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Coles Supermarkets

Coles Supermarkets

2.4 from 1,745 reviews · View Statistics
See the Best Supermarkets in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Coles

Reviews

  • Value for Money
    1.9 (354)
  • Product Quality
    2.1 (356)
  • Return Claim MadeYes · No (437)
  • Customer Service
    2.3 (325)
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Jase gonebush
Jase gonebush Far North Queensland, QLD
  • 54 reviews
  • 80 likes

Where is the 100% Australian food ?

published
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Value for Money
3/5
Product Quality
3/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Store LocationFar north Queensland
yabbie
yabbieRichmond-Tweed, NSW
  • 7 reviews
  • 5 likes

Stocking a substandard product

published

Coles should stop stocking the Nescafé range of cafe sachets they are encouraging Nescafé to continue making this new and vastly inferior product and providing it to their unaware customers.

Value for Money
1/5
Product Quality
1/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationTweed heads.

Other Supermarkets

 
 

0.0
(1,234)
Anonymous
AnonymousSydney, NSW

This is a scam what the hell.

published

This is such a scam. Just look at the picture like bruh. What the hell Coles. I think Coles is scamming people.

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Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationEpping NSW
Les
LesGreater Melbourne (Outer), VIC
  • 6 reviews
  • 5 likes

False advertising

published

Over the last 2 catalogues coles have sliced Christmas cake but when trying to purchase non of their stores in my area have had any. Have spoken to duty manager at one store to be told never have had and complain to customer lack of care which I have and given standard answers due too covid and other problems they don't have any or have sold out. Well to them crap I have in different stores at 7 am on the Wednesday and no stock.
So why are this company able to continually false advertize and take us consumers for granted. Les

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationMernda 7762
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Coles Mareeba has no stock

published

Coles Mareeba has had a lot of empty shelves for weeks now. I asked a staff member why so many shelves empty they blamed Covid. Which is a lie as I have been to coles and woollies in cairns which are all fully stocked. Maybe Mareeba Coles just has poor management.

Value for Money
3/5
Product Quality
3/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationMareeba 4880
Maryanne V.
Maryanne V.South East Queensland, QLD
  • 4 reviews

I was wondering what the smell was

published

I have purchased the "I'm perfect" 2kg apples for lunches. They may be odd sizes, varieties and have a few blemishes but they have lasted well and tasted great. But yesterday's purchase goes a bit past imperfect. Five out of the 11 in my bag have started decomposing!
Come on Coles (Ipswich Central), these are not sell-able.

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Value for Money
2/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationIpswich Central
Sam
SamSouth East Queensland, QLD

Cole's Sesame Bagels - Drier than QLD in a drought

published

My usual favs, Abe's Bagels weren't available so I decided to give Coles Sesame Bagels a go. Don't do it. Just DON'T! For the love of God, they were drier than a nun on Monday! Like eating saw dust in the shape of a bagel. New York's bagel artisan's would weep at the first nibble of these dusty doughnuts. Terrible. Instantly regrettable. Avoid at all costs, it's not worth the dry mouth.

Value for Money
1/5
Product Quality
1/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Phill
PhillSydney, NSW

'Chef Inspired Finest' (yet 1 health-star rating)

published
Value for Money
1/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo

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0.0
(1,234)
Jason L.
Jason L.South East Queensland, QLD
  • 2 reviews
  • 2 likes

Boycott Coles

published

Boycott Coles. Vaccine Mandates are unlawful and there is no need for it. Do not bow to tyranny. There are plenty of other places that will welcome your patronage and your money

Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
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Forced Vaccinations are illegal under The Constitution 1901, Coles should also be shamed

published

Coles and Woolworths force vaccinating staff or you will lose your job is illegal and this should be held and taken to a Nuremberg Trial as was the Nazi's.

Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationMelbourne

I'm not happy with coles

published

I went to coles Elizabeth St. I went in to get a coffee there was no sugar I asked for some, they said they didn't have any!!! Why is this??? Just a suggestion put a sign up stating there's no sugar or bear in mind your a supermarket take a bag off the shelf pour some in a bowl with a spoon it's not like coles doesn't have any sugar they have shelves full of it. A simple solution!!! why make a mountain out of a molehill???

Value for Money
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationElizabeth st

Other Supermarkets

 
 

0.0
(1,234)
Helen R.
Helen R.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Cunningly removed picnic ware promotion 2 days before ending to make room for Halloween!

published

All coles supermarkets removed picnic ware promotion 2 days early to make room for Halloween thus all saved credits lost for redemption. I called Coles customer service on hold for 43 mins to alert them of this and their response - can’t help you ! Absolutely pathetic! What a disgrace Coles!! Many customers were complaining at the service desk and nobody cared! Charming !

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
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Crag Dolbey
Crag DolbeyLaunceston, TAS

Scotch steak was average

published

Bought two scotch steaks from Wellington St supermarket in Launceston,Tasmania today.
It was tough and very little taste I would not rush back and try again

Value for Money
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationWellington St Launceston, Tasmania
Nyse
NyseSouth East Queensland, QLD
  • 7 reviews
  • 2 likes

Disappointed

published

Why have Coles changed their 10 litre bottled water container?
The tap is now like Aldi & Woolworths water which is difficult to use.
Also the bottles don't stack on top of each other now which makes it harder to store them.

Value for Money
4/5
Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationBeenleigh Qld
Gavin
GavinGreater Melbourne (Outer), VIC
  • 10 reviews
  • 2 likes

Empty Shelves, Low Quality Produce

published

A visit to Coles Diamond Creek often finds shelves either empty, or full of old stock eg. rotting fruit.
There appears to be poor management of stock levels, and general operations within the store eg. scheduling of produce deliveries & shelf stocking. Often the bakery section is low on certain items when the store opens at 7am, suggesting bakery staff commence their daily shifts too late in the morning.
Coles management needs to understand that its shelves should be fully stocked with fresh produce when the doors open at 7am (not at 9am or 10am), each & every day, to provide the best shopping experience for its customers.

Product Quality
2/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationDiamond Creek, Victoria
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Questions & Answers

alan b S.
alan b S.asked
Coles Supermarkets

coles mareeba why are there shelves always empty..they are putting signs up dew to rail an covit problems ? Yet coles in cairns shelves full?

1 answer
Lee O.
Lee O.

I checked and it looks like Mareeba is closing.
Dew=water droplets?!

Elisy
Elisyasked
Coles Supermarkets

Why dont the scanners work coles revesby

2 answers
sammy
sammy

I was at Coles revesby yesterday And they were working fine when i was there

Elisy
Elisy

Informed coles too

George T
George Tasked
Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

2 answers
danny
danny

thats right no more returns been like that for a while

scottym1982apps
scottym1982apps

Research and know, its common sense during covid that they dont refund as much, blame filthy disgusting hoarding scum for this

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Coles Supermarkets

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