I went to purchase a Lyca top up for two people, the rude staff member Christian gave me the wrong vouchers & would not refund my money. I will never set foot in that uncooperative staff

In my prospective customers expect a manager to be on their side and apologize on behalf of your company when a product or service is at fault They want to hear the Manager say they’re sorry and acknowledge the inconvenience caused. Coles managers and some customer service people are purely Rude Behavior and Bad Attitudes ignorant uneducated people.

Clutter on the floor, blocking aisles. Rude staff from store manager down to the guy with a broom. Nothing I needed I stock and no-one was interested in helping me order items. Coles Hamilton is the reason cars were invented, so I could move to another town.

The frozen boxed 'lobster' with garlic butter.. simply is not Lobster/Crayfish.
It is fresh water crawlies maybe kept in orange water. $ 108.70 per kilo. $28 per box.. don't waste your time or money!!

The staff are so helpful and when you need assistance in finding a product ..They've been so very helpful and kind at lavington coles in NSW especially during pandemic time's

15c for a bag that barely lasts a month.... Yeah
Heres news COLES
EVERY PRODUCT SOLD IN AUSTRALIA MUST COMPLY WITH AUSTRALIAN CONSUMER LAW.
That means every 15c bag should be covered under warranty for 12months or LONGER.
If you want to masquerade around pretending your saving the enviroment by profiteering in the sale of plastic bags, then you must HONOUR the Australian Consumer Laws and Rights.
Or make them free.
Stop giving out useless rubbish toys that end up in landfill and bring back the bags idiots.

So I buy an item on quicksale and they charge me full price. I only notice it when I am taking out the groceries at home and did a total cost count. Go and try to get it refunded. The staff says they can't refund directly and what they will do is give a refund of full price and then charge the quick sale item again. That refund hasn't shown up for hours and I got charged for the quicksale item again. WTH...when do I get my money back!!! They could have been decent people and not charged it again as I had to go through all the hassle but no...now I am out of even more money and don't know if I will even get that money from them. It doesn't even show any thing pending.

My children purchased a $100 voucher for Father’s Day accidentally put in garbage still had receipt and number of purchase store manager said can’t replace voucher so they keep money would be good if they gave it to charity not a great result

I was Cooking dinner tonight and I found small pieces of glass though the bottle. Thought you might want to know before someone get seriously hurt. Am not impressed at all

Rude staff, poor COVID compliance, dreadful store fit-outs, call centre rubbish. Woolworths every time from now on. Coles are the Telstra of Supermarkets, Woolworths are the Optus. Yes. Product quality is poor and no cheaper than Woolworths. The only thing that is cheaper is their brand (from people to uniforms to store fit-outs, marketing. Just dreadful. I cannot believe so many people shop there. Mind you, I cannot believe Trump is President of the greatest economy and Military in the World so......

Good service excellent staff. During covid 19 Coles staff work really hard for customer for us. Provide all good customer service and maintain the place clean.online shopping is also easy

I attempted to return a faulty item at Coles in Chevron Renaissance at Surfers Paradise and was told they have a no refund policy on items if you change your mind. I said it was faulty - not a change of mind. The attendant disagreed with me repeating I had changed my mind. She refused to give me a refund. One of the same two items was unopened. It was a disappointing experience as I walked away leaving the two useless items on the counter.

They refused to refund ice cream after 2 min bought from self checkout . Poor service duty manager does not want to listen and keep saying sorry I can't do .I told them to check camera not even more than 2 min I was still at coles.

(Cole's seals inside their 3L milk bottles Has stop this)
Cole's seals inside their 3L milk bottles Has stop this But has not told no one
Why Cole's has not told no one ????