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Coles Supermarkets

Coles Supermarkets

2.4 from 1,712 reviews · View Statistics
See the Best Supermarkets in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Coles

Reviews

  • Value for Money
    3.5 (77)
  • Product Quality
    3.6 (79)
  • Return Claim MadeYes (1) · No (80)
  • Customer Service
    3.8 (72)
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jmichael d'angelo
jmichael d'angeloGreater Melbourne (Outer), VIC
  • 17 reviews
  • 11 likes

great friendly service at McRae vic

published

great friendly services. Always with a smile and you feel like they really want to help you even if you have a special request

Value for Money
4/5
Product Quality
4/5
jsmay
jsmay
  • 2 reviews
  • 1 like

overall ok, but disappointed with Coles Pepperoni Salami

published

I shop regularly at Coles and Woolies. Overall, ok, but I bought the Coles brand Pepperoni Salami and I was incredibly disappointed: no taste whatsoever; it was pretty well mainly fat; there was very very little meat and totally tasteless. Really disappointed that they would put their name on such a poor quality product. I usually buy pepperoni salami, but first time I have bought the Coles brand. Will not do that again.

Value for Money
1/5
Product Quality
1/5

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0.0
(1,234)
Fred
FredMid North Coast, NSW
  • 3 reviews
  • 2 likes

This whole idea of reviewing Coles as one is ridiculous considering all Coles are independent

published

But I can tell you this:

Coles Waterloo is without a doubt the worst Coles I have shopped at in Sydney because of their poor selection of brands, variety of items and customer service. They definitely need a new buyer.

Coles Zetland comes second LAST because of their bad customer service on every level and I shop their regularly. Staff don't know where anything is and when I tried to purchase twice a discounted item, the cashier [Name Removed] told me it wasn't recognized on her computer and just looked at me like TOO BAD, and I could not help but wonder why she thought that was my problem and why she couldn't just input herself duhhhh

Value for Money
2/5
Product Quality
2/5
do not have
do not have
  • 2 reviews

close by and very handy. Glad it's not huge then you spend to much time hunting for the items.

published

I would like clearer and more signage in the isles. Leave the personel isle as personal. To be reminded of period items when I definately don't need them ( Yes I am an older female, I shudder) And the male I board with would also like some clarity for isles and definitely keep the personnel isle labelled personel.

Value for Money
4/5
Product Quality
5/5
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Pretty one
Pretty oneDatwin
  • 3 reviews
  • 1 like

The website is not actually user friendly and i a big online shopper.

published

Found myself going all over the place on their website it needs an overhaul, unlike theur competition. In addition when paying by paypal it did not take me to the paypal site so i can put my password in. This is really dangerous, anyone could use it, cant believe paypal allows it. Dangerous

Value for Money
4/5
Product Quality
4/5
Mary C.
Mary C.Perth, WA
  • 4 reviews
  • 2 likes

Very disappointing

published

Disappointed they have stopped the 12 item checkout stops me going in when we only need a few items not worth it

Value for Money
4/5
Product Quality
3/5
Gary N.
Gary N.Sydney, NSW
  • 2 reviews
  • 1 like

Not happy

published

I was mistreated by staff today. Only reason i go back is due to the amount of stuff i need in store.

Value for Money
4/5
Product Quality
4/5

Useful

published

Of course its useful its where we buy all our food from. I do wish there was a larger variety of items for sale.

Value for Money
3/5
Product Quality
3/5

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 Yvonne
YvonneSouth East Queensland, QLD
  • 2 reviews

Hope grissle beef checks cook well in slow cooker

published

Brought beef checks today ,absolutely grissle only,I have put them in slow cooker ,time will tell.The first time I brought them from Woolworths just lovely,first time buying in coles ,rather disappointed, my son is a x butcher so I would also know his thoughts

Value for Money
1/5
Product Quality
2/5
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Mary
MaryGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Good service

published

The customer service was great. So so helpful. I would not hesitate in recommending them to anyone. It is rare to receive such attention to details.

Value for Money
5/5
Product Quality
4/5
Agnes
Agnes Sydney, NSW

20 points for a free knife promotion.

published

I was disappointed as they run out of knives long before the promo finished. I went a few times and still no stock.

Incentivised Review No
Return Claim MadeNo
Store LocationChatswood

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0.0
(1,234)
Amnel Sapine
Amnel SapineSydney, NSW

Coles Bread

published

The bread at Coles could be cut finer, and thinner slices as a variety of their sliced and loaves. Many bakeries do this now.

Value for Money
4/5
Product Quality
3/5
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Sar
SarPerth, WA

New checkout arrangement

published

Coles has recently changed layout of checkout, so all the groceries are pushed down and so you are frantically trying to put groceries in bag and it piles up, plus what happened to checkout people helping out groceries in bag

Customer Service
3/5
Incentivised Review No
Michael C
Michael CRichmond-Tweed, NSW
  • 2 reviews

Australian made

published

Of all the brands of Tuna on the shelves - NONE are AUSTRALIAN!! Why??? Please stock Safcol Tuna at Banora Central as other Coles supermarkets do.

Incentivised Review No
The Mekon
The MekonSydney Surrounds, NSW
  • 4 reviews

It's why I shop at Woolworths

published
Value for Money
3/5
Product Quality
3/5
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Questions & Answers

Elisy
Elisyasked
Coles Supermarkets

Why dont the scanners work coles revesby

2 answers
sammy
sammy

I was at Coles revesby yesterday And they were working fine when i was there

Elisy
Elisy

Informed coles too

George T
George Tasked
Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

2 answers
danny
danny

thats right no more returns been like that for a while

scottym1982apps
scottym1982apps

Research and know, its common sense during covid that they dont refund as much, blame filthy disgusting hoarding scum for this

Ash
Ashasked
Coles Supermarkets

Which coles brand icecream are vegetarian as well as alcohol free

1 answer
wingnut
wingnut

have a look at the container

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Get an answer from our members and Coles representatives

Coles Supermarkets

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