Reviewer Photos & Videos
Kind staff but limitations of products
There is a flamboyant staff member at the Lutwyche store who stands out from and greets everyone with a giant smile, "greeting to you all" he says with a larger than life personality! It's refreshing and positively satisfying to have someone focus solely on customer service. The store is currently being renovated so some items are limited but they do make flat break fresh and the wild caught seafood is very tasty!
A supermarket cutting back on plastics, what a joke!
This review will be based around my shopping experience and the fact of Coles' lack of respect for the environment. Firstly shopping at Coles is ok, I don't really have too much trouble in regards to this. my main problem is the way Coles tries to promote itself lately by offering cheap plastic garbage to attract kids. Here we are in the 21st century trying to cut back on plastics and Coles is spreading more of it around then what's in a larger number of plastic bags. What's the point? All to try and attract customers? and at the end of the day...they'll either end up at the tip or in the ocean. It's obvious Coles doesn't care about cutting back on plastics or the environment, they are more concerned about making money and paying their shareholders. It's almost turn off from shopping at Coles!
Very friendly customer service
Have been coming here for 8 yrs we have become like family. They don’t mind my kids and are very welcoming and know us by name now. Very family friendly
Slow cooked brisket
Beware buying any of the Coles packaged slow cooked meats. I bought the slow cooked Brisket. It states 1kg on the pack but when you take the product out of the bag and put it on your baking tray. After weighing it you will only get 465gms of actual pulled brisket and the rest will be liquid.
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