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Coles Supermarkets

Coles Supermarkets (page 2 of 68)

2.4 from 1,682 reviews · View Statistics
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Reviews

  • Value for Money
    2.4 (536)
  • Product Quality
    2.6 (537)
  • Return Claim MadeYes (40) · No (556)
  • Customer Service
    2.7 (494)
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Ana
AnaPerth
  • 34 reviews
  • 13 likes

Great products and prices rude staff

published

I go to Coles often to buy the best and first quality products that they offer, especially at Inaloo,Perth WA, I consider myself a valuable customer and a cheerful and happy person just to be treated rudely by the only person ALWAYS in the self- service area, a short asian mid-age lady who treats you with utterly disrespect and assumes people are stealing, does not offer any help and rudely snatches products from you to make the checkout process more efficient and fast (??)
Appalled by the lack of friendliness wouldn't take ny business elsewhere but definitely avoid the self-service area from now on.

Value for Money
Product Quality

Krish

published

I am absolutely loved by the way I was treated by this Bloke today, Kristan, such ann hard working gentleman he deserves to be the Regional manager of coles Greenacre. The end

Incentivised Review No

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Jeff
JeffSydney, NSW

Coles Merrylands

published

Such a terrible experience today (26/06/21) where I felt humiliated by the employee named LANA who was taking care of the self check-out area at Merrylands Coles.
She was extremely rude and arrogant.
I’ve been a loyalty customer of Coles Merrylands. Okay I understand people might have personel/family problems sometimes but it was different this time. Shouldn’t laugh after telling the story to other employee who works at the next cashier. Management shouldn’t let these type people to join Coles. Unless shouldn’t give missions those inexperienced employees at the front stage. They can work at the back/depot and can be rude to pallets or pallet-jack.

Value for Money
Product Quality
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Momma Bear
Momma BearCurtin 2605, ACT
  • 5 reviews
  • 2 likes

Brioche doesn’t taste like brioche…..

published

Brioche is a bread of French origin and whose high egg and butter content gives it a rich and tender crumb. Chef Joël Robuchon described it as "light and slightly puffy, more or less fine, according to the proportion of butter and eggs." -Wikipedia
But Coles brioche doesn’t taste like at all. They’re just like ordinary bread, to say the least. I hope Coles make the necessary adjustments to really make their brioche taste like real brioche.

Value for Money
Product Quality
Tenant H.
Tenant H.
  • 4 reviews

Horrendous racist period!!!

published

This experience is based on my ten years of applying for work at coles. Over the course of 10 years I have applied for jobs various back to back jobs at comes. And they never selected me not even for an interview.
I know Australia is racist and I still chose to live here. But in 10 years nothing has actually changed infact it’s much worse. They never selected me because of ethnicity. In Adelaide particularly I never got a job at coles neither at the counter nor at the other department even though I have qualifications.
Coles all in all shame on you.

Value for Money
Product Quality

Very good customer service and top quality products. Coles is the future of Australian retail industry.

published

Coles is the future of Australian retail ,food and daily need services. Very good customer service and top quality products.

Value for Money
Product Quality
Great Service
Great ServiceSouth East Queensland, QLD

Great Service

published

Recently shopped at your Kawana store and would like to thank Kirsten on great service she provided in helping me find several items, I was impressed with how she knew exactly which aisle and where products are. Great service with a smile. Thank you

Value for Money
Product Quality
fair value
fair value
  • 42 reviews
  • 31 likes

Rip people off with cheap packaging that ends up in landfill and they discriminate against the disabled

published

They sell cheap milk in leaking containers and when I tried to return it by showing the receipt and a picture of the milk bottle that leaked everywhere so I threw it out, the store refused and 'Coles Customer Care' took a week to respond and said cannot help without the barcode.

Who keeps the barcode. I even had the receipt. Good thing this is a breach of Australian Consumer Law by Coles. It's only about $3 to me but the point is Coles can just make bad products and sell millions of bottles knowing most will give up when genuine refund attempts are made.

Shame on you Coles!

Incentivised Review No

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solon m.
solon m.
  • 3 reviews
  • 1 like

Masterchef cookware

published
Customer Service
Incentivised Review No
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The website is not actually user friendly and i a big online shopper.

published

Found myself going all over the place on their website it needs an overhaul, unlike theur competition. In addition when paying by paypal it did not take me to the paypal site so i can put my password in. This is really dangerous, anyone could use it, cant believe paypal allows it. Dangerous

Value for Money
Product Quality
Davies Bryant
Davies BryantGreater Melbourne (Inner), VIC

Who sells bread like this

published

The bread i have gotten has these holes punctured on certain pieces on the loaf. i hope they don't treat all products like this!

Incentivised Review No
Mary C.
Mary C.Perth, WA
  • 3 reviews
  • 2 likes

Very disappointing

published

Disappointed they have stopped the 12 item checkout stops me going in when we only need a few items not worth it

Value for Money
Product Quality
Jenna
Jennamelbourne
  • 40 reviews
  • 31 likes

Sliced Ham

published

Why is sliced ham from Coles slimy after 1 day?

Will not be purchasing ham from Coles again as this is a continual problem experienced over the past 12 months.

Value for Money
Product Quality
Grant R.
Grant R.
  • 4 reviews
  • 1 like

Coles forestlake was great

published

Coles forestlake was great, customer service was very friendly and good, When my order was accidentally delivered to the wrong house the delivery driver and customer service at coles could not have been better in helping me locate my delivery order.

Value for Money
Product Quality

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Diane M
Diane M
  • 2 reviews
  • 1 like

No exchange or refund for loyalty program Goods

published

Leanne at Charlestown offered no solution neither did coles customer care.
Too big to care if you ask me.
So, I’ll shop at Woolworths moving forward and prefer them and their loyalty program to Coles.

Value for Money
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Gary N.
Gary N.Sydney, NSW
  • 2 reviews
  • 1 like

Not happy

published

I was mistreated by staff today. Only reason i go back is due to the amount of stuff i need in store.

Value for Money
Product Quality
Melissa
MelissaSydney, NSW
  • 3 reviews
  • 1 like

Parmesan cheese meal

published

Looked good in package but when cooked the 2 pack only had it on 1 piece and the chicken was so thin u could not taste it. All u had was cheese and sauce

Value for Money
Product Quality
Jeslyn
Jeslyn Greater Melbourne (Inner), VIC

Coles brand coconut milk

published

Coles brand coconut milk Terrible More water than milk very dissatisfied as l use a lot of coconut milk in my cooking

Value for Money
Product Quality
Anne
AnneCentral Highlands and Goldfields, VIC
  • 2 reviews
  • 3 likes

Dissatisfied

published

The new line of cotton balls are small and practically useless. The new cotton tip stems bend all over the place and don’t do the job properly. The sad thing is I use to go out of my way to get only the Coles brand, once being brilliant. On top of that they cost alot more.

Value for Money
Product Quality
Eric Westwood
Eric WestwoodPerth, WA
  • 6 reviews
  • 1 like

Coles beldon has just become unstoppable.

published
Value for Money
Product Quality
Mark R.
Mark R.South East Queensland, QLD
  • 3 reviews
  • 1 like

Everything I need, with pleasure.

published

I attend Coles Beenleigh some hundred times a year. Their parking is appropriate clean and easily usable. Cleanliness is apparent. The range of products is more than adequate. Fresh Vegitabled are attractively displayed. Prices are fine. Staff are friendly and helpful.

Value for Money
Product Quality
manjo
manjoBerwick
  • 2 reviews
  • 1 like

You are NOT welcome to ask question from Coles staff -Eden Rise Berwick

published
Incentivised Review No
Amanda B.
Amanda B.Central Highlands and Goldfields, VIC
  • 3 reviews
  • 3 likes

Coles brand barista soy

published

I have been enjoying my coffee with this milk for over 12 months until batch 11/11 which is completely different and unpalatable very disappointed

Value for Money
Product Quality
Mike
MikeGreater Melbourne (Inner), VIC

Worms inside Coles pickles

published

Awful ! Worms found inside the pickles. My mum had a diarrhea for two days. Went to Coles and got a refund of $5. The main issue is health and what large companies selling for us to consume. Haven't heard back from anyone a week now. It seems like health is not a big deal.

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Value for Money
Product Quality
marylee
maryleecanberra
  • 5 reviews

Coles Tasmanian salmon portions skin on

published

The reason why we buy 'skin on' is to consume a crispy skin salmon fillet but not when all the scales are left for customers to remove from each salmon fillet!. Who would like to eat scales on the fish skin & feathers left to pluck out off your chicken skin? The markets never sell it this way. Terrible lazy way of producing salmon fillets to consumers!

Value for Money
Product Quality
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Questions & Answers

George T
George Tasked
Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

2 answers
danny
danny

thats right no more returns been like that for a while

scottym1982apps
scottym1982apps

Research and know, its common sense during covid that they dont refund as much, blame filthy disgusting hoarding scum for this

Ash
Ashasked
Coles Supermarkets

Which coles brand icecream are vegetarian as well as alcohol free

1 answer
wingnut
wingnut

have a look at the container

Chong
Chongasked
Coles Supermarkets

The products for Hong Long Dim Sum Kitchen has never been replenished after 10am during the promotion period. Should not share this in the catalogue since it is always out of stock.

No answers
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Coles Supermarkets

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