Check your expiry date before travelling again and renew otherwise you’ll have to pay for the card again. After travelling for one month through Asia my wife had a Citi bank card which ended up being $50 better off and no cost for the card but Citibank isn’t available for all countries.
When you use travel money card at a restaurant you find yourself signing the receipt all the time instead of pin which becomes a bit annoying. Never had a problem getting cash just remember your slugged with a fee every time you use it at atms so limit withdrawals.
Used this card in Spain and Portugal
We are long term Commonwealth Bank customers. We used this card at ATM's to withdraw Euros in both France and Spain in 2016 and again in 2017.
There is usually some amount of ATM fee to pay for each withdrawal, depending on the bank that is used for the withdrawal.
Our card worked every time and was also very useful for paying for goods such as groceries, and services such as hotels.
Our card also worked well in Thailand and the United Arab Emirates.
NetBank customers can manage their money online using the Commbanks NetBank product.
Card was very easy to use and performed well. However be aware that pin may not be accepted for goods and services and you will need to sign your docket and that your signature will not be checked which means do not lose your card. (used in Canada).
I have been thinking this was my best solution, but I have often found the percentage rate is one of the worst, as I often travel in and out of Indonesia, with a large number of branches around the country, but after more than twelve months the fees and conversion rate well I should have realized are ridiculous.
I have changed over to Citi Bank Visa Debit card and 28 Degree latitude finance and found them to be more reasonably price fees and conversion rates.
So the other days experiment was to determine from the same ATM I used Commonwea...lth gave 8000 IDR for every Australian dollar were as the others have over 10000 IDR. So really at conclusion its expensive and has higher access few through the Indonesian ATM machines compared to my other cards are very high, the only saving grace is the app were I can move monies a little easier as this was my primary banking for over 10 years, it will be my back up in future.
Warning: you must be extremely scrupulous when using these cards!!!
These cards will in most cases get you a better exchange rate than other cards, and they are convenient to carry around. However you must be EXTREMELY CAREFUL when using them that you do not INADVERTENTLY CONVERT money from one currency to another unnecessarily.
Despite what the bank may say they add a few percent onto the exchange rate so every time you switch money it is costing you rather a lot. To use the card you must be absolutely certain what currency is set as the PRIMARY currency, and absolutely certain what currency the machine or...website is going to charge. It sounds obvious, and I thought I was smart enough for this, however despite my efforts I've made a few mistakes here and there and wasted a whole heap of money exchanging money unnecessarily. Also note that there will usually be ATM charges which vary a lot and are hard to predict. Ultimately these cards are probably the LEAST WORST OPTION for many travellers. But be scrupulous about every transaction or you won't get good value out of them. Btw If you access to a foreign account I believe the best way to exchange money is through a website called "transferwise".
Insecure travel card
The travel card used in European Union was ok, however, it was compromised in South Africa. Thieves were able to get access to the information on the card, after it was used at an ATM, with a security guard at the bank. Card is still in my possession and they were able access the funds.
Realized some ATMs are rip offs Italy
After posting a negative review from Venice now know problem is with ATMs called Cash machines. Do not use as rate will be calculated back to AUD regardless, even if already loaded as Euro . You will lose about 15% on exchange .
Use bank ATMs only which show 1 for 1.
Conveniant but crap exchange rate
The card is great in Vietnam. Excepted everywhere that has eftpos and at most atms. Very easy to reload more funds onto card through netbank and check balance. Then the massive rip off comes in. Cba says $15 establishment fee then no more fees apart from withdrawal fees (which are high due to low value withdrawal limits meaning more withdrawals). Current exchange rate is $1 = 16,674 vnd, however when I load more money onto the card the Cba's exchange rate is $1 = 15,478 vnd! They're ripping me off 1200 vnd for every single dollar I transfer. Huge hidden fee they claim not to have! And as I have read these reviews while I'm still in Vietnam I'll be withdrawing what's left before I come back and exchanging it elsewhere.
It works fine
I have been using this card for overseas travel for years - whilst far from perfect I must admit that it does work.
It loads OK, its online features can now be managed within Netbank which is better and you can preconvert into a growing number of currencies. They send me replacement cards whenever I ask. Most importantly when it comes time to using it overseas it has worked half of the time (it didnt work in Japan, nor China for me but was Ok in Thailand and Hong Kong).
Maybe best of a bad bunch?
We purchased this card on advice of a CBA employee. It does come up as one of the best in the "compare" sites. It sounded like a good idea to have yet another means of accessing money whilst in SE Asia. We were advised that the best use of the card is for purchases. However in SE Asia cash is the best thing to have. What we found then was big WD fees which could not be avoided. I think the bank fee was $3.50 then add to that the ATM fee of around $6 ... very big bite our of the available balance. The solution to make larger WD's was no...good as most ATM's have a low WD allowance of around $130 or so. When paying for a hotel or purchase using the card no one ever wanted my PIN, just signature, so that is not really secure at all. We were pleased that this card was only one method of accessing money. I now have a Debit card and a credit card that charges no international transaction fees and cancelled the travel card. Handy as an extra means of accessing money. High fee costs and not sure about conversion rates.
No problems with card
I was in US in Jan 2013. I found travel card does not work on chase atms or bank of america atms. Worked on HSBC atms. Difference is HSBC atms displays credit/chq/sav screen for selection. Don t use card on fastcash atms. I managed to withdraw $300 usd.
Have similar problem in Iceland. Also got pin error. Best thing about card is I can use card to pay for goods in Icelandic kroner with euro on card.
Flexible with currency for purchase of goods
Transaction at ATMs need 'credit' to be selected for pin to work.
Good, just got to be smart about it
I liked how I could add multiple currencies onto the one card and pick my own PIN for it. Problems I found with it was that I could only withdraw money from ATMs that were Bank ATMs - not the quick cash ones as they didn't seem to recognise my card. My friend had a travelex card which allowed her to withdraw money from any ATM.
Also I was never asked for my PIN in the UK, everytime I had to sign which was a bit disappointing as it was the extra level of security.
I was asked for my PIN every time I used it in ITaly though which was good
I would probably use this again over the travelex card though as i liked the choice of PIN and one card. Just need to keep it close to you
When I set up the card, I was told that there would be no charges from the CBA, only the withdrawal fee from the overseas bank. CBA charged me $3.50 on top of the overseas bank charge each time I withdrew cash. In addition, the exchange rate that CBA gave was well below the local cash rate that I could have got. Just another way for the Aussie banks to rip off their customers.
Didn't have to carry cash.
Expensive way to access your own money.
Started off well but....
We bought 3 of the cards for 4 of us all in US currency. We had no problems in San Francisco using the cards, but they started to fail in Disneyland. Since we got to Las Vegas we have had nothing but trouble. We were told by the cashiers at Bellagio Casino that they don't recognise them and we couldn't use them in their ATMs. We tried to use them in shops and the outlet stores but they were declined repeatedly. After a $4.75 phone call back to the bank, we were told there was a problem with CBA communications, it is a high priority, in the mean...time use a credit card! And they will only reimburse the charges if it is a Comm.Bank credit card! One of the reasons we bought these cards was because we were trying not to incur extra fees! They also couldn't tell us if we could access our money through a bank branch anywhere over here. They are very good when they work, but definitely take backup!!!
An easy way to obtain cash etc.overseas
The big problem is that you lose about ten percent of funds when you return and cash the card in.This can be overcome by buying the travel card with only australian dollars on it.You do lose two percent on transactions due to a cross currency conversion rate,but this is cheaper than using your own cards [ ATM fee of $5 plus 2% and $1 plus 2% on purchases]and a lot cheaper than losing ten percent on redemption.So thats how to beat the bank.They will hate me for giving out this info,but,why not.
Convenient and accepted world wide.
Too much bank margin on redemption.
Generally it was good, but it did let us down on a few occasions
Overall, the experience with our card was positive simply because it saved a lot of money in comparison to using credit cards and withdrawing cash from our debit accounts. However, we were told that there would be no issues with it and that it could be used everywhere without hassle and this proved not to be the case.
We travelled through North America and Western Europe, not any third world or technology-delayed countries. This is a list of some of the issues that we had
- could not use to pay for baggage fees in USA airports as there is no...
Good for specific purpose
I got this card for my wife before she goes to Europe as she did not have any credit card or bank account debit card (she just got into the country). First of all, CBA could not put my existing Euros (I have a Euro account with them) into the card, so I had to sell Euros, then buy Euros back from them to load into the card!
She was mostly fine with the card there, used it to buy train tickets on DB website and such.
When she came back, we started using the remainder of money for another reason, and found out the card is actually more suit...able for that. For example, we registered for something online that seemed dodgy, which asked for $2 only. The card had less than $10 on it at that point. A few days later, an email came from the website saying "please provide us with another card as your $79.99 transaction did not go through!" lucky we used this card. Overall, no need to use such cards on trips. They may not be accepted by rental cars or hotels because they are prepaid (I had a hotel reservation in Paris cancelled because they tried to see if the card will work for the amount of one night's stay but it didn't have enough money in it). You MAY save a few dollars IF exchange rate goes in your favour, but after considering the fees that depends only on very good luck and wide fluctuations. Good to use for dodgy places and websites Not accepted everywhere
If it wasn't for the fact that I'm unable to pay large bills with it, I would say that this has been perfect. But as it stands I would say that it is a hassle to use and I would recommend people to get a prepaid debit card.
- It's worked nicely for purchases within the United States. I haven't had any problems using it while buying items.
- I'm trying to pay a large fee, however the business that I want to pay it to doesn't take credit cards. Trying to find a way to pay this fee is like pulling teeth - the money orders only take cash, the banks...
Questions & Answers
can we transfer money overseas (India) through travel money card by using money gram.
How to renew my travel money card with commonwealth bank while I’m overseas ? Do I have to be physically present in Australia in order to renew it? Is there any other way to renew it while I’m overseas?
Hi Kit. Check out all the reviews before you renew the card.
Hi, the card was used to withdraw $100 USD from an ATM in Walmart in Kentucky USA. Was charge $2.50USD by the Commonwealth , but then charged an additional $18.36 USD. So a $100USD withdrawl cost $20.86USD , About $30 AUS. Is this right? How do we avoid this.
It was probably a private ATM. Always use recognized banks. I would suggest only withdrawing when you need cash and don’t do this often. Use the cash card to pay for as many of your transactions as possible as there is no fee for payments.
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