1 photo
Coles Supermarkets

Coles Supermarkets

2.4 from 1,744 reviews · View Statistics
See the Best Supermarkets in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Coles

Reviews

  • Value for Money
    2.1 (46)
  • Product Quality
    2.4 (47)
  • Return Claim MadeYes · No (58)
  • Customer Service
    2.7 (41)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
James
JamesSouth East Queensland, QLD
  • 7 reviews
  • 2 likes

Going Cashless and Blind people don't have a chance

published

Coles at Woolloongabba now have 3 cash self service checkouts, today, 2 not working (massive lineup) while the credit self serve checkouts are almost empty. what is a visually challenged person to do with over $100 of groceries and no where to organize them. The room they provide at these cash checkouts is only big enough for a few items. NOT HAPPY Placed everything back on the shelves and I'm only shopping at Woolworths now. I've shopping at Coles for at least the last 20 years and I spend between $160 -$260 per week they obviously don't know whats good for them.

Value for Money
3/5
Product Quality
5/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Store LocationColes Woolloongabba
MHx
MHxMelbourne
  • 7 reviews
  • 3 likes

Done with click and collect

published

Have ordered from coles online multiple times normally pretty good but today when I collected my groceries I had a lot of fresh produce such as ricotta/ tomatoes/ turkey/ vegetables as I started unpacking my tomatoes I noticed they were moldy so disappointed $5 with of tomatoes already in the bin I had some turkey sandwiches today eating nothing prior it’s made me super sick with what I suspect food poisoning this is disgusting as I am paying for groceries I expect quality produce not moldy food and off meat I will not be ordering from Coles again!

Value for Money
1/5
Product Quality
1/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationBacchus marsh

Other Supermarkets

 
 

0.0
(1,234)
Ana
AnaPerth
  • 36 reviews
  • 14 likes

Great products and prices rude staff

published

I go to Coles often to buy the best and first quality products that they offer, especially at Inaloo,Perth WA, I consider myself a valuable customer and a cheerful and happy person just to be treated rudely by the only person ALWAYS in the self- service area, a short asian mid-age lady who treats you with utterly disrespect and assumes people are stealing, does not offer any help and rudely snatches products from you to make the checkout process more efficient and fast (??)
Appalled by the lack of friendliness wouldn't take ny business elsewhere but definitely avoid the self-service area from now on.

Value for Money
3/5
Product Quality
5/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationInaloo, Perth WA
marylee
maryleecanberra
  • 6 reviews

Coles Tasmanian salmon portions skin on

published

The reason why we buy 'skin on' is to consume a crispy skin salmon fillet but not when all the scales are left for customers to remove from each salmon fillet!. Who would like to eat scales on the fish skin & feathers left to pluck out off your chicken skin? The markets never sell it this way. Terrible lazy way of producing salmon fillets to consumers!

Value for Money
2/5
Product Quality
1/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Supermarkets

Find out how Coles Supermarkets compares to other Supermarkets

Know better, choose better.

Compare all
Chalkyone
ChalkyoneSydney
  • 7 reviews

Coles Thin Grocery Bags & Closed Express Service

published
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationKirrawee Coles
Margarita
MargaritaSydney, NSW
  • 17 reviews
  • 12 likes

They would do better. May be I should become Coles manager

published
Value for Money
1/5
Product Quality
1/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRose Bay, NSW
Bumper
BumperMelbourne
  • 10 reviews
  • 11 likes

Sinew galore.

published

My wife cooked us lamb loin chops. They should advertise them as lamb sinew cc hop and not lamb loin chops. Out of three chops, I thrown out the equivelant of one and a half chops, and I am being kind with the portion thrown out. Coles to me is engaging in false advertising when they advertise their meats. I told my wife to dump Coles completely because this is not the first time she bought meat from Coles and it was the same full of sinew chops. I would say the chops are not fit to feed to a dog no matter for human consumption.

Value for Money
2/5
Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Popou
PopouSydney Surrounds, NSW

Knife disappointment

published

Have knife points but the smaller knives unavailable for weeks. Promotion still ongoing. Rang everywhere but disappointed, only large knives.

Incentivised Review No
Return Claim MadeNo

Other Supermarkets

 
 

0.0
(1,234)
Ivan
IvanSydney, NSW
  • 8 reviews
  • 5 likes

Rude Staff

published
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationStanhope Gardens NSW 2768
Supermarkets

Find out how Coles Supermarkets compares to other Supermarkets

Know better, choose better.

Compare all
Gary
GaryGeelong
  • 8 reviews
  • 5 likes

Self checkout issue

published

I'm beginning to have doubts as to the accuracy of the self checkouts at Coles supermarkets. Recently while using the system i noticed an additional $100 had been added to the total. I wonder how many times smaller amounts are inadvertently added and go unnoticed by shoppers.

Incentivised Review No
Return Claim MadeNo
Susanna
SusannaPerth, WA

Very Runny Rissotto

published

Unfortunately, Coles has skimped on the main two ingredients; Rice & Pumpkin!
Considering that rice is a cheap “filler” food to buy and Pumpkin is relatively inexpensive also, it is a pity they couldn’t have been a bit more generous with the quantities of these two staple ingredients that they are using in their risotto recipe (especially the rice).
Very runny, almost like a thick soup consistently, which is a shame, as the flavour is quite nice. But it is not filling and nothing like risotto. It does not improve with letting it sit for a couple of minutes after heating.
I will not be buying this again.

Value for Money
2/5
Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationColes, Bassendean WA

Other Supermarkets

 
 

0.0
(1,234)
Cindy
Cindy
  • 2 reviews

Fruit

published

Stoned fruit from my coles shop always turns bad from inside out within 2 days of purchase I am continually disappointed with fruit from coles and will be buying elsewhere because I am not happy having to throw fruit out not to mention the waste of money.

Value for Money
1/5
Product Quality
1/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationLangwarrin Vic
Supermarkets

Find out how Coles Supermarkets compares to other Supermarkets

Know better, choose better.

Compare all
Nicole
NicoleQueensland
  • 9 reviews
  • 3 likes

Rainbow cake disappointment

published

We usually buy rainbow cake for the icing, so smooth,silky and creamy. This time frosting is very sugary and more like the one that comes with bake it yourself package. Full priced, but changed recipe. Never buying it again. Coomera Westfield store.

Value for Money
1/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationCoomera Westfield

Ultimate Apple Pie chips

published

I acquired a bag in a Xmas hamper and I was sceptical but curious. Opened the bag for my kids and tried 3 chips. Lo and behold I didn't detect any hint of apple pie whatsoever. They tasted like chips! Moral of the story. Don't be fooled by marketing propaganda. Chips are chips. End of.

Value for Money
1/5
Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Sceptic
ScepticSouth East Queensland, QLD

Mobile coverage.

published

Why is it that everytime i am in coles my mobile coverage disappears. The only time time I can get coverage is when I walk out of the store. Is coles purposely blocking our mobile data to force us to sign up to their wifi?

Incentivised Review No
Return Claim MadeNo
Page 1 of 3
See all Coles reviews

Questions & Answers

alan b S.
alan b S.asked
Coles Supermarkets

coles mareeba why are there shelves always empty..they are putting signs up dew to rail an covit problems ? Yet coles in cairns shelves full?

1 answer
Lee O.
Lee O.

I checked and it looks like Mareeba is closing.
Dew=water droplets?!

Elisy
Elisyasked
Coles Supermarkets

Why dont the scanners work coles revesby

2 answers
sammy
sammy

I was at Coles revesby yesterday And they were working fine when i was there

Elisy
Elisy

Informed coles too

George T
George Tasked
Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

2 answers
danny
danny

thats right no more returns been like that for a while

scottym1982apps
scottym1982apps

Research and know, its common sense during covid that they dont refund as much, blame filthy disgusting hoarding scum for this

See all Coles Supermarkets questions

Get an answer from our members and Coles representatives

Coles Supermarkets

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.