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MasterChef Cookware …. Or Cook where???
Like so many other reviews on this promotion we were unable to access any of the cookware products when we visited or rang all Coles stores in the Western and central Brisbane area on 6 July. The display shelves for the promotion were completely empty. We were told they had run out and had no more coming in. One store even said they were going take all the signs down a week before promotion was finished, yet we still got emails from Coles saying to redeem our points and one email even saying they were restocking the cookware to shops. Better te...ll the stores then because today, tried 2 (Mt Ommaney and Jindalee) and they said it was all over without having been restocked. Very clever but dishonest marketing. We have a choice between Woolies, Coles and Aldi where we live and it does make you lean towards Coles to get those extra points. Lesson learned though and won’t be fooled again. ( tried Coles stores at Mt Ommaney, Jindalee, Newmarket, Ashgrove, Petrie Tce, The Gap, Indooroopilly, Moggill, Kenmore and more. None of these stores had any cookware a week before the end of the promotion despite Coles still advertising and asking people to sign up for the promotion).
sorbent toilet paper 16 pack in this weeks catalogue for $6.75 then you said we are sorry these will be not available at the special due to product not available well that's a complete joke as we bought 2 packets at 6am when the special started our store had plenty of stock and they have had plenty of stock all week. I think u jacked up the price because of covid-19 just for profit How disgusting
free delivery promised on the website for more than $100.00 but charging $6.00 for delivery!!
I ordered an online purchase on 11.07.2021!! After selecting items for half an hour for more than $120.00 they promise to deliver without any transportation charge!! Finally, they are asking to pay $ 6.00 for the delivery charge!! It is not at all acceptable!! I cancelled the order immediately!! They promise something but deliver another thing!! what is this?? I am disappointed with coles!!
Supply vs Demand
For a major supermarket chain you DO NOT know how to keep your shelves stocked, don’t give me its to hard, you employee huge amounts of people. Not walking 10 min to not get my items
Master Chef points rip off
Didn’t get MasterChef bonus points; flybuys directed me to store, Marrickville Store advised nothing they could do. A rip off! Hours wasted for nothing!
Flybuys promotions - Master Chet cookware SCAM - Coles Vermont South/Coles in general
The promotion is a SCAM. Time and time again, past similar promotions were all scams. After luring customers into collecting points, Coles is unable to fulfill the promise. I cannot redeem as "sorry, we have ran out of stock". I will not fall for this scam again. Shopping at Aldi next door will save you at least 10% to 15%
Master chef cookwear
Still 10 days to go for promotion to end and they have no stock available , what a joke totally scam to get customers to spend thousands and can’t have full stock to provide. Never coming back again switching to Aldi now . I have 100 credits and all in vain now. Why at the first place you guys stated the campaign if you can’t have enough stock.
WHAT A PROMOTIONAL SCAM
I refer to Coles Masterchef Promotional Pots and Pans. as a flybuys account holder I have partisapated in collecting over 100 credits to get a free casserole pan, spending over $2000 in store, over time. As the promotion runs out soon, I went to our local coles, was informed they had none. I spoke to manager of the store. Answer, we have none, and dont know if we are getting anymore, went to another store, same story. In conclusion, Coles are still promoting something they cannot deliver. Seems their answer is: While stocks last. Anyway, I feel...scammed by Coles, and they have lost me as a loyal customer. I am confident there would be thousands of customers is the same boat as me. Rang Customer Service, what a joke. What are you going to do Coles?
awful outcome on the Master Chef Cook wear, 8 days left on this promotion and no cook wear only to be told there was none left and no more would be coming. I attempted to contact Coles via email, text msg, messenger and numerous phone numbers received not one reply from them, one would think customer service does not exist. Not good enough Coles...you should have stayed with kids tiny shop, your dealing with adults in cook wear
Shocking for their fake failed flybuy bonus on MasterChef Cookware, ending products on saved credits before final date!
Shocking for their fake failed flybuy bonus system on MasterChef Cookware, ending products on saved credits before the final date !!! and unable to provide sensible information about it
Why instead of attracting customers all your promotions are failing??? Plastic toys failed, cookware - very tricky deal with not enough products to cover own rules? Really guys when are you finally start to look after people, community and your customers??? So much fake!!! We are leaving you for Wooly and Aldi, at least no any deals like you doing all the time ....
Missing 4 items in my home delivery that I needed to feed pets. After having problems with my last two deliveries I should have know better than to go back there again. Waited on hold 2 hours and still no answer. Sent text message two days ago with no reply. Is there even any customer service operaters on? Or do they just keep people on hold that long they hang up.
Getting tired of poor customer service and Coles is definitely at the top of my list of businesses that are making alot of money from consumers and giving a terrible service in re...
No more promotional items - all stores have run out with 9 days still to go
All the stores in the South of Sydney have run out of the MasterChef Pots and Pans promotion and there are still 9 days to go until the next of the program. All stores I contacted said they were told by HQ they would not be getting any more supply . Spent thousands to collect the credits over the past few months , to be told , sorry no supply . What a joke !
Just found out that coles will no longer sell plastic cutlery. I am so angry about this as I use it all the time and now I am left with having to pay twice as much for ridiculous wooden cutlery that is rubbish. They say they want to help the environment, but I think its a bit late for that. Thanks so much for inconveniencing people once again!!
Coles brand Malted Milk.
The drink is grainy and get stuck in the mouth. The product should be removed from sale to the customers.
Told checkout #4 operator at coles ruralview Qld 150pm on 2nd July 2021, that I had a bag of the $2.50p/kilo mandarins. He charged me $2.90p/k. Did not realize til home..... Pain.... Gotta return to store if I want THEIR error corrected. Cannot trust these people to do a job properly even after they have been informed ...
This coles shop also a high Covid infection risk as no one, customers or staff are social distancing & no one seems to care......
Such a terrible experience today (26/06/21) where I felt humiliated by the employee named LANA who was taking care of the self check-out area at Merrylands Coles.
She was extremely rude and arrogant.
I’ve been a loyalty customer of Coles Merrylands. Okay I understand people might have personel/family problems sometimes but it was different this time. Shouldn’t laugh after telling the story to other employee who works at the next cashier. Management shouldn’t let these type people to join Coles. Unless shouldn’t give missions those inexperienced employees at the front stage. They can work at the back/depot and can be rude to pallets or pallet-jack.
Brioche doesn’t taste like brioche…..
Brioche is a bread of French origin and whose high egg and butter content gives it a rich and tender crumb. Chef Joël Robuchon described it as "light and slightly puffy, more or less fine, according to the proportion of butter and eggs." -Wikipedia
But Coles brioche doesn’t taste like at all. They’re just like ordinary bread, to say the least. I hope Coles make the necessary adjustments to really make their brioche taste like real brioche.
Horrendous racist period!!!
This experience is based on my ten years of applying for work at coles. Over the course of 10 years I have applied for jobs various back to back jobs at comes. And they never selected me not even for an interview.
I know Australia is racist and I still chose to live here. But in 10 years nothing has actually changed infact it’s much worse. They never selected me because of ethnicity. In Adelaide particularly I never got a job at coles neither at the counter nor at the other department even though I have qualifications.
Coles all in all shame on you.
Rip people off with cheap packaging that ends up in landfill and they discriminate against the disabled
They sell cheap milk in leaking containers and when I tried to return it by showing the receipt and a picture of the milk bottle that leaked everywhere so I threw it out, the store refused and 'Coles Customer Care' took a week to respond and said cannot help without the barcode.
Who keeps the barcode. I even had the receipt. Good thing this is a breach of Australian Consumer Law by Coles. It's only about $3 to me but the point is Coles can just make bad products and sell millions of bottles knowing most will give up when genuine refund attempts are made.
Shame on you Coles!
After having over 50 points I got a small pan that is 50 points. When I got to the cashier I asked her how much is the pan she tall me I got it for free . Because I didn't have my classes I didn't see that she charge me 25.00 dollars. The next day I return back to the store to get my credit but the manager tall me to call flybys.
Instead of apologizing for their mistake (if it was a mistake ) the manager tall me that I was served by a boy and not a girl because my docket has a boys name I will like to say to her that she is wrong and they must ...
The website is not actually user friendly and i a big online shopper.
Found myself going all over the place on their website it needs an overhaul, unlike theur competition. In addition when paying by paypal it did not take me to the paypal site so i can put my password in. This is really dangerous, anyone could use it, cant believe paypal allows it. Dangerous
Who sells bread like this
The bread i have gotten has these holes punctured on certain pieces on the loaf. i hope they don't treat all products like this!
Disappointed they have stopped the 12 item checkout stops me going in when we only need a few items not worth it
Why is sliced ham from Coles slimy after 1 day?
Will not be purchasing ham from Coles again as this is a continual problem experienced over the past 12 months.
No exchange or refund for loyalty program Goods
Leanne at Charlestown offered no solution neither did coles customer care.
Too big to care if you ask me.
So, I’ll shop at Woolworths moving forward and prefer them and their loyalty program to Coles.
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