1 photo
Coles Supermarkets

Coles Supermarkets

2.4 from 1,735 reviews · View Statistics
See the Best Supermarkets in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Coles

Reviews

  • Value for Money
    4.0 (196)
  • Product Quality
    4.1 (198)
  • Return Claim MadeYes (6) · No (203)
  • Customer Service
    4.2 (184)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Nikola
NikolaGreater Melbourne (Outer), VIC
  • 6 reviews
  • 1 like

Friendly staff!

published

Raw tigar prowns, happen to be best here! Online delivery sometimes is lacking products already purchased.
But overall it's OK experience!

Value for Money
4/5
Product Quality
5/5
Incentivised Review No
James
JamesSouth East Queensland, QLD
  • 7 reviews
  • 1 like

Going Cashless and Blind people don't have a chance

published

Coles at Woolloongabba now have 3 cash self service checkouts, today, 2 not working (massive lineup) while the credit self serve checkouts are almost empty. what is a visually challenged person to do with over $100 of groceries and no where to organize them. The room they provide at these cash checkouts is only big enough for a few items. NOT HAPPY Placed everything back on the shelves and I'm only shopping at Woolworths now. I've shopping at Coles for at least the last 20 years and I spend between $160 -$260 per week they obviously don't know whats good for them.

Value for Money
3/5
Product Quality
5/5

Other Supermarkets

 
 

0.0
(1,234)
SANO
SANOSydney, NSW
  • 4 reviews
  • 1 like

My choice every time!

published

Coles is my go to for grocery shopping. I have been going COLES since the time I settled in Australia.

However, I still think they need to offer good deals on Flybuys, especially the weekly spent deals

Value for Money
3/5
Product Quality
4/5
Joanne B.
Joanne B.
  • 5 reviews

Coles Silkstone QLD

published

Excellent store. Always clean and well stocked. Long term, friendly staff, always ready to help. Great range of products, even though it's not a huge store, I can do a full shop here. Rarely have items scan at wrong price. Excellent fresh produce. Great parking. Always shop there.

Value for Money
5/5
Product Quality
5/5
Supermarkets

Find out how Coles Supermarkets compares to other Supermarkets

Know better, choose better.

Compare all
Sara
SaraFar North Queensland, QLD

The staff are absolutely brilliant no complaints at all

published

The older customers that use the Stockland’s shop need to have more patience with technology if there is no Internet there is no way to pay so we just need to wait until the Internet is connected again wow what a horrible afternoon thank you coles stuff

Value for Money
5/5
Product Quality
5/5
LilMarvel
LilMarvelVictoria
  • 5 reviews
  • 1 like

Coles Deliver To Boot - Don’t Waste Your Time

published
Value for Money
3/5
Product Quality
5/5
Mazza
Mazza
  • 10 reviews
  • 4 likes

GREAT staff (Elizabeth) checkout service

published

Moree store. Receipt number 6617. Register 009. 24/9/21 time 10.38.
Each time I shop. I always ask for meat to be put in plastic bag. So I can get it into my cool esky chilly bin in car without packing. It's usually received with a bearable forced smile, annoyance etc
Some days are just perfect. Lovely Elizabeth. Nothing too much trouble. Even pointed out a package of coweslaw past due date. Even left small bottle of apple juice last. And she asked if I wanted to drink it. And not include it in the packing. Which I did.
Some people just make your day a whole lot better for having met them. Go Lizzie. As I've noticed on the docket, it is your Nick name. So grateful. Thanks for such fantastic great service.

Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Maryanne V.
Maryanne V.South East Queensland, QLD
  • 4 reviews

Who let the chooks out?

published

Coles Ipswich Central. Why has your supply of roast chickens dried up in the last few months? Yesterday (Sept 18, 2021) was the 3rd time you have had NO CHICKEN in the window during daytime, weekend shopping hours of (which is when most working families shop). If they simply sell out as soon as they are stocked, surely this pattern is being monitored, measured and adjusted to supply the demand?

Value for Money
4/5
Product Quality
1/5

Other Supermarkets

 
 

0.0
(1,234)
MHx
MHxMelbourne
  • 7 reviews
  • 3 likes

Done with click and collect

published

Have ordered from coles online multiple times normally pretty good but today when I collected my groceries I had a lot of fresh produce such as ricotta/ tomatoes/ turkey/ vegetables as I started unpacking my tomatoes I noticed they were moldy so disappointed $5 with of tomatoes already in the bin I had some turkey sandwiches today eating nothing prior it’s made me super sick with what I suspect food poisoning this is disgusting as I am paying for groceries I expect quality produce not moldy food and off meat I will not be ordering from Coles again!

Value for Money
1/5
Product Quality
1/5
Supermarkets

Find out how Coles Supermarkets compares to other Supermarkets

Know better, choose better.

Compare all
jmichael d'angelo
jmichael d'angeloGreater Melbourne (Outer), VIC
  • 22 reviews
  • 12 likes

great friendly service at McRae vic

published

great friendly services. Always with a smile and you feel like they really want to help you even if you have a special request

Value for Money
4/5
Product Quality
4/5
My Thoughts.
My Thoughts.
  • 97 reviews
  • 51 likes

Coles Fan

published

Coles is my favourite store for groceries,they are noticeably cheaper than other supermarkets on a lot of products.
Their gluten free range of biscuits and treats is varied and there is always something new.
Their own brand gluten free pies are superior to all others that I have tried.
At my Coles they always have a lot of people manning the checkouts,I have never felt obligated to use the self serve… the aisles are wide and easy to get around quickly.
At times I have to shop online and have found the website incredibly easy to use.

Value for Money
5/5
Product Quality
5/5

Other Supermarkets

 
 

0.0
(1,234)
Forsaken
ForsakenGreater Melbourne (Inner), VIC
  • 7 reviews
  • 6 likes

Only in a pinch.

published

Their red meat always smells and tastes off. I stopped buying it years ago. Fresh produce never seems very good or fresh. Bread isn't bad though. Staff always seem miserable.

Incentivised Review No
Supermarkets

Find out how Coles Supermarkets compares to other Supermarkets

Know better, choose better.

Compare all
trompfy
trompfyGreater Melbourne (Outer), VIC
  • 228 reviews
  • 69 likes

Excellent customer service

published

It was extremely nice of Matt to replace the Pork Shoulder Boneless this afternoon since it definitely wasn't in the bag when I bought it yesterday afternoon.

Value for Money
5/5
Product Quality
5/5
do not have
do not have
  • 2 reviews

close by and very handy. Glad it's not huge then you spend to much time hunting for the items.

published

I would like clearer and more signage in the isles. Leave the personel isle as personal. To be reminded of period items when I definately don't need them ( Yes I am an older female, I shudder) And the male I board with would also like some clarity for isles and definitely keep the personnel isle labelled personel.

Value for Money
4/5
Product Quality
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Anonymous
AnonymousSydney, NSW

The service and products are excellent.

published

This shop has everything you need or want to get through this lockdown. The store always has fresh fruit, meat and always has a range of different foods to try and like. The team members are always helpful and have great customer service.

Value for Money
5/5
Product Quality
5/5
Page 1 of 10
See all Coles reviews

Questions & Answers

Elisy
Elisyasked
Coles Supermarkets

Why dont the scanners work coles revesby

2 answers
sammy
sammy

I was at Coles revesby yesterday And they were working fine when i was there

Elisy
Elisy

Informed coles too

George T
George Tasked
Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

2 answers
danny
danny

thats right no more returns been like that for a while

scottym1982apps
scottym1982apps

Research and know, its common sense during covid that they dont refund as much, blame filthy disgusting hoarding scum for this

Ash
Ashasked
Coles Supermarkets

Which coles brand icecream are vegetarian as well as alcohol free

1 answer
wingnut
wingnut

have a look at the container

See all Coles Supermarkets questions

Get an answer from our members and Coles representatives

Coles Supermarkets

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.