Reviewer Photos & Videos
Bought Cole's Frozen Brussels Sprouts however they were worse than seconds, some were brown, some black leaves or pest affected I did not .. well as yet have the problem with Woolworth's, however I suspect maybe the same supplier. I will return for refund on Monday.
Ok sometimes, bad other times
Coles sometimes had good discounts compared to Woolies. However last time I bought some "fresh" snapper there and it turned out not that fresh, so I would never buy seafood from Coles again.
No conventional oven instructions
My local Coles super recently added 2 types VEGAN curries with COLES brand name, but ...
Cooking instructions on packets are only for microwaves, nothing for conventional ovens.
And too many vegetarians do not like microwaves.
So anyone who uses normal ovens does not know how to cook.
Who has the experience that microwave cooking kills too many products, eg. anything with a pastry content?
Average choice for International products
One of the best in Australia. Average range of products. No doubt you get good Australian fresh products. Decent staff. Average selection for International products unlike WALMART, ASDA & ALDI, you have so many choice for International products. That is something which COLES should look into since Australia is becoming a very multi cultural society.
Rude staff member at Coles Jimboomba
I have always preferred Coles than any other for groceries. But yesterday was different. Went into coles at 6 pm , buy groceries and asked for cashout $300. Instead of just saying that they dont have enough cash, the lady on the counter was very rude and told me that this is coles and its not a bank.
And then she started looking at other team member who was on my back as if i am trying to rob them.
I guess she needs retraining in customer service.
Great customer services at times, very friendly. The only thing is the bag rack needs to be put higher so the workers don’t have to bend and hurt their back.
The change in coles marmalade jam.
i recently descoved that my favourate jam was no more. it had been relplaced by a smaller ,thinner, way less fruit content,way to sweet now.
Self Serve Checkouts Need Modification
To use own bag, you put it on the tray, immediately you need authorisation. The tray is so small that it is still set up for single plastic bag only. Need more space and more flat surface to put your own bag. I needed to wait twice for assistant to authorise, too many people needed assistance. Needs to be fixed.
Review of coles chicken Singapore noodles
It needed chillie it was too bland. Everything else was good but with chillies it would be much more tasty.
Coles churchill centre
Very busy at this shopping centre. Staff always look pressured and stressed.
Trolleys available at the front. I often feel stressed shopping here.
Lack of flexibility with quick-sale products + slow service at checkouts
I went in to buy some organic bread and it was the last day before it's use-by date. I asked if I could buy the bread for half price (ideally for even less than that), they declined to sell out for that and said they return it to the company to get a full refund. Despite all of their PR about cutting back on food waste, not to mention the ABC's 'War on Waste' doco last year putting Coles and Woolies in the spotlight about food waste, I'm still dealing with this unethical behaviour.
They seriously need to hurry up at checkouts. I'll give cred...it to this middle-aged slender and petite Asian woman (I don't know her name, hence, my description) who is actually quite productive at the checkouts, but then again, there's self-service. I would have rated them 2 stars, but to be fair, they offer rainchecks for products that are out of stock, hence the extra (3 stars)
I am finding your fresh meat is full of water I bought leg of lamb end when it was cooked I only had half the meat the rest was all water in the pan I have noticed this a lot lately and have gone back to the local butcher I don’t like cryavac meat as it doesn’t taste very nice thank you
New but definitely not improved lamb shanks
Normally we love the slow cooked lamb shanks but today I purchased your new and improved slow cooked lamb shanks. I bought a couple of packets and had one of older packets, upon opening them you could see the new packets compared to the old ones had more fat worst part of it though when cooked the new ones were very sour not nice at all. Normally I would recommend the shanks as quick easy and tasty but I definitely wouldn't be recommending these new ones. I only hope you go back to the old recipe otherwise I won't be buying them ever again
Nothing like their recipe on MKR
I purchased Nic and Josh's Italian chocolate hazelnut gelato. Nothing like it was presented on the show. Couldn't believe it contained gluten (wheat). Obviously used as a filler. Real ice cream doesn't need fillers and as a coeliac sufferer, not impressed. Also after being opened and put back in the freezer, it became quite icy. Overpriced for a product that didn't deliver on its promise.
Coles bread has become disappointing
We used to love Coles fruit loaf and the Sourdough Vienna. In the last few months they both taste different and the dough seems uncooked inside. I have been told by staff members that they changed their recipes and that they get frozen dough in their stores.
I went to Coles Elizabeth S.A. to purchase Hot X Buns from their bakery section to find a table full of FROZEN hot x buns $3.50 but no sign saying these products frozen then thawed so no good to take home to re freeze for Easter. :(
Hooked on Profits and not customers
As the price of living goes up, people are looking to cut costs any way they can. The introduction of Aldi was the best thing that s happened for consumers. Funny how Aldi can run at a good profit and yet Coles are whinging regardless of their higher than Aldi prices. Shame on Coles passing the cuts to suppliers. Too busy trying to appease their shareholders? The customer service is fantastic. I love the checkout people at Broadway. Some have been there from the opening. It has reasonable variety of products but discontinue regularly.
Increase of prices
I love shopping at coles due to the flybuys rewards. But have to say that since january 2018 there are a big increase of prices and not much special. Coles water (24×600 ml ) went up by 2$ , meat is way over pricing and i realised lately that the weigh actually included the packaging (lamb and steak) what shouldn t be. Some stores have a good customer service and some not.
Need more staff work at the checkout
Good place for shop but very disappointed at the checkout. Coles have 6 check out but at the busy hours just one person at the checkout and have to wait about 10 minutes at the checkout.
Expensive very ridiculous meat prices
Coles kwinana was great the first three weeks it was open now it's 17 dollars for 8 chicken tenders you can buy at aldi for 8 dollars it's organic and you get 11 the fees for the same price and it's local Coles eastern states NIT good enough Coles
Questions & Answers
My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.
Which coles brand icecream are vegetarian as well as alcohol free
The products for Hong Long Dim Sum Kitchen has never been replenished after 10am during the promotion period. Should not share this in the catalogue since it is always out of stock.
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