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Coles Supermarkets

Coles Supermarkets

2.4 from 1,612 reviews · View Statistics

Reviews

  • Value for Money
    2.4 (72)
  • Product Quality
    2.6 (73)
  • Return Claim MadeYes (2) · No (80)
  • Customer Service
    2.9 (62)
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Bumper

BumperMelbourne

  • 8 reviews
  • 9 likes

Sinew galore.

published

My wife cooked us lamb loin chops. They should advertise them as lamb sinew cc hop and not lamb loin chops. Out of three chops, I thrown out the equivelant of one and a half chops, and I am being kind with the portion thrown out. Coles to me is engaging in false advertising when they advertise their meats. I told my wife to dump Coles completely because this is not the first time she bought meat from Coles and it was the same full of sinew chops. I would say the chops are not fit to feed to a dog no matter for human consumption.

Value for Money
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Agnes

Agnes Sydney, NSW

20 points for a free knife promotion.

published

I was disappointed as they run out of knives long before the promo finished. I went a few times and still no stock.

Incentivised ReviewNo
Return Claim MadeNo
Store LocationChatswood
Popou

PopouSydney Surrounds, NSW

Knife disappointment

published

Have knife points but the smaller knives unavailable for weeks. Promotion still ongoing. Rang everywhere but disappointed, only large knives.

Incentivised ReviewNo
Return Claim MadeNo
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Ivan

IvanSydney, NSW

  • 7 reviews
  • 3 likes

Rude Staff

published
Customer Service
Incentivised ReviewNo
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Gary

GaryGeelong

  • 7 reviews
  • 5 likes

Self checkout issue

published

I'm beginning to have doubts as to the accuracy of the self checkouts at Coles supermarkets. Recently while using the system i noticed an additional $100 had been added to the total. I wonder how many times smaller amounts are inadvertently added and go unnoticed by shoppers.

Incentivised ReviewNo
Return Claim MadeNo
Susanna

SusannaPerth, WA

Very Runny Rissotto

published

Unfortunately, Coles has skimped on the main two ingredients; Rice & Pumpkin!
Considering that rice is a cheap “filler” food to buy and Pumpkin is relatively inexpensive also, it is a pity they couldn’t have been a bit more generous with the quantities of these two staple ingredients that they are using in their risotto recipe (especially the rice).
Very runny, almost like a thick soup consistently, which is a shame, as the flavour is quite nice. But it is not filling and nothing like risotto. It does not improve with letting it sit for a couple of minutes after heating.
I will not be buying this again.

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Sar

SarPerth, WA

New checkout arrangement

published

Coles has recently changed layout of checkout, so all the groceries are pushed down and so you are frantically trying to put groceries in bag and it piles up, plus what happened to checkout people helping out groceries in bag

Customer Service
Incentivised ReviewNo
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Michael C

Michael CRichmond-Tweed, NSW

  • 2 reviews

Australian made

published

Of all the brands of Tuna on the shelves - NONE are AUSTRALIAN!! Why??? Please stock Safcol Tuna at Banora Central as other Coles supermarkets do.

Incentivised ReviewNo
The Mekon

The MekonSydney Surrounds, NSW

  • 2 reviews

It's why I shop at Woolworths

published
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Cindy

Cindy

  • 2 reviews

Fruit

published

Stoned fruit from my coles shop always turns bad from inside out within 2 days of purchase I am continually disappointed with fruit from coles and will be buying elsewhere because I am not happy having to throw fruit out not to mention the waste of money.

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Nicole

NicoleQueensland

  • 7 reviews
  • 2 likes

Rainbow cake disappointment

published

We usually buy rainbow cake for the icing, so smooth,silky and creamy. This time frosting is very sugary and more like the one that comes with bake it yourself package. Full priced, but changed recipe. Never buying it again. Coomera Westfield store.

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Ultimate Apple Pie chips

published

I acquired a bag in a Xmas hamper and I was sceptical but curious. Opened the bag for my kids and tried 3 chips. Lo and behold I didn't detect any hint of apple pie whatsoever. They tasted like chips! Moral of the story. Don't be fooled by marketing propaganda. Chips are chips. End of.

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Sceptic

ScepticSouth East Queensland, QLD

Mobile coverage.

published

Why is it that everytime i am in coles my mobile coverage disappears. The only time time I can get coverage is when I walk out of the store. Is coles purposely blocking our mobile data to force us to sign up to their wifi?

Incentivised ReviewNo
Return Claim MadeNo

Concerned long term customer

published
Value for Money
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Incorrect price when scanning

published

Have you ever scanned an item and the amount charged is less than the ticket price? I think not. Have you scanned an item on special and be charged the normal ticket price? Multiple times. This happens WAY too often for it to be a mistake. Coles are a bunch of frauds. The item should be given free if it scans at the incorrect price.

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SYD

SYDSydney, NSW

  • 24 reviews
  • 18 likes

iPhone 7 Deal

published
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Ian B.

Ian B.Sydney, NSW

Your / coles branded cat food

published

I recently purchased coles branded cat food, this product several varieties seemed good value till I gave it to the outdoor cats we have, they would not touch it, so I thought I will give it to the stray cats at the cemetary across the road,guess what, not even the stray cats would eat this food ,say no more,I think you need to take a look at this as my cats opinion counts,I've seen the strays eat garbage, but not your catfood, very disappointed

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bbwgus

bbwgusGreater Melbourne (Metropolitan), VIC

  • 8 reviews
  • 2 likes

There is a reason they call sliced bread the best invention

published

I have had many of these experiences with their $6.00 sourdough baked bread. It is rarely sliced all the way through. small problem yes, and usually I can break the slices apart with my fingers through the packet. Today I had to remove the loaf, get a bread knife and slice my way through ¾ of the pack, top and bottom. Not good enough Coles.

Product Quality
Incentivised ReviewNo
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Milly02

Milly02Hunter Region, NSW

  • 23 reviews
  • 8 likes

I am not impressed with Coles.

published

I find that my local Coles at Morisset is often without products I want. Last week it was Coles chocolate bavarian.They seem to have cancelled Liddells skim milk altogether. I find it better to shop at Woolworths where the products I want are always there and anyway Woolworths chocolate bavarian tastes richer.

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Dukkkman

DukkkmanPeel, WA

  • 17 reviews
  • 15 likes

e mail catalogue dreadful

published

Every time I get the e mail catalogue from coles I have to change my state and postcode .
Then I have to try to get rid of the ...shop half price or fresh food specials,,,Every week..YOU DONT SEND ME CATALOGUE FOR MY STATE...incompetent...Ive had enough

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Questions & Answers

George T

George Tasked

Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

2 answers
danny
danny

thats right no more returns been like that for a while

scottym1982apps
scottym1982apps

Research and know, its common sense during covid that they dont refund as much, blame filthy disgusting hoarding scum for this

Ash

Ashasked

Coles Supermarkets

Which coles brand icecream are vegetarian as well as alcohol free

1 answer
wingnut
wingnut

have a look at the container

Chong

Chongasked

Coles Supermarkets

The products for Hong Long Dim Sum Kitchen has never been replenished after 10am during the promotion period. Should not share this in the catalogue since it is always out of stock.

No answers

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