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Coles Supermarkets

Coles Supermarkets

2.4 from 1,731 reviews · View Statistics
See the Best Supermarkets in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Coles

Reviews

  • Value for Money
    4.3 (124)
  • Product Quality
    4.3 (123)
  • Return Claim MadeYes · No (133)
  • Customer Service
    4.6 (110)
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Joanne B.
Joanne B.
  • 5 reviews

Coles Silkstone QLD

published

Excellent store. Always clean and well stocked. Long term, friendly staff, always ready to help. Great range of products, even though it's not a huge store, I can do a full shop here. Rarely have items scan at wrong price. Excellent fresh produce. Great parking. Always shop there.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationSilkstone QLD
Sara
SaraFar North Queensland, QLD

The staff are absolutely brilliant no complaints at all

published

The older customers that use the Stockland’s shop need to have more patience with technology if there is no Internet there is no way to pay so we just need to wait until the Internet is connected again wow what a horrible afternoon thank you coles stuff

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationStockland’s Cairns

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0.0
(1,234)
Ann
AnnPerth, WA
  • 2 reviews

Disappointed

published

Love the taste of Coles brand frozen Satay and Tuna Bake meals but recently amount of chicken and tuna been reduced drastically- Satay meal didn’t have more than 4 or 5 pieces of chicken. Please go back to the way it was. The photo on the Satay box is a joke actual meal is nothing like it. So disappointed as value, quality, convenience and definitely taste are all 5 star.

Value for Money
5/5
Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationErskine WA
Mazza
Mazza
  • 10 reviews
  • 3 likes

GREAT staff (Elizabeth) checkout service

published

Moree store. Receipt number 6617. Register 009. 24/9/21 time 10.38.
Each time I shop. I always ask for meat to be put in plastic bag. So I can get it into my cool esky chilly bin in car without packing. It's usually received with a bearable forced smile, annoyance etc
Some days are just perfect. Lovely Elizabeth. Nothing too much trouble. Even pointed out a package of coweslaw past due date. Even left small bottle of apple juice last. And she asked if I wanted to drink it. And not include it in the packing. Which I did.
Some people just make your day a whole lot better for having met them. Go Lizzie. As I've noticed on the docket, it is your Nick name. So grateful. Thanks for such fantastic great service.

Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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jsmay
jsmay
  • 2 reviews
  • 1 like

overall ok, but disappointed with Coles Pepperoni Salami

published

I shop regularly at Coles and Woolies. Overall, ok, but I bought the Coles brand Pepperoni Salami and I was incredibly disappointed: no taste whatsoever; it was pretty well mainly fat; there was very very little meat and totally tasteless. Really disappointed that they would put their name on such a poor quality product. I usually buy pepperoni salami, but first time I have bought the Coles brand. Will not do that again.

Value for Money
1/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationGold Coast
My Thoughts.
My Thoughts.
  • 97 reviews
  • 51 likes

Coles Fan

published

Coles is my favourite store for groceries,they are noticeably cheaper than other supermarkets on a lot of products.
Their gluten free range of biscuits and treats is varied and there is always something new.
Their own brand gluten free pies are superior to all others that I have tried.
At my Coles they always have a lot of people manning the checkouts,I have never felt obligated to use the self serve… the aisles are wide and easy to get around quickly.
At times I have to shop online and have found the website incredibly easy to use.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationVictoria Point QLD
trompfy
trompfyGreater Melbourne (Outer), VIC
  • 228 reviews
  • 69 likes

Excellent customer service

published

It was extremely nice of Matt to replace the Pork Shoulder Boneless this afternoon since it definitely wasn't in the bag when I bought it yesterday afternoon.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationCroydon North, VIC
Anonymous
AnonymousSydney, NSW

The service and products are excellent.

published

This shop has everything you need or want to get through this lockdown. The store always has fresh fruit, meat and always has a range of different foods to try and like. The team members are always helpful and have great customer service.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMount Annan, NSW

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0.0
(1,234)
Cheri
Cheri
  • 8 reviews
  • 7 likes

No problem here

published

ii always shope at Chatswood, Lane Cove and Willoughby stores, have been for years. The stores are always clean and staff very helpful.

Value for Money
5/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Store Locationlane cove
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Inderjeet
Inderjeet
  • 2 reviews

Very good customer service and top quality products. Coles is the future of Australian retail industry.

published

Coles is the future of Australian retail ,food and daily need services. Very good customer service and top quality products.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationCranbourne Park shopping centre
Great Service
Great ServiceSouth East Queensland, QLD

Great Service

published

Recently shopped at your Kawana store and would like to thank Kirsten on great service she provided in helping me find several items, I was impressed with how she knew exactly which aisle and where products are. Great service with a smile. Thank you

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationKawana Shopping Centre Sunshine Coast

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0.0
(1,234)
Pretty one
Pretty oneDatwin
  • 4 reviews
  • 1 like

The website is not actually user friendly and i a big online shopper.

published

Found myself going all over the place on their website it needs an overhaul, unlike theur competition. In addition when paying by paypal it did not take me to the paypal site so i can put my password in. This is really dangerous, anyone could use it, cant believe paypal allows it. Dangerous

Value for Money
4/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationMarrara NT online shopping
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Mary C.
Mary C.Perth, WA
  • 4 reviews
  • 2 likes

Very disappointing

published

Disappointed they have stopped the 12 item checkout stops me going in when we only need a few items not worth it

Value for Money
4/5
Product Quality
3/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationWhitfords
Gary N.
Gary N.Sydney, NSW
  • 2 reviews
  • 1 like

Not happy

published

I was mistreated by staff today. Only reason i go back is due to the amount of stuff i need in store.

Value for Money
4/5
Product Quality
4/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Mark R.
Mark R.South East Queensland, QLD
  • 3 reviews
  • 2 likes

Everything I need, with pleasure.

published

I attend Coles Beenleigh some hundred times a year. Their parking is appropriate clean and easily usable. Cleanliness is apparent. The range of products is more than adequate. Fresh Vegitabled are attractively displayed. Prices are fine. Staff are friendly and helpful.

Value for Money
4/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBeenleigh Queensland
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Questions & Answers

Elisy
Elisyasked
Coles Supermarkets

Why dont the scanners work coles revesby

2 answers
sammy
sammy

I was at Coles revesby yesterday And they were working fine when i was there

Elisy
Elisy

Informed coles too

George T
George Tasked
Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

2 answers
danny
danny

thats right no more returns been like that for a while

scottym1982apps
scottym1982apps

Research and know, its common sense during covid that they dont refund as much, blame filthy disgusting hoarding scum for this

Ash
Ashasked
Coles Supermarkets

Which coles brand icecream are vegetarian as well as alcohol free

1 answer
wingnut
wingnut

have a look at the container

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Get an answer from our members and Coles representatives

Coles Supermarkets

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