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Coles Supermarkets

Coles Supermarkets

2.4 from 1,732 reviews · View Statistics
See the Best Supermarkets in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Coles

Reviews

  • Value for Money
    2.3 (371)
  • Product Quality
    2.5 (369)
  • Return Claim MadeYes · No (447)
  • Customer Service
    2.6 (341)
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Jason L.
Jason L.South East Queensland, QLD
  • 3 reviews
  • 1 like

Boycott Coles

published

Boycott Coles. Vaccine Mandates are unlawful and there is no need for it. Do not bow to tyranny. There are plenty of other places that will welcome your patronage and your money

Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo

Forced Vaccinations are illegal under The Constitution 1901, Coles should also be shamed

published

Coles and Woolworths force vaccinating staff or you will lose your job is illegal and this should be held and taken to a Nuremberg Trial as was the Nazi's.

Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationMelbourne

Other Supermarkets

 
 

0.0
(1,234)

I'm not happy with coles

published

I went to coles Elizabeth St. I went in to get a coffee there was no sugar I asked for some, they said they didn't have any!!! Why is this??? Just a suggestion put a sign up stating there's no sugar or bear in mind your a supermarket take a bag off the shelf pour some in a bowl with a spoon it's not like coles doesn't have any sugar they have shelves full of it. A simple solution!!! why make a mountain out of a molehill???

Value for Money
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationElizabeth st
Helen R.
Helen R.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Cunningly removed picnic ware promotion 2 days before ending to make room for Halloween!

published

All coles supermarkets removed picnic ware promotion 2 days early to make room for Halloween thus all saved credits lost for redemption. I called Coles customer service on hold for 43 mins to alert them of this and their response - can’t help you ! Absolutely pathetic! What a disgrace Coles!! Many customers were complaining at the service desk and nobody cared! Charming !

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
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Crag Dolbey
Crag DolbeyLaunceston, TAS

Scotch steak was average

published

Bought two scotch steaks from Wellington St supermarket in Launceston,Tasmania today.
It was tough and very little taste I would not rush back and try again

Value for Money
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationWellington St Launceston, Tasmania
Joanne B.
Joanne B.
  • 5 reviews

Coles Silkstone QLD

published

Excellent store. Always clean and well stocked. Long term, friendly staff, always ready to help. Great range of products, even though it's not a huge store, I can do a full shop here. Rarely have items scan at wrong price. Excellent fresh produce. Great parking. Always shop there.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationSilkstone QLD
Sara
SaraFar North Queensland, QLD

The staff are absolutely brilliant no complaints at all

published

The older customers that use the Stockland’s shop need to have more patience with technology if there is no Internet there is no way to pay so we just need to wait until the Internet is connected again wow what a horrible afternoon thank you coles stuff

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationStockland’s Cairns
Nyse
NyseSouth East Queensland, QLD
  • 7 reviews
  • 2 likes

Disappointed

published

Why have Coles changed their 10 litre bottled water container?
The tap is now like Aldi & Woolworths water which is difficult to use.
Also the bottles don't stack on top of each other now which makes it harder to store them.

Value for Money
4/5
Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationBeenleigh Qld

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0.0
(1,234)
Gavin
GavinGreater Melbourne (Outer), VIC
  • 10 reviews
  • 2 likes

Empty Shelves, Low Quality Produce

published

A visit to Coles Diamond Creek often finds shelves either empty, or full of old stock eg. rotting fruit.
There appears to be poor management of stock levels, and general operations within the store eg. scheduling of produce deliveries & shelf stocking. Often the bakery section is low on certain items when the store opens at 7am, suggesting bakery staff commence their daily shifts too late in the morning.
Coles management needs to understand that its shelves should be fully stocked with fresh produce when the doors open at 7am (not at 9am or 10am), each & every day, to provide the best shopping experience for its customers.

Product Quality
2/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationDiamond Creek, Victoria
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Mouldy crumpets everytime

published

So yesterday I purchased some crumpets to open them for breakfast this morning and find there covered in mould! Even when the use by date says tomorrow. This has happened numerous times at Coles toombul. Woolworths is better. What a disappointment.

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Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationToombul

Pork chops

published

Bought two pork chops from Coles Forster 24/09/21 they have been frozen blood should come out of meat when you cook it. not water. They have no taste. I will never buy any more meat from coles and please do not tell me it was they way I cooked them. I have been cooking for over 60 years Barbara lagos

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Incentivised Review No
Return Claim MadeNo
Store LocationForster nsw

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0.0
(1,234)
Mazza
Mazza
  • 10 reviews
  • 3 likes

GREAT staff (Elizabeth) checkout service

published

Moree store. Receipt number 6617. Register 009. 24/9/21 time 10.38.
Each time I shop. I always ask for meat to be put in plastic bag. So I can get it into my cool esky chilly bin in car without packing. It's usually received with a bearable forced smile, annoyance etc
Some days are just perfect. Lovely Elizabeth. Nothing too much trouble. Even pointed out a package of coweslaw past due date. Even left small bottle of apple juice last. And she asked if I wanted to drink it. And not include it in the packing. Which I did.
Some people just make your day a whole lot better for having met them. Go Lizzie. As I've noticed on the docket, it is your Nick name. So grateful. Thanks for such fantastic great service.

Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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Lady J
Lady JSydney Surrounds, NSW
  • 2 reviews

Once Again Pricing Is All Over The Place

published

Afourer mandarins clearly on shelf at $2.20 kg, scanned at $3.50 kg. This is an ongoing problem at Coles Winmalee. Thanks for the free mandarins. Wonder what it will be next week

Value for Money
3/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationWINMALEE NSW

Very disappointed

published

Woodlea Coles !!! Vic Everytime I go to purchase egg whites in the carton, there always sold out !! Mind you, there’s 6 cartons in the box and only stock two boxes at one time !!

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Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationWoodlea Coles vic
Pragya
PragyaCanberra Central 2601, ACT

Quality drastic drop in BHUJA snacks

published

BHUJA Snack that I purchased this time is with lots lots lots of peanuts and very few other ingredients. I wouldn’t buy this again if it doesn’t regains it’s previous quality because I felt like I was eating peanuts mix.
Thanks

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationBelconnen
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Questions & Answers

Elisy
Elisyasked
Coles Supermarkets

Why dont the scanners work coles revesby

2 answers
sammy
sammy

I was at Coles revesby yesterday And they were working fine when i was there

Elisy
Elisy

Informed coles too

George T
George Tasked
Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

2 answers
danny
danny

thats right no more returns been like that for a while

scottym1982apps
scottym1982apps

Research and know, its common sense during covid that they dont refund as much, blame filthy disgusting hoarding scum for this

Ash
Ashasked
Coles Supermarkets

Which coles brand icecream are vegetarian as well as alcohol free

1 answer
wingnut
wingnut

have a look at the container

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Coles Supermarkets

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