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Commonwealth Bank Awards

Commonwealth Bank Awards

3.5 from 85 reviews · View Statistics
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Pros

  • Entry-level credit limit of $500 minimum

  • Low $59 Annual Fee

Cons

  • High Balance Transfer Rate (5.99%)

  • Awards points earn rate capped at 50,000 per annum

Details

CategoryBalance Transfer Credit Cards and Rewards Credit Cards
Card TypeMastercard
Minimum Credit Limit $500
Additional Cardholder Fee $10 p.a.
Minimum Repayments2%
Rewards ProgramCommBank Awards
Points Earn Rate 1 points per $1
Points Conditions
  • 1 Awards point per $1 spent using your Mastercard.

This is capped at 50,000 points per year.

You can opt to automatically transfer your Awards points to Qantas Frequent Flyer points. The conversion rate is 2.5 Awards points for 1 QFF point. Additional fees may apply.

Contactless PaymentsApple Pay, Fitbit Pay, Garmin Pay, Google Pay and Samsung Pay
Rates & Fees
Purchase Rate20.24% p.a.
Cash Advance Fee3%
Late Payment Fee$20
Annual Fee$59 p.a.
Foreign Transaction Fee 3%
Overseas ATM Withdrawal Fee$3
Interest Free Period 55 days
Cash Advance Rate21.24% p.a.
Balance Transfer Rates
Balance Transfer Period 5 months
Balance Transfer Rate 5.99% p.a.
Release dateJune 2007
Visit official website

Reviews

  • Transparency
    2.4 (9)
  • Customer Service
    3.1 (9)
  • Rates and Fees
    2.3 (9)
  • Rewards
    2.6 (7)
  • Online Experience
    3.2 (9)
  • Application Process
    3.1 (8)
Previous
Next
Anita
AnitaSouth East Queensland, QLD

Great until you make a mistake - then unable to help :(

published

I accidentally ordered too many of an item with my awards points. This was on the weekend - outside of business hours, so I couldn’t call to rectify this. Called the next business day - I was very politely informed that it was too late; sorry, already processed and nothing they could do. Very disappointing. I made a mistake, but there was no avenue to rectify it. A very unforgiving system.

Incentivised Review No
Main Point of ContactPhone
Card / Account Used For
  • Everyday Expenses
Andrew S.
Andrew S.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Inability to communicate or deliver. 'Escalation process' is a joke

published
Transparency
1/5
Customer Service
1/5

Low minimum credit limit

published

Good entry level card. The low minimum credit limit of $500 makes it accessible for those times when you need an actual credit not debit card for hotel stays etc. Not really any other benefits of this particular card to mention.

Transparency
3/5
Customer Service
3/5
Jonah G.
Jonah G.Sydney, NSW

Does the job

published

The great thing about the CommBank awards card is the convenience in online mobile banking. The awards themselves arnt that interesting for the amount you have to spent to redeem them.

Transparency
3/5
Customer Service
5/5
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The reviewer stated that an incentive was offered for this review

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Ken
Ken
  • 5 reviews

Functional and straightforward

published

I have been using the CBA card since 2013. It's quick in transferring money to this credit card and the customer service is impeccable. but I'm not too happy with the annual fee.

Transparency
4/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

ARAVIND R.
ARAVIND R.Greater Melbourne (Metropolitan), VIC

Good Card

published

I have been using the CBA card for the 4 years. The customer services is good but I don’t like annual fee. Also CBA used to give for Amex 2 points for $1 spent but they get rid of it.

Transparency
3/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Jus
JusBrisbane
  • 3 reviews
  • 1 like

Absolutely rubbish now days!! There is nothing worthwhile having. You can’t even get a TV. Used to be a great system.

published

There just ain’t anything with spending your points on.
I used to live comm bank rewards and looked forward to shopping with my points. No it’s not worth it.
Seems like no one is trying anymore.
It’s going to cost them a lot of customers.

Transparency
1/5
Customer Service
1/5

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Next
Duong N.
Duong N.
  • 3 reviews

RELIABLE!

published

No issue with the card itself. Easy to transfer and check balance. CommBank always update their software and banking apps so it is secure and ready to go. More rewards would be good.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Bob
BobHunter Region, NSW
  • 12 reviews

Have been with bank for years

published

Don’t use much mainly for online purchases and hotel bookings .Doesnt earn any points but have all my a/cs with this bank so find it easier to have it there

Transparency
4/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Balance Transfer Credit Cards

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Seamus
SeamusIllawarra, NSW
  • 41 reviews
  • 69 likes

expensive to operate

published

Hi,

What can I say, double the interest rates of my Westpac card, gives rewards so that is good, but definitely the bottom of the pack when you consider other offerings. Looking towards getting rid of it when I change my home loan over (in progress). If you can't pay it off in full when it becomes due please think again and look at what else might be available to you.

Positives works every time even OS

Transparency
2/5
Customer Service
3/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

USELESS CBA credit card Purchase Security Insurance!

published
Transparency
1/5
Customer Service
2/5

Commonwealth Awards - Village gift cards

published

Just purchased a book of 6 village gift cards for my son for Christmas and they only last 6 months. Just crap, I would have thought to have an expiration date of at the very least 1 years worth. When I called them about it, they just didn’t care, nothing they could do about it.

Balance Transfer Credit Cards

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Hotline 132221 - impossible to get through

published

On all occasions, been on hold for 20 minutes or more. Hang up in vain! and to top it off, online inquiry send me off to their phone hotline.

sam
sambrisbane
  • 8 reviews
  • 7 likes

worst customer service

published

please be carful with commbank credit cards showed me different due date and minumum payment amount and the charged me 3 late payment fee.Rang to customer care to get refund and said they can only do one refund because of system .

There system is ripping you off.please be careful.

CBA Matercard Diamond Awards fails basic levels of customer service and communication

published
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