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Coles Supermarkets

Coles Supermarkets

2.4 from 1,592 reviews · View Statistics

Reviews

  • Value for Money
    2.3 (42)
  • Product Quality
    2.6 (43)
  • Return Claim MadeYes (1) · No (49)
  • Customer Service
    2.7 (37)
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Ivan

IvanSydney, NSW

  • 6 reviews
  • 2 likes

Rude Staff

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationStanhope Gardens NSW 2768
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Gary

GaryGeelong

  • 7 reviews
  • 5 likes

Self checkout issue

published

I'm beginning to have doubts as to the accuracy of the self checkouts at Coles supermarkets. Recently while using the system i noticed an additional $100 had been added to the total. I wonder how many times smaller amounts are inadvertently added and go unnoticed by shoppers.

Incentivised ReviewNo
Return Claim MadeNo
Susanna

SusannaPerth, WA

Very Runny Rissotto

published

Unfortunately, Coles has skimped on the main two ingredients; Rice & Pumpkin!
Considering that rice is a cheap “filler” food to buy and Pumpkin is relatively inexpensive also, it is a pity they couldn’t have been a bit more generous with the quantities of these two staple ingredients that they are using in their risotto recipe (especially the rice).
Very runny, almost like a thick soup consistently, which is a shame, as the flavour is quite nice. But it is not filling and nothing like risotto. It does not improve with letting it sit for a couple of minutes after heating.
I will not be buying this again.

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store LocationColes, Bassendean WA
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Cindy

Cindy

  • 2 reviews

Fruit

published

Stoned fruit from my coles shop always turns bad from inside out within 2 days of purchase I am continually disappointed with fruit from coles and will be buying elsewhere because I am not happy having to throw fruit out not to mention the waste of money.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationLangwarrin Vic
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Nicole

NicoleQueensland

  • 6 reviews
  • 1 like

Rainbow cake disappointment

published

We usually buy rainbow cake for the icing, so smooth,silky and creamy. This time frosting is very sugary and more like the one that comes with bake it yourself package. Full priced, but changed recipe. Never buying it again. Coomera Westfield store.

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCoomera Westfield
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Ultimate Apple Pie chips

published

I acquired a bag in a Xmas hamper and I was sceptical but curious. Opened the bag for my kids and tried 3 chips. Lo and behold I didn't detect any hint of apple pie whatsoever. They tasted like chips! Moral of the story. Don't be fooled by marketing propaganda. Chips are chips. End of.

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Sceptic

ScepticSouth East Queensland, QLD

Mobile coverage.

published

Why is it that everytime i am in coles my mobile coverage disappears. The only time time I can get coverage is when I walk out of the store. Is coles purposely blocking our mobile data to force us to sign up to their wifi?

Incentivised ReviewNo
Return Claim MadeNo
SYD

SYDSydney, NSW

  • 24 reviews
  • 18 likes

iPhone 7 Deal

published
Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Store LocationBondi Junction
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bbwgus

bbwgusGreater Melbourne (Metropolitan), VIC

  • 8 reviews
  • 2 likes

There is a reason they call sliced bread the best invention

published

I have had many of these experiences with their $6.00 sourdough baked bread. It is rarely sliced all the way through. small problem yes, and usually I can break the slices apart with my fingers through the packet. Today I had to remove the loaf, get a bread knife and slice my way through ¾ of the pack, top and bottom. Not good enough Coles.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store LocationGlenroy
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Dukkkman

DukkkmanPeel, WA

  • 17 reviews
  • 15 likes

e mail catalogue dreadful

published

Every time I get the e mail catalogue from coles I have to change my state and postcode .
Then I have to try to get rid of the ...shop half price or fresh food specials,,,Every week..YOU DONT SEND ME CATALOGUE FOR MY STATE...incompetent...Ive had enough

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationon line
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No refund till now

published

So I buy an item on quicksale and they charge me full price. I only notice it when I am taking out the groceries at home and did a total cost count. Go and try to get it refunded. The staff says they can't refund directly and what they will do is give a refund of full price and then charge the quick sale item again. That refund hasn't shown up for hours and I got charged for the quicksale item again. WTH...when do I get my money back!!! They could have been decent people and not charged it again as I had to go through all the hassle but no...now I am out of even more money and don't know if I will even get that money from them. It doesn't even show any thing pending.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationColes Braybrook
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Paula

PaulaPeel, WA

Quality of product very poor

published

I purchased Coles kitchen Beef Massam + Rice ready meal. Meat was of very poor quality, lots of fat and grissel bits in it. Very disappointed, won't be buying it again.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationErskine W.A
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Vicki

Vicki

  • 2 reviews

Can't find a lot of products

published

I generally shop at Coles Mowbray tasmania but am finding a lot of shelves are missing items I used to buy from there and their shelves over last few weeks have lots of empty spaces,noticed this in their other stores at jimmies and Wellington st, been going on for weeks,getting to the point I may switch to Woolworths or IGA unfortunately.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Casey

Casey

  • 7 reviews
  • 12 likes

Telephone....... Hello

published

You have millions for ads on TV but no one to answer the phone
at your Warringah mall location.
Busy is probably the excuse you'll use but not a reasonable one.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Shepard's Pie

published

Please add flavour, no herbs or spices very bland and needs work
Please add herbs, spices, cheese, garlic and add to very dry dinner
Sorry you don't review because it is short and no positive!

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationrunaway bay
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FocusFan

FocusFanSydney, NSW

  • 21 reviews
  • 14 likes

Poor COVID19 follow on

published

I have visited Coles North Rocks twice in the last 2 weeks and on both visits there was no hand sanitizer left in the pump pack near the trolleys. Both times I had to alert staff to the issue and on the first occassion it was quickly replaced however the second time around, a young male standing at the entrance not doing too much seemed put out when I let him know the hand sanitizer was empty. He left and never returned to replace the empty one. Coles North Rocks Management please remind/encourage your staff to do the right thing by your customers and make sure the hand sanitizer is available or bring back the wipes you used to supply.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNorth Rocks
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Gerald Otten

Gerald OttenGreater Melbourne (Metropolitan), VIC

Buy Australian

published

I went to buy a simple pastry from Coles today. To my horror, I had a close look at the packaging and saw that a chocolate covered donut was made in France. I checked other types of pastries and the were also made in France, Portugal Peru. What is going on where these major supermarket chains can’t support local manufacture. Not only that, I thought they were fresh, not frozen and put into a container to get here.
Shameful behaviour Coles

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationKnox
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LAK

LAKSouth East Queensland, QLD

  • 3 reviews
  • 3 likes

Coles Food Brand has become C Grade,

published
Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCoorparoo, Brisbane Qld
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Joanne Fletcher

Joanne FletcherWide Bay-Burnett, QLD

Covid 19 social distancing

published
Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMaryborough Queensland
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Charlie D.

Charlie D.South East Queensland, QLD

  • 7 reviews
  • 3 likes

Not all Coles customers are treated equally

published
Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationColes New Farm
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Questions & Answers

George T

George Tasked

Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

1 answer
danny
danny

thats right no more returns been like that for a while

Ash

Ashasked

Coles Supermarkets

Which coles brand icecream are vegetarian as well as alcohol free

1 answer
wingnut
wingnut

have a look at the container

Chong

Chongasked

Coles Supermarkets

The products for Hong Long Dim Sum Kitchen has never been replenished after 10am during the promotion period. Should not share this in the catalogue since it is always out of stock.

No answers

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