Coles Supermarkets (page 4 of 68)

Today I found a mouldy slice of the Coles Gluten Free White Bread, which still has 5 days to expire (today is 05/03/2021 and the "Best Before" date was 10/03/2021). So, I went to Coles store to exchange it or have my money back, but the attendant asked me for the receipt.
Obviously, I didn't keep the receipt. Then, the attendant refused to refund or exchange the product.
I live near the store and I used to go very often.
She didn't refund me or gave me another one. So, I met my girlfriend who was shopping, we came back to the counter and we re...

I object strongly its now only Asian sauces. Its a sudden change and the least sounding Asian one was citrus and garlic.. it was Asian tasting. SO BAD.. Disgusting Coles.

Coles Karingal
I brought bread this morning at 8.30am and the bread was stale. This is not a one off. Their bread is always stale. I also brought shredded cheese which was mouldy. Something needs to be done because it is giving Coles a bad name.

Coles Chicken sausages with Sage and Thyme, very disappointing, thought these would taste great but no chicken taste at all, overpowered by the sage with a bitter flavour and can't taste the thyme. Sage is far too strong for chicken. Please don't make anymore, just use thyme.

I will never be going back to Coles Miami ever again. I’ve been a regular customer since it opened and have had some questionable customer service, but always thought maybe the staff member was having a bad day and forgot about it. Well today I had money stolen. When I was purchasing my goods through self serve, I also withdraw money and someone stole it. The security cameras verified what happened. The manager of the store Ben handed me a piece of paper with a Coles customer service phone number on it , for me to phone. That’s it! I will neve...

Close to 4pm today. One checkout open plus what used to be called the 'Fast Lane' until people collapsed in laughter and were blocking the aisle. Several very full trolleys waiting. So we waited, others customers and I. And continued waiting. A male dressed in Coles attire was meandering around and a very well put-together woman behind me finally went to him to ask if he would call (on his walkie talkie) for another check-out (at least) to be opened. The Coles-male replied, ' I can only do one thing at once, not three '. Then with a big ...

My wife cooked us lamb loin chops. They should advertise them as lamb sinew cc hop and not lamb loin chops. Out of three chops, I thrown out the equivelant of one and a half chops, and I am being kind with the portion thrown out. Coles to me is engaging in false advertising when they advertise their meats. I told my wife to dump Coles completely because this is not the first time she bought meat from Coles and it was the same full of sinew chops. I would say the chops are not fit to feed to a dog no matter for human consumption.

Shopping Dated 22 January and no response from coles.

After shopping I did self-checkout and Put $20 in the dispenser and waiting for the change as $10 were short from the dispenser, Two staff came to me and asked what’s happening? I was looking at the machine in stress as a $10 note was missing, Luckily, I saw a glimpse of the $10 note and showed them it was stuck in the machine. They opened the machine, and the $10 note was torn. I requested them to get the note exchanged, but instead, the staff was rude “You go to the counter and get it yo...

I have lodged a complaint with Coles feedback service which so far has being a waste of time. The complaints area claim they have contacted the regional manager who was suppose to contact the manager of the store but after 4 days, the manager of the store claims he hasnt had a complaint coming from from head office. (very strange indeed). The air conditioning doesn't work at my local Coles and despite many calls they will not fix it. In a humid and hot climate such as Brisbane this isnt acceptable. I spend $400.00 per week and I even even noticed the mince isn't as good quality anymore. I have changed to Woolworths who are far superior in everyway

Grasshopper in 280g Coles Spinach! Made me spew!! Further action will be taken on this one! Absolutely annoying poor yet again from Coles

Coles supermarket s master chefs knives give a way was a big scam. I collected my 20 points well before the end date and searched for it from stores from Macquarie Park to Wollongong. Funnily it was not available this was 26th of Jan. I emailed coles customer care on the day and the following day they replied asking for more inform which i provided immediately and followed up constantly. They waited till the end if the promotion and replied back on the 12th saying sorry the promotion ended on the 9th. This is disgusting behaviour

Chicken breast stunk - purchased at Hawthorn store. Seven days before listed expiry date. This has happened to me before at the same store. Has anyone experienced this? The store looks nice though.

Checked a price with a staff member - then charged a different price at checkout - original staff member then refused to tell checkouts the price because she was finishing. Then called a liar at the checkouts - toss in covid restrictions when buying for disabled family member and items removed from basket and you get an unacceptable shopping experience.

They ran a promotion where you could get a MasterChef Knife if you spent a certain amount of money. That promotion was meant to run until early February and in the middle of January, I had accumulated enough points to get this knife, which I was very excited for.

They were fully claimed in virtually all Coles supermarkets by that time, a good few weeks before the promotion was over. Coles also said they could not do anything for me, such as allow me to claim a knife that would need higher points for or really just do anything else to express t...

Thanks again Coles at Southport Park! Purchased today , 1-2-21 but noticed when about to cook tonight it's use by date is 31-1-21. Typical of both Coles stores near me. Often out of date "not fresh" meat and vegetables. I usually collect the out of date bags of salad and drop them off to an employee who always says there are never enough staff to maintain the shelves. Should have checked the meat though as you can't rely on it being fresh.

Don’t expect much customer service from Coles it doesn’t exist! I’m just hoping Aldi increases their range so I can leave Coles . Even IGA fruits are getting better and prices so I’ll definitely be putting my money towards a company that treats there customers right! Hopefully others will do it too?! Soon things will go back to normal and then, maybe then customers will spend wisely with company's that care?! Maybe then arrogant Coles will try harder to help rather then ignore

Shopped at Coles and when we had enough credit surprise, surprise Coles has no stock of the knives. What really annoyed us off is Coles does not care, just say well we only got so much stock. Shame Shame Shame!

I was disappointed as they run out of knives long before the promo finished. I went a few times and still no stock.

We decided to try Coles branded Ready meals, well I understad that 7$ you cannot expect much, but come on, then raise the price instead of selling rubbish!! I would prefer pay 15$ for a tasty fresh meal than 7$ and have to ruin the dinner! We bougt the following:
- Chicken fried rice: this was the best, overall eatable, just need more protein in there and taste.
- Spaghetti carbonara: Please change the name, this is not even similar to a carbonara, completely flavourless, pasta was overcooked to mash, they using for sure egg powder mixed with...

Sounded delicious, looks can, and in this case were definitely deceiving.
$12 for 250 grams of tasteless rubber substitute.
This is by far the worst fish I've ever tasted.
Surely Carp tastes better than this crap.

Coles closed our delicatessen and replaced it with pre-packaged plastic items. Certainly more expensive. Chicken is now more $2 more expensive if you buy 2 breasts instead of four. You must buy 4 sticks of cabanossi etc. Pre- packaged capsicum $24 a kilo lol! Many staples have recently been replaced with trendy niche products e.g. can't buy pears and peaches in cans from Australia or grapefruit juice without sugar. I try to avoid wherever possible. Woolies and Aldi now far superior.

Went in during mandatory mask season, had no issues going in before however one night I went in and had two ladies harass me as to why I am not wearing a mask... I had informed them I am exempt however they started saying that’s not good enough and I needed to provide evidence... I was well aware of the qld law so I had told them you are not required to show in qld... however they did not listen continue to harass me saying I need one if I want to go into that store... it was already really late and I needed to do my shopping so I asked if I co...

Very poor quality Alaskan salmon that is canned in Thailand. Lots of slimey skin and dark meat. The colour is more brownish than red and the taste is disgusting and nothing like red salmon should be.

Purchased a pack of in store baked cheese rolls to find a fly was baked into it, pretty upsetting and concerned with Coles response

Have knife points but the smaller knives unavailable for weeks. Promotion still ongoing. Rang everywhere but disappointed, only large knives.