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Commonwealth Bank Income Protection Insurance
Reviews
Excellent TPD claim handling
Really happy with CommInsure. They processed and paid my TPD claim within a couple of weeks of me lodging my claim. Very simple and hassle free claim process. Thanks CommInsure!
- 12 reviews
- 1 like
Partial Claim CommInsure
In 2007, I became to sick to work and went on full claim in terms of my Accident/Sickness and Disability Policy with CommInsure. I was on the full-time benefit provided under my Policy off and on for about 3 years and then set out again to rebuild my business and somehow provide for my family. Initially, I didn't make a claim on my policy for a Partial Benefit at that stage, but I seemed to consistently "crash and burn" so to speak. I would progress along" okay" and then out out of the blue would enter a downward spiral and go back on full clai...
Read morem. This had a terrible effect on my business as consistency is a cornerstone of any small business. My Doctor suggested I go on a Partial Claim and I have been on one for just over a year. The process is a little onerous at times. As I am self employed I have to provide Monthly Financials and when you are struggling this can prove a challenge but so far I have kept up. Given BAS Deadlines it actually forces you to maintain some schedule. The other difficulty is you need to provide a Medical Certificate with each claim. This is totally understandable but it can take half of your doctor's appointment to complete it. I really do not know how I would have been able to keep going without the support of CommInsure. I have read the various recent media reports and if they are accurate they are concerning, but they do not represent in any way the interaction and support I have received from CommInsure. I was not asked to provide this review but given the recent media coverage I felt it important to say that other more positive experiences do exist. February 11th 2019 Update: Without the support of CommInsure we would have lost everything.
- 2 reviews
- 15 likes
UNBELIEVABLY good, best in the business
Lost my job in july 2015, by sept 2015 they were paying me ontime EVERY time, compared to AIA these guys are legends.
They accepted my initial claim no questions asked (80 pages of medical evidence on submission)
Not only that, instead of filling out 3 pages of documentation with my doctor each month(extra fees for long consultation) they accept a standard worker compensation certificate to cover for the month.
THEY EVEN PAID IN ADVANCE!!!!!
I provided a med cert that covered the current month and the next month and they paid both months wi...
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Questions & Answers
How can I claim the loan protection insurance please?
for a quicker & more accurate response you will have to contact the bank direct they dont monitor this site
To Whom It May Concern,
My name is Christine Kennedy and I've had an income protection policy with u for several yrs. Due to a work place accident I've been unable to work since last November. My inquiry is about applying for a claim on my policy to help me financially. Could u please advise if I am eligible for a claim at this time. I'm sorry where I am at present I don't have my policy number available.
When is income generated?
I receive monthly fees as well as a fee on completion of a professional advisory service provided. The completion fee is payable upon the execution of the contract. My business accrues the income from an accounting perspective on the issue of the invoice. The taxation of the invoice is a separate matter and depends on if you lodge on a cash or accrual basis. The taxation returns do not measure income generated, but rather measure taxable income.
CommInsure argue unequivocally that income is not generated until payment has been made for those services. This is despite an indisputable legal obligation arising from the execution of the contract and issue of the invoice (which was paid in the next financial year). Their monthly claim form also states that if you are self employed that you must provide details "..the gross income before tax & GST that has or will be invoiced by your business for work performed during the claim period"
So what is it?
Definitely income is generated when the services are provided from personal exertion
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Contact info for Commonwealth Bank Income Protection Insurance
Great Customer Service
Great service
This was perfect the team made the process so seamless & simple
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