIECE OF HAIR. My hair is NOT that colour and it was clearly dug far into the ice cream, absolutely disgusting. Do better coles, this unsanitary behaviour is a horrible look on the store and company as a whole.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCentral Warrnambool Victoria
The Mekon

The MekonSydney Surrounds, NSW

  • 2 reviews

It's why I shop at Woolworths

published
Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationKatoomba and Lithgow
Mary

MarySouth East Queensland, QLD

Christmas prawns couldn't be eaten

published

My mother bought some prawns on Wednesday for Christmas as she wasn't able to go on the Thursday. She sat down to what was hopefully an enjoyable meal of prawns which she enjoys only to find that she couln't eat them as they had gone off. $30 or so wasted.

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store LocationColes Brookside Qld
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Questions & Answers

George T

George Tasked

Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

2 answers
danny
danny

thats right no more returns been like that for a while

scottym1982apps
scottym1982apps

Research and know, its common sense during covid that they dont refund as much, blame filthy disgusting hoarding scum for this

Ash

Ashasked

Coles Supermarkets

Which coles brand icecream are vegetarian as well as alcohol free

1 answer
wingnut
wingnut

have a look at the container

Chong

Chongasked

Coles Supermarkets

The products for Hong Long Dim Sum Kitchen has never been replenished after 10am during the promotion period. Should not share this in the catalogue since it is always out of stock.

No answers

Get an answer from our members and Coles representatives

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