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Coles Supermarkets

Coles Supermarkets

2.4 from 1,711 reviews · View Statistics
See the Best Supermarkets in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Coles

Reviews

  • Value for Money
    1.6 (362)
  • Product Quality
    1.8 (361)
  • Return Claim MadeYes (35) · No (375)
  • Customer Service
    1.9 (334)
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Peng Z.
Peng Z.Sydney, NSW

Take a photo of the price tag

published
Customer Service
1/5
Incentivised Review No
Store LocationDrummoyne NSW
Lady J
Lady JSydney Surrounds, NSW

Once Again Pricing Is All Over The Place

published

Afourer mandarins clearly on shelf at $2.20 kg, scanned at $3.50 kg. This is an ongoing problem at Coles Winmalee. Thanks for the free mandarins

Value for Money
3/5
Customer Service
4/5

Other Supermarkets

 
 

0.0
(1,234)
Mazza
Mazza
  • 9 reviews
  • 2 likes

Why? Coles lady, stubbornly goes against Coles rules?

published
Incentivised Review No
Return Claim MadeYes
Store LocationMoree

Very disappointed

published

Woodlea Coles !!! Vic Everytime I go to purchase egg whites in the carton, there always sold out !! Mind you, there’s 6 cartons in the box and only stock two boxes at one time !!

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Product Quality
5/5
Customer Service
5/5
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Click and collect

published

When trying to collect the order after being advised that it's ready for pick up, upon arrival we where told it was not ready and they couldn't tell us when it would be. We went home to ring Coles only to have to speak to a very junior staff member who seemed to have no idea and had to ask a more senior staff member about every question we asked. This is not the first time but seems to happen every 2nd or 3rd time we try and do a click and collect. This is just not good enough.

Incentivised Review No
Store LocationNorth Richmond, NSW
Pragya
PragyaCanberra Central 2601, ACT

Quality drastic drop in BHUJA snacks

published

BHUJA Snack that I purchased this time is with lots lots lots of peanuts and very few other ingredients. I wouldn’t buy this again if it doesn’t regains it’s previous quality because I felt like I was eating peanuts mix.
Thanks

Product Quality
1/5
Incentivised Review No
Bella
BellaSydney, NSW
  • 26 reviews
  • 28 likes

Unclean bakery jam doughnuts with hair

published

Purchased mini jam doughnuts from Coles bakery at Casula Mall 2170. Upon consuming found long dark human hairs kneaded into dough. Obviously no work health and safety or caps worn by staff during food preparation or handling. Disgusting as I emailef the store but have not received an apology or assurance they will improve oh+s standards (I had proof of purchase).

Value for Money
1/5
Product Quality
1/5
Gary
GarySouth East Queensland, QLD
  • 7 reviews
  • 7 likes

Nambour, the staff are just terrible people, makes me wonder what else they do to your food.

published
Incentivised Review No

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0.0
(1,234)
Jeffery O.
Jeffery O.Sydney, NSW

Worst Click & Collect experience!

published
Value for Money
2/5
Product Quality
2/5
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debbie gordon
debbie gordonRichmond-Tweed, NSW
  • 3 reviews
  • 2 likes

Tassal salmon TOXIC

published

Farmed salmon in Tasmania is destroying waterways & polluting oceans. Tassal brand should not be stocked in your supermarket. It is being fed chemical soya fishmeal from overseas & chicken& animal remains which even turns the flesh of salmon grey so they dye it pink. It is Toxic to people & should be stopped immediately. DO NOT EAT THIS Please read a new book buy Richard Flanagan called TOXIC that explains salmon farming industry in Tasmania. Please do the right thing for our environment it is big companies that can stop this. It should not be about money. How can you advertise yourselves as fresh food people!!!!

Value for Money
1/5
Product Quality
1/5
Dee ribi
Dee ribiMelbourne
  • 2 reviews
  • 1 like

CLOSURE of Meat dept with butchers. Help

published

Will now move back to butchers as Coles have put off all their fully trained
Butchers. Why train them up and then let them go?
We bought expensive meat and had great weekly help from the butcher
In Coles no matter which store

Customer Service
1/5
Incentivised Review No
Store LocationParkhill shopping centre Berwick or Fountain Gate

Other Supermarkets

 
 

0.0
(1,234)
Justin
JustinSydney, NSW
  • 2 reviews
  • 2 likes

Cokes don’t even stay open on reduced trading hours

published

Coles Ramsgate Beach shut the doors early - advertised as 8:30pm (lockdown reduced hours). Security in the door claim they shot at 8:25pm despite Showing the lady my phone that was before 8:25pm . Coles are taking the profits & increasing prices while reducing service & hours. Sounds like the Banks.

Customer Service
1/5
Incentivised Review No
Store LocationRamsgate Beach
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Poor Customer Experience

published
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
aami_car
aami_carSydney, NSW
  • 2 reviews
  • 1 like

Terrible Coles delivery service

published

Don't bother. We got a text late at night saying delivery truck had broken down (who knows if this is true). No one attempted to make contact with us to let us know when the order would be rescheduled for. When we chased it the following day, we were told that they can't deliver "due to covid". Um....that is exactly why they deliver, and we have been ordering from Coles regularly throughout lockdowns. After being on hold for thirty minutes we were told that the order cannot be re-delivered "due to covid" but that we could go and pick it up from the store if we wanted.
Crappy customer service, no apology or explanation. Just given the run around basically.

Incentivised Review No
jsmay
jsmay
  • 2 reviews
  • 1 like

overall ok, but disappointed with Coles Pepperoni Salami

published

I shop regularly at Coles and Woolies. Overall, ok, but I bought the Coles brand Pepperoni Salami and I was incredibly disappointed: no taste whatsoever; it was pretty well mainly fat; there was very very little meat and totally tasteless. Really disappointed that they would put their name on such a poor quality product. I usually buy pepperoni salami, but first time I have bought the Coles brand. Will not do that again.

Value for Money
1/5
Product Quality
1/5
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Questions & Answers

Elisy
Elisyasked
Coles Supermarkets

Why dont the scanners work coles revesby

2 answers
sammy
sammy

I was at Coles revesby yesterday And they were working fine when i was there

Elisy
Elisy

Informed coles too

George T
George Tasked
Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

2 answers
danny
danny

thats right no more returns been like that for a while

scottym1982apps
scottym1982apps

Research and know, its common sense during covid that they dont refund as much, blame filthy disgusting hoarding scum for this

Ash
Ashasked
Coles Supermarkets

Which coles brand icecream are vegetarian as well as alcohol free

1 answer
wingnut
wingnut

have a look at the container

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Coles Supermarkets

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