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Coles Supermarkets

Coles Supermarkets

2.4 from 1,681 reviews · View Statistics
See the Best Supermarkets in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Coles

Reviews

  • Value for Money
    2.5 (465)
  • Product Quality
    2.7 (466)
  • Return Claim MadeYes · No (555)
  • Customer Service
    2.8 (424)
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GSa
GSaSydney, NSW

Covid rules don't apply

published

During Sydney's covid lockdown (July 2021) there's been a rule that only 1 person per household may go out to do the shopping. Coles doesn't worry about this rule. So if you want to shop as a couple or as a family, this is the place to go. You don't even need to check in either.

Value for Money
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationChatswood Chase

COLES Cheesecake

published

Coles brand french cheesecake is disgusting taste like poison. My kids and I love cheesecake but that coles brand is revolting.
Leaves a chemical taste in our mouths.
The worst cheesecakes we've ever tasted.

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Value for Money
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationTuggerah NSW

Other Supermarkets

 
 

0.0
(1,234)
Anonymous
AnonymousSydney, NSW

The service and products are excellent.

published

This shop has everything you need or want to get through this lockdown. The store always has fresh fruit, meat and always has a range of different foods to try and like. The team members are always helpful and have great customer service.

Value for Money
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationMount Annan, NSW
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Maria
Maria
  • 2 reviews

Terrible Experience

published

It's advertised that on all orders over $100 dollars have free delivery but it's a LIE because I have been charge a delivery fee of $8 which my shopping online for groceries amounted to $168 dollars. I'm disappointed not about the money but the loyalty, I'm a coles shopper...

Value for Money
Product Quality
Incentivised Review No
Return Claim MadeNo
Store LocationToronto Coles online shopping
Cheri
Cheri
  • 8 reviews
  • 7 likes

No problem here

published

ii always shope at Chatswood, Lane Cove and Willoughby stores, have been for years. The stores are always clean and staff very helpful.

Value for Money
Product Quality
Incentivised Review No
Return Claim MadeNo
Store Locationlane cove
Nora M
Nora MSouth East Queensland, QLD
  • 3 reviews
  • 3 likes

Coles Ipswich Bakery need training in hygiene.

published

Coles Ipswich handles bread without gloves Same person stacked shelves didn’t wash before moving to bakery to handle our bread

Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationIpswich Qld
jack a.
jack a.Sydney Surrounds, NSW

disgusting

published

sorbent toilet paper 16 pack in this weeks catalogue for $6.75 then you said we are sorry these will be not available at the special due to product not available well that's a complete joke as we bought 2 packets at 6am when the special started our store had plenty of stock and they have had plenty of stock all week. I think u jacked up the price because of covid-19 just for profit How disgusting

Customer Service
Incentivised Review No
Return Claim MadeNo
Jacob
JacobSydney, NSW

free delivery promised on the website for more than $100.00 but charging $6.00 for delivery!!

published

I ordered an online purchase on 11.07.2021!! After selecting items for half an hour for more than $120.00 they promise to deliver without any transportation charge!! Finally, they are asking to pay $ 6.00 for the delivery charge!! It is not at all acceptable!! I cancelled the order immediately!! They promise something but deliver another thing!! what is this?? I am disappointed with coles!!

Customer Service
Incentivised Review No
Return Claim MadeNo

Other Supermarkets

 
 

0.0
(1,234)

Supply vs Demand

published

For a major supermarket chain you DO NOT know how to keep your shelves stocked, don’t give me its to hard, you employee huge amounts of people. Not walking 10 min to not get my items

Value for Money
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationLatrobe street Melbourne
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Margie C.
Margie C.Sydney, NSW

Master Chef points rip off

published

Didn’t get MasterChef bonus points; flybuys directed me to store, Marrickville Store advised nothing they could do. A rip off! Hours wasted for nothing!

Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationMarrickville, Broadway, Flybuys
Vinh
VinhGreater Melbourne (Inner), VIC
  • 3 reviews

Flybuys promotions - Master Chet cookware SCAM - Coles Vermont South/Coles in general

published

The promotion is a SCAM. Time and time again, past similar promotions were all scams. After luring customers into collecting points, Coles is unable to fulfill the promise. I cannot redeem as "sorry, we have ran out of stock". I will not fall for this scam again. Shopping at Aldi next door will save you at least 10% to 15%

Value for Money
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationVermont South 3133

Master chef cookwear

published

Still 10 days to go for promotion to end and they have no stock available , what a joke totally scam to get customers to spend thousands and can’t have full stock to provide. Never coming back again switching to Aldi now . I have 100 credits and all in vain now. Why at the first place you guys stated the campaign if you can’t have enough stock.

Incentivised Review No
Return Claim MadeNo
leoniemay
leoniemayNorth Queensland, QLD
  • 4 reviews
  • 4 likes

Master Chef

published

awful outcome on the Master Chef Cook wear, 8 days left on this promotion and no cook wear only to be told there was none left and no more would be coming. I attempted to contact Coles via email, text msg, messenger and numerous phone numbers received not one reply from them, one would think customer service does not exist. Not good enough Coles...you should have stayed with kids tiny shop, your dealing with adults in cook wear

Value for Money
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store Location4850
Larisa M.
Larisa M.Greater Melbourne (Inner), VIC

Shocking for their fake failed flybuy bonus on MasterChef Cookware, ending products on saved credits before final date!

published
Value for Money
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store Locationcoles

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0.0
(1,234)
Kelly
Kelly
  • 8 reviews
  • 4 likes

Never again!

published
Value for Money
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationBerwick online
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Questions & Answers

George T
George Tasked
Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

2 answers
danny
danny

thats right no more returns been like that for a while

scottym1982apps
scottym1982apps

Research and know, its common sense during covid that they dont refund as much, blame filthy disgusting hoarding scum for this

Ash
Ashasked
Coles Supermarkets

Which coles brand icecream are vegetarian as well as alcohol free

1 answer
wingnut
wingnut

have a look at the container

Chong
Chongasked
Coles Supermarkets

The products for Hong Long Dim Sum Kitchen has never been replenished after 10am during the promotion period. Should not share this in the catalogue since it is always out of stock.

No answers
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Coles Supermarkets

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