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Commonwealth Bank Comprehensive Car Insurance

Commonwealth Bank Comprehensive Car Insurance

1.4 from 10 reviews

How to compare car insurance to find the best policy for you

If you're a regular driver, a good car insurance policy can grant you peace of mind. With so many providers and policies on the market, dipping into the policy pool can be confusing. Use this guide for tips on how to find the best, cheapest car insurance for you, whether comprehensive or third party.

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Reviews

1.4

10 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(9)
  • Value for Money
    1.9 (7)
  • Transparency
    2.0 (6)
  • Customer Service
    2.0 (7)
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Ishkaa

IshkaaAU

  • 44 reviews
  • 43 likes

What is the point?????

published

Had my car hit by another in Townsville Hospital car park and security have advised they have full video footage with plate number. Rang Commbank and they have said I have to pay full excess as I do not have other owners details. I explained that there is actual video footage and they did not budge. What is the point of insurance with them?

Transparency
Customer Service
Value for Money
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo
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Allowed me to be scammed

published

I was involved in a minor fender bender with a car which resulted in paint being scuffed off of their already damaged bumper. They tried to claim for $3000 and commbank insurance agreed it was fair even after I provided proof that their vehicle was already heavily damaged and I was forced to pay the excess. None of this was communicated to me and I had to pay the excess over 2 years later after I thought the claim had been resolved.

Insurance TypeComprehensive
Plan covers drivers under 25Yes
Claim MadeYes
Jade

JadeNorth Queensland, QLD

Minus 5 stars - Don't use COMMINSURE! Listen to this.

published
Transparency
Customer Service
Value for Money
Insurance TypeComprehensive
Plan covers drivers under 25Yes
Claim MadeYes
Claimant is the policy holder Yes
Claim DateMay 2020
Claim ApprovedNo
Car ModelHyundai ix35 LM.I Elite
See all answers
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Ramez

RamezMelbourne

  • 23 reviews
  • 15 likes

They won't tell you what you're entitled to. But they will gladly take your money.

published
Transparency
Customer Service
Value for Money
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder Yes
Claim Resolution Time1-2 weeks
Claim ApprovedYes
See all answers
BrendanH

BrendanHCanberra 2600, ACT

  • 2 reviews
  • 2 likes

4 months and my car still hasn’t been repaired.

published
Customer Service
Value for Money
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Claim Resolution Time3+ months
Claim DateFebruary 2020
Claim ApprovedYes
See all answers
Dean C.

Dean C.Central West, NSW

Do not insure with these thieves. Minus 5 stars

published
Transparency
Customer Service
Value for Money
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder Yes
Claim Resolution Time1-2 months
Claim DateJanuary 2020
Claim ApprovedNo
See all answers
Lerina

LerinaPerth, WA

  • 2 reviews

Exceptional service

published

I cannot rate this Comminsure car insurance highly enough !
To Brad - who went way and above his call of duty to resolve my issue, THANK YOU !! And to Debora, Brads manager, it's been an absolute pleasure talking to you too.
Outstanding customer service and professionalism!
I'm extremely grateful !!

Transparency
Customer Service
Value for Money
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder Yes
Claim Resolution Time1-2 weeks
Claim DateFebruary 2020
Claim ApprovedYes
Car ModelSuzuki Alto MF
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Sepi

SepiGreater Melbourne (Metropolitan), VIC

So our car has been destroyed by hail damage. We lodged a claim. Cominsure’s repair process is just an absolute joke.

published
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder Yes
Claim Resolution Time2-4 weeks
Claim DateJanuary 2020
Claim ApprovedNo

I wish there was a No Star option

published

Vague information is provided in PDS about learner driver in aged restriction policy option. Nothing is mentioned about when the policy holder is supervising a learner. There is a common perception that if the full licence policyholders are supervising a learner, still the full license person is liable for car insurance. It is not clearly explained in pds and miss lead the costumers

Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder Yes
Claim Resolution Time<1 week
Claim DateDecember 2019
Claim ApprovedNo
Car Insurance

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Michael00

Michael00Adelaide

  • 6 reviews
  • 5 likes

Mistake To Move To Comminsurance

published
Transparency
Customer Service
Value for Money
Insurance TypeComprehensive
Plan covers drivers under 25Yes
Claim MadeYes
See all answers
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Questions & Answers

philip b.

philip b.asked

Comprehensive Car Insurance

how to cancel policy

No answers

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