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Coles Supermarkets

Coles Supermarkets

2.4 from 1,742 reviews · View Statistics
See the Best Supermarkets in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Coles

Reviews

  • Value for Money
    3.0 (116)
  • Product Quality
    3.2 (119)
  • Return Claim MadeYes · No (139)
  • Customer Service
    3.5 (106)
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James
JamesSouth East Queensland, QLD
  • 7 reviews
  • 1 like

Going Cashless and Blind people don't have a chance

published

Coles at Woolloongabba now have 3 cash self service checkouts, today, 2 not working (massive lineup) while the credit self serve checkouts are almost empty. what is a visually challenged person to do with over $100 of groceries and no where to organize them. The room they provide at these cash checkouts is only big enough for a few items. NOT HAPPY Placed everything back on the shelves and I'm only shopping at Woolworths now. I've shopping at Coles for at least the last 20 years and I spend between $160 -$260 per week they obviously don't know whats good for them.

Value for Money
3/5
Product Quality
5/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Store LocationColes Woolloongabba
Ann
AnnPerth, WA
  • 3 reviews

Disappointed

published

Love the taste of Coles brand frozen Satay and Tuna Bake meals but recently amount of chicken and tuna been reduced drastically- Satay meal didn’t have more than 4 or 5 pieces of chicken. Please go back to the way it was. The photo on the Satay box is a joke actual meal is nothing like it. So disappointed as value, quality, convenience and definitely taste are all 5 star.

Value for Money
5/5
Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationErskine WA

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MHx
MHxMelbourne
  • 7 reviews
  • 3 likes

Done with click and collect

published

Have ordered from coles online multiple times normally pretty good but today when I collected my groceries I had a lot of fresh produce such as ricotta/ tomatoes/ turkey/ vegetables as I started unpacking my tomatoes I noticed they were moldy so disappointed $5 with of tomatoes already in the bin I had some turkey sandwiches today eating nothing prior it’s made me super sick with what I suspect food poisoning this is disgusting as I am paying for groceries I expect quality produce not moldy food and off meat I will not be ordering from Coles again!

Value for Money
1/5
Product Quality
1/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationBacchus marsh
jmichael d'angelo
jmichael d'angeloGreater Melbourne (Outer), VIC
  • 23 reviews
  • 12 likes

great friendly service at McRae vic

published

great friendly services. Always with a smile and you feel like they really want to help you even if you have a special request

Value for Money
4/5
Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMcCrae Vic
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jsmay
jsmay
  • 2 reviews
  • 1 like

overall ok, but disappointed with Coles Pepperoni Salami

published

I shop regularly at Coles and Woolies. Overall, ok, but I bought the Coles brand Pepperoni Salami and I was incredibly disappointed: no taste whatsoever; it was pretty well mainly fat; there was very very little meat and totally tasteless. Really disappointed that they would put their name on such a poor quality product. I usually buy pepperoni salami, but first time I have bought the Coles brand. Will not do that again.

Value for Money
1/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationGold Coast
do not have
do not have
  • 2 reviews

close by and very handy. Glad it's not huge then you spend to much time hunting for the items.

published

I would like clearer and more signage in the isles. Leave the personel isle as personal. To be reminded of period items when I definately don't need them ( Yes I am an older female, I shudder) And the male I board with would also like some clarity for isles and definitely keep the personnel isle labelled personel.

Value for Money
4/5
Product Quality
5/5
Customer Service
3/5
Return Claim MadeNo
Store Locationcentro warrnambool 3280
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Ana
AnaPerth
  • 36 reviews
  • 14 likes

Great products and prices rude staff

published

I go to Coles often to buy the best and first quality products that they offer, especially at Inaloo,Perth WA, I consider myself a valuable customer and a cheerful and happy person just to be treated rudely by the only person ALWAYS in the self- service area, a short asian mid-age lady who treats you with utterly disrespect and assumes people are stealing, does not offer any help and rudely snatches products from you to make the checkout process more efficient and fast (??)
Appalled by the lack of friendliness wouldn't take ny business elsewhere but definitely avoid the self-service area from now on.

Value for Money
3/5
Product Quality
5/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationInaloo, Perth WA
Pretty one
Pretty oneDatwin
  • 4 reviews
  • 1 like

The website is not actually user friendly and i a big online shopper.

published

Found myself going all over the place on their website it needs an overhaul, unlike theur competition. In addition when paying by paypal it did not take me to the paypal site so i can put my password in. This is really dangerous, anyone could use it, cant believe paypal allows it. Dangerous

Value for Money
4/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationMarrara NT online shopping

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(1,234)
Mary C.
Mary C.Perth, WA
  • 4 reviews
  • 2 likes

Very disappointing

published

Disappointed they have stopped the 12 item checkout stops me going in when we only need a few items not worth it

Value for Money
4/5
Product Quality
3/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationWhitfords
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Gary N.
Gary N.Sydney, NSW
  • 2 reviews
  • 1 like

Not happy

published

I was mistreated by staff today. Only reason i go back is due to the amount of stuff i need in store.

Value for Money
4/5
Product Quality
4/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
marylee
maryleecanberra
  • 6 reviews

Coles Tasmanian salmon portions skin on

published

The reason why we buy 'skin on' is to consume a crispy skin salmon fillet but not when all the scales are left for customers to remove from each salmon fillet!. Who would like to eat scales on the fish skin & feathers left to pluck out off your chicken skin? The markets never sell it this way. Terrible lazy way of producing salmon fillets to consumers!

Value for Money
2/5
Product Quality
1/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo

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0.0
(1,234)

Useful

published

Of course its useful its where we buy all our food from. I do wish there was a larger variety of items for sale.

Value for Money
3/5
Product Quality
3/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Store LocationMurwillumbah
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 Yvonne
YvonneSouth East Queensland, QLD
  • 2 reviews

Hope grissle beef checks cook well in slow cooker

published

Brought beef checks today ,absolutely grissle only,I have put them in slow cooker ,time will tell.The first time I brought them from Woolworths just lovely,first time buying in coles ,rather disappointed, my son is a x butcher so I would also know his thoughts

Value for Money
1/5
Product Quality
2/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationBurleigh waters tree tops varsity lakes
Mary
MaryGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Good service

published

The customer service was great. So so helpful. I would not hesitate in recommending them to anyone. It is rare to receive such attention to details.

Value for Money
5/5
Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Chalkyone
ChalkyoneSydney
  • 7 reviews

Coles Thin Grocery Bags & Closed Express Service

published
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationKirrawee Coles
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Questions & Answers

alan b S.
alan b S.asked
Coles Supermarkets

coles mareeba why are there shelves always empty..they are putting signs up dew to rail an covit problems ? Yet coles in cairns shelves full?

1 answer
Lee O.
Lee O.

I checked and it looks like Mareeba is closing.
Dew=water droplets?!

Elisy
Elisyasked
Coles Supermarkets

Why dont the scanners work coles revesby

2 answers
sammy
sammy

I was at Coles revesby yesterday And they were working fine when i was there

Elisy
Elisy

Informed coles too

George T
George Tasked
Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

2 answers
danny
danny

thats right no more returns been like that for a while

scottym1982apps
scottym1982apps

Research and know, its common sense during covid that they dont refund as much, blame filthy disgusting hoarding scum for this

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Coles Supermarkets

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