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Coles Supermarkets

Coles Supermarkets

2.4 from 1,592 reviews · View Statistics

Reviews

  • Value for Money
    4.8 (91)
  • Product Quality
    4.8 (90)
  • Return Claim MadeYes (5) · No (89)
  • Customer Service
    4.9 (83)
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Reviewer Photos & Videos

Ness

NessMetropolitan Adelaide, SA

Paul from Gawler Green is amazing

published

I have spoken to Paul a few times in the past week as I am after a certain item in the Christmas Stock that was due to arrive that week. After the 3rd day he kindly grabbed my details and said he will call me when the stock arrives but to continue to call on the weekend which was his day off. I got a call from Paul today when the stock arrived and he put it aside for me to collect after work today. He has gone above and beyond his role and he deserves a big pat on the back for his excellent customer service.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationGawler Greeen SA
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Acker

Acker

  • 11 reviews
  • 1 like

australian made salsas by coles

published

two salsas from coles, 'rojas' and 'verde', are just great and they're affordably priced,
most of all they are over 95% made in AUSTRALIA, which is a rare find.
medium sized chunks
fresh taste
i'm thrilled to find this salsa amongst the imports, which are also higher priced.
a no-brainer

Natalia

Natalia

  • 2 reviews

I liked good prices

published

More client attention, it’s a good brand that has everything that you need
But in some cases the attention from the coles employers are not the best, they looks like doesn’t want to being a good service

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationPoint cook
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Lynette

Lynette

  • 5 reviews

perfect

published

My local Coles is absolutely top! The staff at willowdale Coles are amazing. The store is always clean, stock are ways stocked up, if you need anything there are always staff around to assist you. Thank you to the staff at willowdale Coles. Keep up the great work!

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Kylie

KylieWestern Australia

  • 2 reviews

Love coles

published

I always shop at coles it is one of the cheapest stores with great product. I really like the bakery and deli section as they are always so fresh. Thumbs up from me.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationPerth
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The reviewer stated that an incentive was offered for this review

Keith

KeithGreat Southern, WA

  • 2 reviews
  • 1 like

Fantastic

published

Very helpful staff, great products staff helping me find the product i require and if i have trouble there HAPPY to help, as im a disability pensioner. This is in WA.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationMandurah WA
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The reviewer stated that an incentive was offered for this review

Victoria H.

Victoria H.Murray Region, NSW

  • 5 reviews
  • 2 likes

Great Staff so helpful !!

published

The staff are so helpful and when you need assistance in finding a product ..They've been so very helpful and kind at lavington coles in NSW especially during pandemic time's

Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

Teni

TeniAdelaide

  • 4 reviews

A fine effort during the pandemic.

published

Coles supermarket in Port Adelaide S.A. has been a constant positive presence throughout the pandemic. Great service, patient, considerate staff and good prices on products. Well done Coles Port Adelaide!

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Ian Lamont

Ian LamontGippsland, VIC

  • 4 reviews

Quality.

published

I find that the quality is impressive and the range of products is great. I like the way that everything on the shelves is clearly marked and I like all of the specials that they have.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWarragul Victoria.
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Anthony A.

Anthony A.

  • 2 reviews

Service

published

I regularly shop at Coles Reynella and always receive great service from friendly staff. If there is a queue another cash register is opened. Staff know where products are, and are happy to show me where they are.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationReynella
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The reviewer stated that an incentive was offered for this review

Tammie

TammieIllawarra, NSW

  • 2 reviews

Happy customer

published

Very happy with my local Coles.
Staff there are friendly and able to help me to locate the items I want. Checkout operators have excellent customer service.
I often and will continue shopping there.

Value for Money
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCorrimal ns
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Coles CARROTS- Delicious, Crunchy and Satisfying

published

I would just like to express my love and enjoyment for your Coles brand carrots I purchased this week. The crunch was just right, the sweetness and taste was something I have not experienced for some time. I would call myself a carrot fanatic and believe me I have had my fair share of average tasting carrots in the past. Thank you to Frankie Galati for all your hard working growing and picking these carrots. They were super tasty. My only feedback is that the photo of Frankie on the packaging should be enlarged. He is quite easy on the eye and golly gosh if I was a few years younger I would be out picking up Frankie.
Karen

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBalcatta
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lillian j.

lillian j.Australian Capital Territory

  • 6 reviews
  • 21 likes

Lovely staff and well priced

published

I’ve been shopping with Coles for over 20 years And got my first job with them in 1996 when I was a teenager and in all that time I may have only had 2 bad experiences which were resolved very professionally.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationDandenong
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MLAK66

MLAK66Greater Melbourne (Outer), VIC

One Pot Beef Madras

published

I purchased this product as it was reduced and I thought I would give it a go and it was absolutely delicious. Very easy to make, very tender meat and great flavours. I dont usually buy prepackaged food/meals like this but I am very glad I did. It was all meat and spices in the pack so good value for money as well as being very tasty. Highly recommend you give it a try.

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store LocationStud Park Rowville
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Ms Angel

Ms Angel

  • 4 reviews

Hallal Section is fantastic.

published

Coles, has recently introduced a small section designated to Halal meat. Although its particularly small but I find what I need and Its absolutely fantastic. The chicken and the red meat is very fresh indeed.
I highly recommended the Halal meat section of Coles.
Thank you

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBrisbane, Upper Mt Gravatt
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Peter

PeterSouth West, WA

  • 7 reviews
  • 5 likes

very good value

published

have tried shopping at other supermarkets but coles vasse is the best, great parking, they big easy to shop, very wide isle's, store plan layout is great, great location, very fair prices

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Fully honest

Fully honestGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Good quality Coles brand products

published

Coles home brand products are of very high quality. They are comparable to those expensive branded product. I have purchased their long life milk, canned tuna fish, oats, frozen pea and ice cream. The best product is the chocholate cookies, so crunchy and so much chocholate.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Teresa

TeresaSydney, NSW

  • 2 reviews
  • 11 likes

Good quality & service

published

I will continue to patronise Coles Supermarket for the value and quality of products.
The staffs are friendly, helpful & experience.
The have specials almost everyday to the products i need. Coles is the best!

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWetherill Park NSW
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r_bassan

r_bassanGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 2 likes

Variety of breads and fresh vegetable.Wednesday discount.Helpful staff worked hard during covid 19.Keeps the Coles clean

published

Good service excellent staff. During covid 19 Coles staff work really hard for customer for us. Provide all good customer service and maintain the place clean.online shopping is also easy

Value for Money
Product Quality
Customer Service
Return Claim MadeYes
Store LocationBrimbank
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The reviewer stated that an incentive was offered for this review

Perfect Reliable Service

published

Great Australian products with a fast service at check out. On top of that the staff were helpful and maintaining the cleanliness of the store in this time of a pandemic.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationHelensvale Westfield
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Questions & Answers

George T

George Tasked

Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

1 answer
danny
danny

thats right no more returns been like that for a while

Ash

Ashasked

Coles Supermarkets

Which coles brand icecream are vegetarian as well as alcohol free

1 answer
wingnut
wingnut

have a look at the container

Chong

Chongasked

Coles Supermarkets

The products for Hong Long Dim Sum Kitchen has never been replenished after 10am during the promotion period. Should not share this in the catalogue since it is always out of stock.

No answers

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