Entry-level credit limit of $500 minimum
Low $59 Annual Fee
High Balance Transfer Rate (5.99%)
Awards points earn rate capped at 50,000 per annum
|Category||Balance Transfer Credit Cards and Rewards Credit Cards|
|Minimum Credit Limit||$500|
|Additional Cardholder Fee||$10 p.a.|
|Rewards Program||CommBank Awards|
|Points Earn Rate||1 points per $1|
This is capped at 50,000 points per year.
You can opt to automatically transfer your Awards points to Qantas Frequent Flyer points. The conversion rate is 2.5 Awards points for 1 QFF point. Additional fees may apply.
|Contactless Payments||Apple Pay, Fitbit Pay, Garmin Pay, Google Pay and Samsung Pay|
|Rates & Fees|
|Purchase Rate||20.24% p.a.|
|Cash Advance Fee||3%|
|Late Payment Fee||$20|
|Annual Fee||$59 p.a.|
|Foreign Transaction Fee||3%|
|Overseas ATM Withdrawal Fee||$3|
|Interest Free Period||55 days|
|Cash Advance Rate||21.24% p.a.|
|Balance Transfer Rates|
|Balance Transfer Period||5 months|
|Balance Transfer Rate||5.99% p.a.|
|Release date||June 2007|
Inability to communicate or deliver. 'Escalation process' is a joke
I made a mistake and ordered the wrong colour... So i tried to cancel the order, which you can't online. This is the first thing that is very poor about CBA awards program.
Called to cancel. I was told yes its cancelled. So I ordered the right colour item on the 10th.
Next day the first wrong coloured item was delivered. So now it needs to be returned.
Call up, how do I return an item? I was given 4 different avenues all contradictory and none based in any real world. So I still have the product I don't want... and 12 days past there delivery...
I find The awards program really isnt very exciting as you need to spend a fortune to get anything, I spent ALOT of money and for barely anything in return!!! The redemption process is simple once you finally work up enough points, but again, not worth the time! Not worth it, I feel theres a lot of better deals on the market!
Commonwealth credit card
You would pay Standard fees.
Easy to transfer balance to credit card
Rewards given by commonwealth credit card are minimum
Not very satisfied with rewards and points scheme.
Try getting offers from other banks
Absolutely rubbish now days!! There is nothing worthwhile having. You can’t even get a TV. Used to be a great system.
There just ain’t anything with spending your points on.
I used to live comm bank rewards and looked forward to shopping with my points. No it’s not worth it.
Seems like no one is trying anymore.
It’s going to cost them a lot of customers.
expensive to operate
What can I say, double the interest rates of my Westpac card, gives rewards so that is good, but definitely the bottom of the pack when you consider other offerings. Looking towards getting rid of it when I change my home loan over (in progress). If you can't pay it off in full when it becomes due please think again and look at what else might be available to you.
Positives works every time even OS
The reviewer stated that an incentive was offered for this review
USELESS CBA credit card Purchase Security Insurance!
I have my CBA Gold Master Card for more than 15 years. Always paying for the annual fees and never entitled for any benefit.
Recently, I bought a LG 55'TV. In less than a month, I accidentally damaged the TV and thought I can claim the Purchase Security Insurance. I called the customer service and then submitted the claim online. After the review, they asked me to provide more documents and further explanations. At the end, after waited for about 20 days, they email me and said the product that I claim is NOT on the cover list. They said t...
Commonwealth Awards - Village gift cards
Just purchased a book of 6 village gift cards for my son for Christmas and they only last 6 months. Just crap, I would have thought to have an expiration date of at the very least 1 years worth. When I called them about it, they just didn’t care, nothing they could do about it.
Hotline 132221 - impossible to get through
On all occasions, been on hold for 20 minutes or more. Hang up in vain! and to top it off, online inquiry send me off to their phone hotline.
worst customer service
please be carful with commbank credit cards showed me different due date and minumum payment amount and the charged me 3 late payment fee.Rang to customer care to get refund and said they can only do one refund because of system .
There system is ripping you off.please be careful.
Terrible customer service
Redeemed a Coles and a Myer voucher for $250 each back in September. Received 2 cards with $0 on them. After calling their Awards Customer Service department, I was told that I would receive replacement cards quite quickly. Weeks and then months went by, and each time I called or emailed to chase up the status of the cards I was told they were coming and would be there by tomorrow.
After spending almost 3 months, 5 phone calls and 8 emails to their customer service department, I finally got my points returned.
Don't bother becoming an Awards member at the Commonwealth Bank, you are just a number to them and won't feel like the valued customer they want to portray.
CBA Matercard Diamond Awards fails basic levels of customer service and communication
Ordered an awards fuel card with Mastercard points - website says allow up to 10 business days. After 12 business days it hasn't arrived and so I call, go through menu system, wait on hold and am then told that an investigation can only be launched after 15 business days - no sensible answer to my question as to why this is not on the website.
After 18 business days, call back, phone menu on hold, to be told that an investigation will now be started and I'll receive a phone call midweek. No phone call by the end of the week, so I call back -...
Most ridiculous credit card I had to deal with
Have applied for a reward card and an additional card as well (held an everyday account with commbank for 20 years), was told to go to the branch for identification, took 4 weeks to receive cards, then for an additional card pin they sent me back to the branch for identification (again) and pin set up. When contacted Commbank on the phone they said there is no master card account under my name. Cancelling account without even using it, can only imagine the hassle with the rewards and other.
Citibank, ANZ banks send cards in the mail within 7 days following by pin, don't know why Commbank makes it so difficult.
Rewards Program Downgrade
Once again CommBank is changing its rewards program to the detriment of its customers. The conversion rate for Qantas points is getting to the point it is not worth having.The Woolworths experience has taught them nothing.
They changed the rules - It must have been in the fine print!
They changed the rules and now I can't transfer my points balance to qantas, only new points.
The program and the bank are very disappointing.
The person I spoke to said I can use Flight Centre but I do not want to use Flight Centre, dealing with Qantas is much easier and less costly.
I have transferred points before and had no idea that the rules had changed.
It must have been in the fine print!
I will be transferring my credit cards and bank accounts to a bank that makes changes very clear to customers.
I have had accounts with the CBA for 45 years. This week that will cease.
CBA's credit card is a standard bank credit card. it's not so great compared to a number of other offers on the market.
fees and charges
Questions & Answers
Sorry, there are no questions yet.
Get an answer from our members
Other Balance Transfer Credit Cards
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.