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Coles Supermarkets

Coles Supermarkets (page 2 of 10)

2.4 from 1,708 reviews · View Statistics
See the Best Supermarkets in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Coles

Reviews

  • Value for Money
    1.5 (326)
  • Product Quality
    1.7 (325)
  • Return Claim MadeYes (33) · No (339)
  • Customer Service
    1.8 (302)
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Nora M
Nora MSouth East Queensland, QLD
  • 3 reviews
  • 3 likes

Coles Ipswich Bakery need training in hygiene.

published

Coles Ipswich handles bread without gloves Same person stacked shelves didn’t wash before moving to bakery to handle our bread

Customer Service
1/5
Incentivised Review No
Mvaug10
Mvaug10Brisbane
  • 13 reviews
  • 5 likes

MasterChef Cookware …. Or Cook where???

published
Value for Money
1/5
Product Quality
1/5

Other Supermarkets

 
 

0.0
(1,234)
jack a.
jack a.Sydney Surrounds, NSW

disgusting

published

sorbent toilet paper 16 pack in this weeks catalogue for $6.75 then you said we are sorry these will be not available at the special due to product not available well that's a complete joke as we bought 2 packets at 6am when the special started our store had plenty of stock and they have had plenty of stock all week. I think u jacked up the price because of covid-19 just for profit How disgusting

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Jacob
JacobSydney, NSW

free delivery promised on the website for more than $100.00 but charging $6.00 for delivery!!

published

I ordered an online purchase on 11.07.2021!! After selecting items for half an hour for more than $120.00 they promise to deliver without any transportation charge!! Finally, they are asking to pay $ 6.00 for the delivery charge!! It is not at all acceptable!! I cancelled the order immediately!! They promise something but deliver another thing!! what is this?? I am disappointed with coles!!

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
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Jarrod
Jarrod
  • 2 reviews

Supply vs Demand

published

For a major supermarket chain you DO NOT know how to keep your shelves stocked, don’t give me its to hard, you employee huge amounts of people. Not walking 10 min to not get my items

Value for Money
1/5
Product Quality
4/5
Margie C.
Margie C.Sydney, NSW

Master Chef points rip off

published

Didn’t get MasterChef bonus points; flybuys directed me to store, Marrickville Store advised nothing they could do. A rip off! Hours wasted for nothing!

Customer Service
1/5
Incentivised Review No
Vinh
VinhGreater Melbourne (Inner), VIC
  • 3 reviews

Flybuys promotions - Master Chet cookware SCAM - Coles Vermont South/Coles in general

published

The promotion is a SCAM. Time and time again, past similar promotions were all scams. After luring customers into collecting points, Coles is unable to fulfill the promise. I cannot redeem as "sorry, we have ran out of stock". I will not fall for this scam again. Shopping at Aldi next door will save you at least 10% to 15%

Value for Money
1/5
Product Quality
2/5

Master chef cookwear

published

Still 10 days to go for promotion to end and they have no stock available , what a joke totally scam to get customers to spend thousands and can’t have full stock to provide. Never coming back again switching to Aldi now . I have 100 credits and all in vain now. Why at the first place you guys stated the campaign if you can’t have enough stock.

Incentivised Review No
Return Claim MadeNo

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(1,234)
Ron
RonMetropolitan Adelaide, SA
  • 11 reviews
  • 13 likes

WHAT A PROMOTIONAL SCAM

published
Value for Money
1/5
Customer Service
1/5
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leoniemay
leoniemayNorth Queensland, QLD
  • 4 reviews
  • 4 likes

Master Chef

published

awful outcome on the Master Chef Cook wear, 8 days left on this promotion and no cook wear only to be told there was none left and no more would be coming. I attempted to contact Coles via email, text msg, messenger and numerous phone numbers received not one reply from them, one would think customer service does not exist. Not good enough Coles...you should have stayed with kids tiny shop, your dealing with adults in cook wear

Value for Money
1/5
Product Quality
1/5
Larisa M.
Larisa M.Greater Melbourne (Inner), VIC

Shocking for their fake failed flybuy bonus on MasterChef Cookware, ending products on saved credits before final date!

published
Value for Money
1/5
Product Quality
1/5

Other Supermarkets

 
 

0.0
(1,234)
Kelly
Kelly
  • 9 reviews
  • 5 likes

Never again!

published
Value for Money
3/5
Product Quality
3/5
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George G
George G
  • 3 reviews
  • 1 like

No more promotional items - all stores have run out with 9 days still to go

published

All the stores in the South of Sydney have run out of the MasterChef Pots and Pans promotion and there are still 9 days to go until the next of the program. All stores I contacted said they were told by HQ they would not be getting any more supply . Spent thousands to collect the credits over the past few months , to be told , sorry no supply . What a joke !

Value for Money
1/5
Product Quality
3/5
Rachel G.
Rachel G.Sydney Surrounds, NSW
  • 2 reviews
  • 2 likes

Not happy

published

Just found out that coles will no longer sell plastic cutlery. I am so angry about this as I use it all the time and now I am left with having to pay twice as much for ridiculous wooden cutlery that is rubbish. They say they want to help the environment, but I think its a bit late for that. Thanks so much for inconveniencing people once again!!

Incentivised Review No
Return Claim MadeNo
Lil
LilGreater Melbourne (Inner), VIC

Coles brand Malted Milk.

published

The drink is grainy and get stuck in the mouth. The product should be removed from sale to the customers.

Value for Money
1/5
Product Quality
1/5
Annemarie
AnnemarieCentral Queensland, QLD
  • 3 reviews
  • 2 likes

Checkout Error

published

Told checkout #4 operator at coles ruralview Qld 150pm on 2nd July 2021, that I had a bag of the $2.50p/kilo mandarins. He charged me $2.90p/k. Did not realize til home..... Pain.... Gotta return to store if I want THEIR error corrected. Cannot trust these people to do a job properly even after they have been informed ...
This coles shop also a high Covid infection risk as no one, customers or staff are social distancing & no one seems to care......

Incentivised Review No
Store LocationRural view Qld
Jeff
JeffSydney, NSW

Coles Merrylands

published

Such a terrible experience today (26/06/21) where I felt humiliated by the employee named LANA who was taking care of the self check-out area at Merrylands Coles.
She was extremely rude and arrogant.
I’ve been a loyalty customer of Coles Merrylands. Okay I understand people might have personel/family problems sometimes but it was different this time. Shouldn’t laugh after telling the story to other employee who works at the next cashier. Management shouldn’t let these type people to join Coles. Unless shouldn’t give missions those inexperienced employees at the front stage. They can work at the back/depot and can be rude to pallets or pallet-jack.

Value for Money
4/5
Product Quality
4/5
Momma Bear
Momma BearCurtin 2605, ACT
  • 5 reviews
  • 2 likes

Brioche doesn’t taste like brioche…..

published

Brioche is a bread of French origin and whose high egg and butter content gives it a rich and tender crumb. Chef Joël Robuchon described it as "light and slightly puffy, more or less fine, according to the proportion of butter and eggs." -Wikipedia
But Coles brioche doesn’t taste like at all. They’re just like ordinary bread, to say the least. I hope Coles make the necessary adjustments to really make their brioche taste like real brioche.

Value for Money
1/5
Product Quality
1/5
Tenant H.
Tenant H.
  • 4 reviews
  • 1 like

Horrendous racist period!!!

published

This experience is based on my ten years of applying for work at coles. Over the course of 10 years I have applied for jobs various back to back jobs at comes. And they never selected me not even for an interview.
I know Australia is racist and I still chose to live here. But in 10 years nothing has actually changed infact it’s much worse. They never selected me because of ethnicity. In Adelaide particularly I never got a job at coles neither at the counter nor at the other department even though I have qualifications.
Coles all in all shame on you.

Value for Money
1/5
Product Quality
1/5
fair value
fair value
  • 42 reviews
  • 34 likes

Rip people off with cheap packaging that ends up in landfill and they discriminate against the disabled

published

They sell cheap milk in leaking containers and when I tried to return it by showing the receipt and a picture of the milk bottle that leaked everywhere so I threw it out, the store refused and 'Coles Customer Care' took a week to respond and said cannot help without the barcode.

Who keeps the barcode. I even had the receipt. Good thing this is a breach of Australian Consumer Law by Coles. It's only about $3 to me but the point is Coles can just make bad products and sell millions of bottles knowing most will give up when genuine refund attempts are made.

Shame on you Coles!

Incentivised Review No
solon m.
solon m.
  • 4 reviews
  • 1 like

Masterchef cookware

published
Customer Service
1/5
Incentivised Review No
Davies Bryant
Davies BryantGreater Melbourne (Inner), VIC

Who sells bread like this

published

The bread i have gotten has these holes punctured on certain pieces on the loaf. i hope they don't treat all products like this!

Incentivised Review No
Jenna
Jennamelbourne
  • 41 reviews
  • 31 likes

Sliced Ham

published

Why is sliced ham from Coles slimy after 1 day?

Will not be purchasing ham from Coles again as this is a continual problem experienced over the past 12 months.

Value for Money
1/5
Product Quality
1/5
Diane M
Diane M
  • 2 reviews
  • 1 like

No exchange or refund for loyalty program Goods

published

Leanne at Charlestown offered no solution neither did coles customer care.
Too big to care if you ask me.
So, I’ll shop at Woolworths moving forward and prefer them and their loyalty program to Coles.

Value for Money
1/5
Product Quality
1/5
Melissa
MelissaSydney, NSW
  • 3 reviews
  • 1 like

Parmesan cheese meal

published

Looked good in package but when cooked the 2 pack only had it on 1 piece and the chicken was so thin u could not taste it. All u had was cheese and sauce

Value for Money
1/5
Product Quality
1/5
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