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Coles Supermarkets

Coles Supermarkets

2.4 from 1,733 reviews · View Statistics
See the Best Supermarkets in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Coles

Reviews

  • Value for Money
    2.4 (479)
  • Product Quality
    2.6 (477)
  • Return Claim MadeYes (41) · No (493)
  • Customer Service
    2.7 (453)
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bellamia
bellamia
  • 2 reviews
  • 2 likes

Disgusting behaviour for mandating vaccines to employees

published

Just heard on the news today you will be mandating all the workers to be vaccinated. So from now on I will boycott Woollies & coles & will never ever support your businesses again. I will shop elsewhere. Plenty of places to shop. We know who owns woollies & coles its the Freemasons that worship the devil. You lost my business forever. I will post this message everywhere I can so hopefully you will suffer with money loss. You make me sick controlling what workers put in their bodies. I hope all your employees leave you on the spot & your short staff because thats what mentally insane people deserve. This is totally discrimination..

Value for Money
1/5
Incentivised Review No
Jason L.
Jason L.South East Queensland, QLD
  • 3 reviews
  • 1 like

Boycott Coles

published

Boycott Coles. Vaccine Mandates are unlawful and there is no need for it. Do not bow to tyranny. There are plenty of other places that will welcome your patronage and your money

Value for Money
1/5
Product Quality
1/5

Other Supermarkets

 
 

0.0
(1,234)

Forced Vaccinations are illegal under The Constitution 1901, Coles should also be shamed

published

Coles and Woolworths force vaccinating staff or you will lose your job is illegal and this should be held and taken to a Nuremberg Trial as was the Nazi's.

Value for Money
1/5
Product Quality
1/5
SANO
SANOSydney, NSW
  • 4 reviews
  • 1 like

My choice every time!

published

Coles is my go to for grocery shopping. I have been going COLES since the time I settled in Australia.

However, I still think they need to offer good deals on Flybuys, especially the weekly spent deals

Value for Money
3/5
Product Quality
4/5
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Tom K.
Tom K.Perth, WA

Checkouts

published

When opening self service checkouts, we were told a lie that it was just for convenience, if anyone wanted to use them. The normal checkouts would still remain open. Not the case any more. Only one staffed checkout open at 9.30 in the morning, with a number of people lined up, with half full, to full trolleys. Waiting about 10 minutes and as soon as I start placing my items on conveyor, the supervisor who's walked past me about 3 times, opens a checkout. Obviously people further down the line are now being attended first. After serving just one person, she asks others to line back up to the initial checkout and closes that checkout. Terrible look from customer perspective.

Customer Service
1/5
Incentivised Review No
Store LocationWhitfords

I'm not happy with coles

published

I went to coles Elizabeth St. I went in to get a coffee there was no sugar I asked for some, they said they didn't have any!!! Why is this??? Just a suggestion put a sign up stating there's no sugar or bear in mind your a supermarket take a bag off the shelf pour some in a bowl with a spoon it's not like coles doesn't have any sugar they have shelves full of it. A simple solution!!! why make a mountain out of a molehill???

Value for Money
1/5
Customer Service
1/5
Helen R.
Helen R.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Cunningly removed picnic ware promotion 2 days before ending to make room for Halloween!

published

All coles supermarkets removed picnic ware promotion 2 days early to make room for Halloween thus all saved credits lost for redemption. I called Coles customer service on hold for 43 mins to alert them of this and their response - can’t help you ! Absolutely pathetic! What a disgrace Coles!! Many customers were complaining at the service desk and nobody cared! Charming !

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Crag Dolbey
Crag DolbeyLaunceston, TAS

Scotch steak was average

published

Bought two scotch steaks from Wellington St supermarket in Launceston,Tasmania today.
It was tough and very little taste I would not rush back and try again

Value for Money
1/5
Customer Service
1/5

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0.0
(1,234)
Joanne B.
Joanne B.
  • 5 reviews

Coles Silkstone QLD

published

Excellent store. Always clean and well stocked. Long term, friendly staff, always ready to help. Great range of products, even though it's not a huge store, I can do a full shop here. Rarely have items scan at wrong price. Excellent fresh produce. Great parking. Always shop there.

Value for Money
5/5
Product Quality
5/5
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Xylophonens
XylophonensSydney, NSW
  • 4 reviews

Dont shop here

published

I was charged for my groceries of 101 $ twice. I was advised it would be reversed in 24 h. 6 days later i am still chasing them.

Dont shop in Coles Edgecliff.

I will only use other providers in future

Value for Money
1/5
Product Quality
1/5
Sara
SaraFar North Queensland, QLD

The staff are absolutely brilliant no complaints at all

published

The older customers that use the Stockland’s shop need to have more patience with technology if there is no Internet there is no way to pay so we just need to wait until the Internet is connected again wow what a horrible afternoon thank you coles stuff

Value for Money
5/5
Product Quality
5/5

Other Supermarkets

 
 

0.0
(1,234)
Nyse
NyseSouth East Queensland, QLD
  • 7 reviews
  • 2 likes

Disappointed

published

Why have Coles changed their 10 litre bottled water container?
The tap is now like Aldi & Woolworths water which is difficult to use.
Also the bottles don't stack on top of each other now which makes it harder to store them.

Value for Money
4/5
Product Quality
4/5
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Gavin
GavinGreater Melbourne (Outer), VIC
  • 10 reviews
  • 2 likes

Empty Shelves, Low Quality Produce

published

A visit to Coles Diamond Creek often finds shelves either empty, or full of old stock eg. rotting fruit.
There appears to be poor management of stock levels, and general operations within the store eg. scheduling of produce deliveries & shelf stocking. Often the bakery section is low on certain items when the store opens at 7am, suggesting bakery staff commence their daily shifts too late in the morning.
Coles management needs to understand that its shelves should be fully stocked with fresh produce when the doors open at 7am (not at 9am or 10am), each & every day, to provide the best shopping experience for its customers.

Product Quality
2/5
Customer Service
2/5
Bella Powell
Bella PowellAU
  • 6 reviews
  • 12 likes

Manager is hopeless

published

Manager couldn’t be bothered helping me instead passed me over to customer care. Cristina at sanctuary lakes needs to be coached regarding customer service and the importance in listening to your customer .

Value for Money
1/5
Product Quality
1/5

Mouldy crumpets everytime

published

So yesterday I purchased some crumpets to open them for breakfast this morning and find there covered in mould! Even when the use by date says tomorrow. This has happened numerous times at Coles toombul. Woolworths is better. What a disappointment.

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Product Quality
1/5
Incentivised Review No
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Questions & Answers

Elisy
Elisyasked
Coles Supermarkets

Why dont the scanners work coles revesby

2 answers
sammy
sammy

I was at Coles revesby yesterday And they were working fine when i was there

Elisy
Elisy

Informed coles too

George T
George Tasked
Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

2 answers
danny
danny

thats right no more returns been like that for a while

scottym1982apps
scottym1982apps

Research and know, its common sense during covid that they dont refund as much, blame filthy disgusting hoarding scum for this

Ash
Ashasked
Coles Supermarkets

Which coles brand icecream are vegetarian as well as alcohol free

1 answer
wingnut
wingnut

have a look at the container

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Coles Supermarkets

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