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Great products and prices rude staff
I go to Coles often to buy the best and first quality products that they offer, especially at Inaloo,Perth WA, I consider myself a valuable customer and a cheerful and happy person just to be treated rudely by the only person ALWAYS in the self- service area, a short asian mid-age lady who treats you with utterly disrespect and assumes people are stealing, does not offer any help and rudely snatches products from you to make the checkout process more efficient and fast (??)
Appalled by the lack of friendliness wouldn't take ny business elsewhere but definitely avoid the self-service area from now on.
I am absolutely loved by the way I was treated by this Bloke today, Kristan, such ann hard working gentleman he deserves to be the Regional manager of coles Greenacre. The end
Such a terrible experience today (26/06/21) where I felt humiliated by the employee named LANA who was taking care of the self check-out area at Merrylands Coles.
She was extremely rude and arrogant.
I’ve been a loyalty customer of Coles Merrylands. Okay I understand people might have personel/family problems sometimes but it was different this time. Shouldn’t laugh after telling the story to other employee who works at the next cashier. Management shouldn’t let these type people to join Coles. Unless shouldn’t give missions those inexperienced employees at the front stage. They can work at the back/depot and can be rude to pallets or pallet-jack.
Brioche doesn’t taste like brioche…..
Brioche is a bread of French origin and whose high egg and butter content gives it a rich and tender crumb. Chef Joël Robuchon described it as "light and slightly puffy, more or less fine, according to the proportion of butter and eggs." -Wikipedia
But Coles brioche doesn’t taste like at all. They’re just like ordinary bread, to say the least. I hope Coles make the necessary adjustments to really make their brioche taste like real brioche.
Horrendous racist period!!!
This experience is based on my ten years of applying for work at coles. Over the course of 10 years I have applied for jobs various back to back jobs at comes. And they never selected me not even for an interview.
I know Australia is racist and I still chose to live here. But in 10 years nothing has actually changed infact it’s much worse. They never selected me because of ethnicity. In Adelaide particularly I never got a job at coles neither at the counter nor at the other department even though I have qualifications.
Coles all in all shame on you.
Very good customer service and top quality products. Coles is the future of Australian retail industry.
Coles is the future of Australian retail ,food and daily need services. Very good customer service and top quality products.
Recently shopped at your Kawana store and would like to thank Kirsten on great service she provided in helping me find several items, I was impressed with how she knew exactly which aisle and where products are. Great service with a smile. Thank you
Rip people off with cheap packaging that ends up in landfill and they discriminate against the disabled
They sell cheap milk in leaking containers and when I tried to return it by showing the receipt and a picture of the milk bottle that leaked everywhere so I threw it out, the store refused and 'Coles Customer Care' took a week to respond and said cannot help without the barcode.
Who keeps the barcode. I even had the receipt. Good thing this is a breach of Australian Consumer Law by Coles. It's only about $3 to me but the point is Coles can just make bad products and sell millions of bottles knowing most will give up when genuine refund attempts are made.
Shame on you Coles!
After having over 50 points I got a small pan that is 50 points. When I got to the cashier I asked her how much is the pan she tall me I got it for free . Because I didn't have my classes I didn't see that she charge me 25.00 dollars. The next day I return back to the store to get my credit but the manager tall me to call flybys.
Instead of apologizing for their mistake (if it was a mistake ) the manager tall me that I was served by a boy and not a girl because my docket has a boys name I will like to say to her that she is wrong and they must ...
The website is not actually user friendly and i a big online shopper.
Found myself going all over the place on their website it needs an overhaul, unlike theur competition. In addition when paying by paypal it did not take me to the paypal site so i can put my password in. This is really dangerous, anyone could use it, cant believe paypal allows it. Dangerous
Who sells bread like this
The bread i have gotten has these holes punctured on certain pieces on the loaf. i hope they don't treat all products like this!
Disappointed they have stopped the 12 item checkout stops me going in when we only need a few items not worth it
Why is sliced ham from Coles slimy after 1 day?
Will not be purchasing ham from Coles again as this is a continual problem experienced over the past 12 months.
Coles forestlake was great
Coles forestlake was great, customer service was very friendly and good, When my order was accidentally delivered to the wrong house the delivery driver and customer service at coles could not have been better in helping me locate my delivery order.
No exchange or refund for loyalty program Goods
Leanne at Charlestown offered no solution neither did coles customer care.
Too big to care if you ask me.
So, I’ll shop at Woolworths moving forward and prefer them and their loyalty program to Coles.
I was mistreated by staff today. Only reason i go back is due to the amount of stuff i need in store.
Parmesan cheese meal
Looked good in package but when cooked the 2 pack only had it on 1 piece and the chicken was so thin u could not taste it. All u had was cheese and sauce
Coles brand coconut milk
Coles brand coconut milk Terrible More water than milk very dissatisfied as l use a lot of coconut milk in my cooking
The new line of cotton balls are small and practically useless. The new cotton tip stems bend all over the place and don’t do the job properly. The sad thing is I use to go out of my way to get only the Coles brand, once being brilliant. On top of that they cost alot more.
Coles beldon has just become unstoppable.
Went to Coles Beldon today and was shocked when I got in the store the delivery counter is gone no hot chickens and no one around to ask if any were coming out or cooking.
All the isles were user friendly now it will take people months to work out where everything is so what and why change it?
It was a great Coles now I feel like I don't want to shop there as everything is in a different spot many items they used to stock have disappeared from shelves.
I was so disappointed as I walked around looking for easy to find items that weren't in the ...
Everything I need, with pleasure.
I attend Coles Beenleigh some hundred times a year. Their parking is appropriate clean and easily usable. Cleanliness is apparent. The range of products is more than adequate. Fresh Vegitabled are attractively displayed. Prices are fine. Staff are friendly and helpful.
- Coles Supermarkets
You are NOT welcome to ask question from Coles staff -Eden Rise Berwick
I had one of my worse shopping experience at Coles Eden Rise Berwick this morning.
I was there for quick shopping and I asked a one of their staff passing by where the bread crumb would be. The first person said she cannot hear me since I was wearing a mask and did not point me the correct aisle. The second person point the aisle to me.
But neither of them was happy that I asked the question and showed me the angry face.
So, when I was in the support desk counter to pay. I asked are we allow to ask a question from any closes staff. I was surpri...
Coles brand barista soy
I have been enjoying my coffee with this milk for over 12 months until batch 11/11 which is completely different and unpalatable very disappointed
Worms inside Coles pickles
Awful ! Worms found inside the pickles. My mum had a diarrhea for two days. Went to Coles and got a refund of $5. The main issue is health and what large companies selling for us to consume. Haven't heard back from anyone a week now. It seems like health is not a big deal.
Coles Tasmanian salmon portions skin on
The reason why we buy 'skin on' is to consume a crispy skin salmon fillet but not when all the scales are left for customers to remove from each salmon fillet!. Who would like to eat scales on the fish skin & feathers left to pluck out off your chicken skin? The markets never sell it this way. Terrible lazy way of producing salmon fillets to consumers!
Questions & Answers
My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.
The products for Hong Long Dim Sum Kitchen has never been replenished after 10am during the promotion period. Should not share this in the catalogue since it is always out of stock.
Get an answer from our members and Coles representatives
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