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Coles Supermarkets

Coles Supermarkets

2.4 from 1,592 reviews · View Statistics

Reviews

  • Value for Money
    4.1 (38)
  • Product Quality
    4.3 (40)
  • Return Claim MadeYes (0) · No (42)
  • Customer Service
    4.3 (39)
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Reviewer Photos & Videos

Heather M.

Heather M.

  • 2 reviews

New McCrae Coles is great

published

The new fit out of Coles in McCrae is great, much more selection of fresh products & a fresh new look too.
Great selection of fruits, Vegetables, salads, nuts & cheeses. Bigger organic range too.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationMcCrae
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The reviewer stated that an incentive was offered for this review

TUMER

TUMERIllawarra, NSW

  • 2 reviews

Better

published

There are specials which is better than major competitor Woolworths.
Customer service improving and also I like coles app which is easy to use and its menu has much more functions.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationWollongong
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The reviewer stated that an incentive was offered for this review

Oliver F

Oliver FPerth, WA

  • 10 reviews
  • 2 likes

Great supermarkets near me

published

My local store looks inviting and very neat. The checkout staff are always very polite and happy to help. I wish the app was better and able to shop online from the app.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Katie Teh

Katie TehSydney, NSW

  • 2 reviews

Happy customer

published

Overall quite happy. I shop at coles Lane cove from time to time and noticed the staff there aren't policing social distancing rules, for the customers.
Hope it will change once it's moved to the new plaza.

Incentivised ReviewNo
Sammy

SammySouth East Queensland, QLD

  • 5 reviews
  • 1 like

Clean, wide aisles, great range, fresh inviting produce

published

I love Coles more than any other supermarket. Baskets are always clean. The store is always inviting and clean, a fabulous and fresh range of produce. Great range of products. Slowly seeing more sales come back on regular food items, rather than on junk food.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationPeregian Beach
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The reviewer stated that an incentive was offered for this review

Seaweed rice crackers coles brand

published

Hi, your amount of soy sauce on the seaweed rice crackers is uneven. Some have a good amount but majority don't have any and are tasteless.Please increase soy sauce distribution on all crackers.

Incentivised ReviewNo
John S

John SSydney, NSW

  • 6 reviews

Good Bakery products at good prices

published

Coles 4 pack of individual serves of Turkish Rolls are perfect for sandwiches and extra tasty in sandwich press with cheese and ham - fantastic flavour and only $2.70 a pack. Also, the fresh-baked Portuguese tarts in 2 packs at $3 are perfect with a coffee!

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationForestville, Sydney
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Hannah

HannahHunter Region, NSW

  • 2 reviews

Coles

published

Coles supermarkets are amazing especially through these struggles with corona. There workers are constantly working on helping us through this time. The other day I went in and there was a line. While waiting in this line I noticed that they are putting themselves at risk in order to help us.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationKotara Adamstown 2289
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Clare

ClareNicholls 2913, ACT

  • 7 reviews

Bottled water

published

Not Coles fault but they need to be aware.
Drinking from bottled water from pack.
A couple of weeks ago and a pink rubbery substance went in my mouth. Bought from Gungahlin ACT
Newspaper article today 6/5/2020 printed about a customer experiencing the same thing.

Check before drinking

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store LocationGungahlin
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So. C

So. CSouth East Queensland, QLD

  • 2 reviews

Scotch fillet steak

published

Usually buy our meat from woolworths. The last two weeks we have tried your scotch fillet steaks. Nice marbling and so tender. Woolworths will need to lift their game!! .impressed. Will certainly come back.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store LocationColes Westfield Helensvale Qld
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Patricia Quinton

Patricia QuintonSydney Surrounds, NSW

  • 4 reviews
  • 1 like

Sausages??!!!

published

I’ve noticed that packs of plain sausages are so very salty ,
so much so they are almost
In eatable.
I shop at coles umina.
My sister shops at coles Ballina & has experienced the same extra salty sausages.
Kind regards
Patricia Quinton

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationUmina NSW
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1 comment
Patricia Quinton
Patricia Quinton

(Spellcheck!)Inedible

sophie

sophieSouth East Queensland, QLD

awesome

published

I can always find what I need at coles and at a low price too! the people that work there are always eager to help, plus they have brought out new hygienic practices! would recommend coles to anyone.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationpalm beach, gold coast, queensland
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Lis

Lis

  • 10 reviews
  • 21 likes

Don’t be rude

published

Well I went to Coles in Chirnside Park one early morning when this coronavirus was on and this was before when you had to pack your own bags i was in the express lane finished my payment and was waiting for this older lady to pack my bags and i said to her well aren’t you going to pack the bag she said oh for goodness sake there’s a crisis on and your worried about your bag being packed i said that’s terrible that’s your job you’re supposed to pack the bag and with that i walked away saying and don’t be so rude

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationColes Chirnside Park Victoria
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Sandy

SandyVictoria

  • 2 reviews

Local and Well Stocked

published

I'm a fan. So close and well stocked and they have everything I need. I understand that they take business away from some of the smaller local companies which is a shame and I definitely recommend everyone to support local businesses. I always get other items from my local grocer, butcher, health store, etc but for everyday convenience Coles do a great job

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Brendan

BrendanSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Dealing with corona virus

published

I think that coles has dealt with corona virus extremely well considering the pandemic. The staff treat you with respect regardless of being abused and treated horribly by customers all day. The stocks of products are back to "normal" due to the excellent managment.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationGatton, QLD
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NotHappyJan!

NotHappyJan!Melbourne

  • 5 reviews

Really good staff and service

published

I have been to this store many times as it is my local supermarket.

The staff have always been polite and helpful. Fresh food is good and overall well stocked store wide.

Occasionally there are some wait times at the ciggie counter and check out but that is the same at every supermarket, it's just a matter of picking your time if you can.

I'll keep coming back while it is this good.

P.S. Ordered online thru the main site and was disappointed. Free shipping for order over $100 so I ordered bigger than I normally (over $150 worth) to avoid the $8 delivery charge, lining up and haulage. They delivered about $80 dollars of the order and still charged for delivery. Won't do that again unless absolutely necessary.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationShowgrounds VIC
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L and L

L and L

  • 4 reviews

Great

published

Nice produce department, sometimes hard to find things, thumbs up for self-checkout, good customer service. Glad they are limiting toilet paper rolls to one per person now with the virus outbreak.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWestfield Belconnen
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Brod S.

Brod S.

  • 4 reviews

Customer service

published

During the corona virus they have helped people out with the toilet paper roll issue by placing a 1 person per roll restriction which was helpful to get some. They are friendly and helpful

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Sharon C

Sharon CSouth East Queensland, QLD

  • 4 reviews

Reserve road upper coomera

published

Love the staff here they all bend over backwards to assist. Always have a smile. Very clean shelves filling or filled except toilet papaws right now lol. Love this place changed from Woolworths

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationUpper Coomera reserve road
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Ruth W.

Ruth W.South East Queensland, QLD

  • 4 reviews
  • 2 likes

easy to navigate shop

published

online shopping is a little hard to navigate but good once u get the hang of it if u dont like physically doing main grocery shop especially with children in tow, good to go in if just getting a couple of things

Incentivised ReviewNo
Return Claim MadeNo
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Questions & Answers

George T

George Tasked

Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

1 answer
danny
danny

thats right no more returns been like that for a while

Ash

Ashasked

Coles Supermarkets

Which coles brand icecream are vegetarian as well as alcohol free

1 answer
wingnut
wingnut

have a look at the container

Chong

Chongasked

Coles Supermarkets

The products for Hong Long Dim Sum Kitchen has never been replenished after 10am during the promotion period. Should not share this in the catalogue since it is always out of stock.

No answers

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