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Commonwealth Bank Awards

Commonwealth Bank Awards

3.5 from 85 reviews · View Statistics
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Pros

  • Entry-level credit limit of $500 minimum

  • Low $59 Annual Fee

Cons

  • High Balance Transfer Rate (5.99%)

  • Awards points earn rate capped at 50,000 per annum

Details

CategoryBalance Transfer Credit Cards and Rewards Credit Cards
Card TypeMastercard
Minimum Credit Limit $500
Additional Cardholder Fee $10 p.a.
Minimum Repayments2%
Rewards ProgramCommBank Awards
Points Earn Rate 1 points per $1
Points Conditions
  • 1 Awards point per $1 spent using your Mastercard.

This is capped at 50,000 points per year.

You can opt to automatically transfer your Awards points to Qantas Frequent Flyer points. The conversion rate is 2.5 Awards points for 1 QFF point. Additional fees may apply.

Contactless PaymentsApple Pay, Fitbit Pay, Garmin Pay, Google Pay and Samsung Pay
Rates & Fees
Purchase Rate20.24% p.a.
Cash Advance Fee3%
Late Payment Fee$20
Annual Fee$59 p.a.
Foreign Transaction Fee 3%
Overseas ATM Withdrawal Fee$3
Interest Free Period 55 days
Cash Advance Rate21.24% p.a.
Balance Transfer Rates
Balance Transfer Period 5 months
Balance Transfer Rate 5.99% p.a.
Release dateJune 2007
Visit official website

Reviews

  • Transparency
    1.8 (5)
  • Customer Service
    2.2 (5)
  • Rates and Fees
    3.0 (5)
  • Rewards
    3.0 (4)
  • Online Experience
    2.4 (5)
  • Application Process
    2.4 (5)
Previous
Next
Andrew S.
Andrew S.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Inability to communicate or deliver. 'Escalation process' is a joke

published
Transparency
1/5
Customer Service
1/5
MelissaF
MelissaFRyde
  • 6 reviews
  • 1 like

nothing special!

published

I find The awards program really isnt very exciting as you need to spend a fortune to get anything, I spent ALOT of money and for barely anything in return!!! The redemption process is simple once you finally work up enough points, but again, not worth the time! Not worth it, I feel theres a lot of better deals on the market!

Transparency
4/5
Customer Service
4/5
Moh A.
Moh A.Sydney, NSW
  • 12 reviews

Commonwealth credit card

published

You would pay Standard fees.
Easy to transfer balance to credit card
Rewards given by commonwealth credit card are minimum
Not very satisfied with rewards and points scheme.
Try getting offers from other banks

Incentivised Review No
Jus
JusBrisbane
  • 3 reviews
  • 1 like

Absolutely rubbish now days!! There is nothing worthwhile having. You can’t even get a TV. Used to be a great system.

published

There just ain’t anything with spending your points on.
I used to live comm bank rewards and looked forward to shopping with my points. No it’s not worth it.
Seems like no one is trying anymore.
It’s going to cost them a lot of customers.

Transparency
1/5
Customer Service
1/5
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Seamus
SeamusIllawarra, NSW
  • 41 reviews
  • 69 likes

expensive to operate

published

Hi,

What can I say, double the interest rates of my Westpac card, gives rewards so that is good, but definitely the bottom of the pack when you consider other offerings. Looking towards getting rid of it when I change my home loan over (in progress). If you can't pay it off in full when it becomes due please think again and look at what else might be available to you.

Positives works every time even OS

Transparency
2/5
Customer Service
3/5
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The reviewer stated that an incentive was offered for this review

USELESS CBA credit card Purchase Security Insurance!

published
Transparency
1/5
Customer Service
2/5

Commonwealth Awards - Village gift cards

published

Just purchased a book of 6 village gift cards for my son for Christmas and they only last 6 months. Just crap, I would have thought to have an expiration date of at the very least 1 years worth. When I called them about it, they just didn’t care, nothing they could do about it.

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Next

Hotline 132221 - impossible to get through

published

On all occasions, been on hold for 20 minutes or more. Hang up in vain! and to top it off, online inquiry send me off to their phone hotline.

sam
sambrisbane
  • 8 reviews
  • 7 likes

worst customer service

published

please be carful with commbank credit cards showed me different due date and minumum payment amount and the charged me 3 late payment fee.Rang to customer care to get refund and said they can only do one refund because of system .

There system is ripping you off.please be careful.

Balance Transfer Credit Cards

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urqle
urqle
  • 5 reviews
  • 2 likes
  • Verified

Terrible customer service

published

Redeemed a Coles and a Myer voucher for $250 each back in September. Received 2 cards with $0 on them. After calling their Awards Customer Service department, I was told that I would receive replacement cards quite quickly. Weeks and then months went by, and each time I called or emailed to chase up the status of the cards I was told they were coming and would be there by tomorrow.

After spending almost 3 months, 5 phone calls and 8 emails to their customer service department, I finally got my points returned.

Don't bother becoming an Awards member at the Commonwealth Bank, you are just a number to them and won't feel like the valued customer they want to portray.

CBA Matercard Diamond Awards fails basic levels of customer service and communication

published

Most ridiculous credit card I had to deal with

published

Have applied for a reward card and an additional card as well (held an everyday account with commbank for 20 years), was told to go to the branch for identification, took 4 weeks to receive cards, then for an additional card pin they sent me back to the branch for identification (again) and pin set up. When contacted Commbank on the phone they said there is no master card account under my name. Cancelling account without even using it, can only imagine the hassle with the rewards and other.
Citibank, ANZ banks send cards in the mail within 7 days following by pin, don't know why Commbank makes it so difficult.

Balance Transfer Credit Cards

Find out how Commonwealth Bank Awards compares to other Balance Transfer Credit Cards

Know better, choose better.

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Bilbo
Bilbo
  • 3 reviews
  • 4 likes

Rewards Program Downgrade

published

Once again CommBank is changing its rewards program to the detriment of its customers. The conversion rate for Qantas points is getting to the point it is not worth having.The Woolworths experience has taught them nothing.

Im cold
Im cold
  • 8 reviews
  • 2 likes

They changed the rules - It must have been in the fine print!

published

They changed the rules and now I can't transfer my points balance to qantas, only new points.
The program and the bank are very disappointing.
The person I spoke to said I can use Flight Centre but I do not want to use Flight Centre, dealing with Qantas is much easier and less costly.
I have transferred points before and had no idea that the rules had changed.
It must have been in the fine print!
I will be transferring my credit cards and bank accounts to a bank that makes changes very clear to customers.
I have had accounts with the CBA for 45 years. This week that will cease.

Jackie_Mech
Jackie_Mech
  • 2 reviews

Bad

published

CBA's credit card is a standard bank credit card. it's not so great compared to a number of other offers on the market.
Customer service
fees and charges

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