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Coles Supermarkets

Coles Supermarkets

2.4 from 1,716 reviews · View Statistics
See the Best Supermarkets in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Coles

Reviews

  • Value for Money
    1.5 (274)
  • Product Quality
    1.8 (273)
  • Return Claim MadeYes · No (342)
  • Customer Service
    1.8 (250)
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Pork chops

published

Bought two pork chops from Coles Forster 24/09/21 they have been frozen blood should come out of meat when you cook it. not water. They have no taste. I will never buy any more meat from coles and please do not tell me it was they way I cooked them. I have been cooking for over 60 years Barbara lagos

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Incentivised Review No
Return Claim MadeNo
Store LocationForster nsw
Lady J
Lady JSydney Surrounds, NSW

Once Again Pricing Is All Over The Place

published

Afourer mandarins clearly on shelf at $2.20 kg, scanned at $3.50 kg. This is an ongoing problem at Coles Winmalee. Thanks for the free mandarins. Wonder what it will be next week

Value for Money
3/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationWINMALEE NSW

Other Supermarkets

 
 

0.0
(1,234)

Very disappointed

published

Woodlea Coles !!! Vic Everytime I go to purchase egg whites in the carton, there always sold out !! Mind you, there’s 6 cartons in the box and only stock two boxes at one time !!

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Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationWoodlea Coles vic
Pragya
PragyaCanberra Central 2601, ACT

Quality drastic drop in BHUJA snacks

published

BHUJA Snack that I purchased this time is with lots lots lots of peanuts and very few other ingredients. I wouldn’t buy this again if it doesn’t regains it’s previous quality because I felt like I was eating peanuts mix.
Thanks

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationBelconnen
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Bella
BellaSydney, NSW
  • 26 reviews
  • 28 likes

Unclean bakery jam doughnuts with hair

published

Purchased mini jam doughnuts from Coles bakery at Casula Mall 2170. Upon consuming found long dark human hairs kneaded into dough. Obviously no work health and safety or caps worn by staff during food preparation or handling. Disgusting as I emailef the store but have not received an apology or assurance they will improve oh+s standards (I had proof of purchase).

Value for Money
1/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
debbie gordon
debbie gordonRichmond-Tweed, NSW
  • 3 reviews
  • 2 likes

Tassal salmon TOXIC

published

Farmed salmon in Tasmania is destroying waterways & polluting oceans. Tassal brand should not be stocked in your supermarket. It is being fed chemical soya fishmeal from overseas & chicken& animal remains which even turns the flesh of salmon grey so they dye it pink. It is Toxic to people & should be stopped immediately. DO NOT EAT THIS Please read a new book buy Richard Flanagan called TOXIC that explains salmon farming industry in Tasmania. Please do the right thing for our environment it is big companies that can stop this. It should not be about money. How can you advertise yourselves as fresh food people!!!!

Value for Money
1/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo

Poor Customer Experience

published
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
matthew
matthewPerth, WA
  • 4 reviews
  • 1 like

Close to expired meats.

published
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationClarkson coles

Other Supermarkets

 
 

0.0
(1,234)
Mikael Wagner
Mikael WagnerGreater Melbourne (Metropolitan), VIC

Disappointed with the lack of Good Marketing, Concern or Customer Services

published
Value for Money
3/5
Product Quality
3/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationWilliamstown, VIC
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cairns mum
cairns mumFar North Queensland, QLD
  • 4 reviews
  • 6 likes

Coles Bakery Apple Crumble needs a new recipe

published
Value for Money
4/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationClifton Beach Queensland 4879
Claire L.
Claire L.
  • 5 reviews
  • 1 like

$10 compensation for $240 worth of damage!!

published
Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationBrighton Le Sands

Other Supermarkets

 
 

0.0
(1,234)
Jason R.
Jason R.Sydney, NSW
  • 8 reviews
  • 1 like

Promotions that are not stocked

published

After almost a month of chasing up their Masterchef promotion to try and find stock I have now been told that they have some at head office but I don’t have enough points.

If you run out of stock please stop allowing us to accumulate points and run special bonus points for items we can never receive.

Have been in contact through messenger with automatic responses.

Value for Money
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationWinston Hills
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Unahppy
UnahppySydney, NSW
  • 8 reviews
  • 3 likes

Click, pay, wait, wait, wait and don't collect

published

On Tuesday 27 July 2021 I left work early to pick up an order - Click and Collect from Forestville Coles on behalf of my daughter who was in COVID Isolation. After a short wait I was given the order and returned home only to find half the order was missing. We were told to pop back and grab the outstanding items. 45 minutes later I got the items only to return home and find fruit was still missing. Tried the online complaints form without success. Realllly annoying.

Value for Money
3/5
Product Quality
3/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationForestville
Elisy
ElisySydney, NSW
  • 6 reviews
  • 6 likes

Scanners dont work

published

The scanners at coles dont work.
On check out when your rushing to get out of the store during covid the check out assistants dont allow you to use another scanner if your self checkout machine is playing up.
You have to scan each thing 3 times for it to pick/ weigh the weight.
You forget where you are with the scanning!
There are less check out people to assist your forced to self check out after a hard days work as it is then do their job scanning your stuff !!
No product is marked down will not use them again.
We dont have time to haggle around till you fix your scanners.

Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationRevesby
GSa
GSaSydney, NSW

Covid rules don't apply

published

During Sydney's covid lockdown (July 2021) there's been a rule that only 1 person per household may go out to do the shopping. Coles doesn't worry about this rule. So if you want to shop as a couple or as a family, this is the place to go. You don't even need to check in either.

Value for Money
3/5
Product Quality
3/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Store LocationChatswood Chase
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Questions & Answers

Elisy
Elisyasked
Coles Supermarkets

Why dont the scanners work coles revesby

2 answers
sammy
sammy

I was at Coles revesby yesterday And they were working fine when i was there

Elisy
Elisy

Informed coles too

George T
George Tasked
Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

2 answers
danny
danny

thats right no more returns been like that for a while

scottym1982apps
scottym1982apps

Research and know, its common sense during covid that they dont refund as much, blame filthy disgusting hoarding scum for this

Ash
Ashasked
Coles Supermarkets

Which coles brand icecream are vegetarian as well as alcohol free

1 answer
wingnut
wingnut

have a look at the container

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Get an answer from our members and Coles representatives

Coles Supermarkets

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