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Coles Supermarkets

Coles Supermarkets

2.4 from 1,733 reviews · View Statistics
See the Best Supermarkets in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Coles

Reviews

  • Value for Money
    3.0 (86)
  • Product Quality
    3.3 (89)
  • Return Claim MadeYes · No (105)
  • Customer Service
    3.5 (82)
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James
JamesSouth East Queensland, QLD
  • 7 reviews
  • 1 like

Going Cashless and Blind people don't have a chance

published

Coles at Woolloongabba now have 3 cash self service checkouts, today, 2 not working (massive lineup) while the credit self serve checkouts are almost empty. what is a visually challenged person to do with over $100 of groceries and no where to organize them. The room they provide at these cash checkouts is only big enough for a few items. NOT HAPPY Placed everything back on the shelves and I'm only shopping at Woolworths now. I've shopping at Coles for at least the last 20 years and I spend between $160 -$260 per week they obviously don't know whats good for them.

Value for Money
3/5
Product Quality
5/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Store LocationColes Woolloongabba
Maryanne V.
Maryanne V.South East Queensland, QLD
  • 4 reviews

Who let the chooks out?

published

Coles Ipswich Central. Why has your supply of roast chickens dried up in the last few months? Yesterday (Sept 18, 2021) was the 3rd time you have had NO CHICKEN in the window during daytime, weekend shopping hours of (which is when most working families shop). If they simply sell out as soon as they are stocked, surely this pattern is being monitored, measured and adjusted to supply the demand?

Value for Money
4/5
Product Quality
1/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Store LocationIpswich Central

Other Supermarkets

 
 

0.0
(1,234)
MHx
MHxMelbourne
  • 7 reviews
  • 3 likes

Done with click and collect

published

Have ordered from coles online multiple times normally pretty good but today when I collected my groceries I had a lot of fresh produce such as ricotta/ tomatoes/ turkey/ vegetables as I started unpacking my tomatoes I noticed they were moldy so disappointed $5 with of tomatoes already in the bin I had some turkey sandwiches today eating nothing prior it’s made me super sick with what I suspect food poisoning this is disgusting as I am paying for groceries I expect quality produce not moldy food and off meat I will not be ordering from Coles again!

Value for Money
1/5
Product Quality
1/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationBacchus marsh
jmichael d'angelo
jmichael d'angeloGreater Melbourne (Outer), VIC
  • 22 reviews
  • 11 likes

great friendly service at McRae vic

published

great friendly services. Always with a smile and you feel like they really want to help you even if you have a special request

Value for Money
4/5
Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMcCrae Vic
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do not have
do not have
  • 2 reviews

close by and very handy. Glad it's not huge then you spend to much time hunting for the items.

published

I would like clearer and more signage in the isles. Leave the personel isle as personal. To be reminded of period items when I definately don't need them ( Yes I am an older female, I shudder) And the male I board with would also like some clarity for isles and definitely keep the personnel isle labelled personel.

Value for Money
4/5
Product Quality
5/5
Customer Service
3/5
Return Claim MadeNo
Store Locationcentro warrnambool 3280
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Ana
AnaPerth
  • 36 reviews
  • 14 likes

Great products and prices rude staff

published

I go to Coles often to buy the best and first quality products that they offer, especially at Inaloo,Perth WA, I consider myself a valuable customer and a cheerful and happy person just to be treated rudely by the only person ALWAYS in the self- service area, a short asian mid-age lady who treats you with utterly disrespect and assumes people are stealing, does not offer any help and rudely snatches products from you to make the checkout process more efficient and fast (??)
Appalled by the lack of friendliness wouldn't take ny business elsewhere but definitely avoid the self-service area from now on.

Value for Money
3/5
Product Quality
5/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationInaloo, Perth WA
marylee
maryleecanberra
  • 5 reviews

Coles Tasmanian salmon portions skin on

published

The reason why we buy 'skin on' is to consume a crispy skin salmon fillet but not when all the scales are left for customers to remove from each salmon fillet!. Who would like to eat scales on the fish skin & feathers left to pluck out off your chicken skin? The markets never sell it this way. Terrible lazy way of producing salmon fillets to consumers!

Value for Money
2/5
Product Quality
1/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Mary
MaryGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Good service

published

The customer service was great. So so helpful. I would not hesitate in recommending them to anyone. It is rare to receive such attention to details.

Value for Money
5/5
Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo

Other Supermarkets

 
 

0.0
(1,234)
Chalkyone
ChalkyoneSydney
  • 7 reviews

Coles Thin Grocery Bags & Closed Express Service

published
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationKirrawee Coles
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Margarita
MargaritaSydney, NSW
  • 17 reviews
  • 12 likes

They would do better. May be I should become Coles manager

published
Value for Money
1/5
Product Quality
1/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRose Bay, NSW
Bumper
BumperMelbourne
  • 8 reviews
  • 9 likes

Sinew galore.

published

My wife cooked us lamb loin chops. They should advertise them as lamb sinew cc hop and not lamb loin chops. Out of three chops, I thrown out the equivelant of one and a half chops, and I am being kind with the portion thrown out. Coles to me is engaging in false advertising when they advertise their meats. I told my wife to dump Coles completely because this is not the first time she bought meat from Coles and it was the same full of sinew chops. I would say the chops are not fit to feed to a dog no matter for human consumption.

Value for Money
2/5
Product Quality
2/5
Incentivised Review No
Return Claim MadeNo

Other Supermarkets

 
 

0.0
(1,234)
Popou
PopouSydney Surrounds, NSW

Knife disappointment

published

Have knife points but the smaller knives unavailable for weeks. Promotion still ongoing. Rang everywhere but disappointed, only large knives.

Incentivised Review No
Return Claim MadeNo
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Amnel Sapine
Amnel SapineSydney, NSW

Coles Bread

published

The bread at Coles could be cut finer, and thinner slices as a variety of their sliced and loaves. Many bakeries do this now.

Value for Money
4/5
Product Quality
3/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationLeichhardt, and Surry Hills
Ivan
IvanSydney, NSW
  • 8 reviews
  • 5 likes

Rude Staff

published
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationStanhope Gardens NSW 2768
Gary
GaryGeelong
  • 8 reviews
  • 5 likes

Self checkout issue

published

I'm beginning to have doubts as to the accuracy of the self checkouts at Coles supermarkets. Recently while using the system i noticed an additional $100 had been added to the total. I wonder how many times smaller amounts are inadvertently added and go unnoticed by shoppers.

Incentivised Review No
Return Claim MadeNo
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Questions & Answers

Elisy
Elisyasked
Coles Supermarkets

Why dont the scanners work coles revesby

2 answers
sammy
sammy

I was at Coles revesby yesterday And they were working fine when i was there

Elisy
Elisy

Informed coles too

George T
George Tasked
Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

2 answers
danny
danny

thats right no more returns been like that for a while

scottym1982apps
scottym1982apps

Research and know, its common sense during covid that they dont refund as much, blame filthy disgusting hoarding scum for this

Ash
Ashasked
Coles Supermarkets

Which coles brand icecream are vegetarian as well as alcohol free

1 answer
wingnut
wingnut

have a look at the container

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Coles Supermarkets

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