Absolutely Amazing !!
I've just returned from a 2 month trip to Europe during the height of COVID19 and if wasn't for this card i wouldn't have been able to do so much stuff in the limited amount of time that i had. In addition to that it's awesome for online shopping since there's no minimum charge and the transfers are instant.
Love it !!
Simple and effective
Strange to see so many poor reviews for this card - I have found it to be excellent through South America, Bali, Asia etc. I haven't had a single issue with it. Transferring funds is immediate on the app, and its nice and safe. Loading up with another currency, and withdrawing in that currency is a good idea to avoid extra fees.
I was only charged $3.50 for (ATM) cash withdrawals - pretty reasonable I thought. Beyond this card, its always good to have an international credit card (like 28 degrees) which can be used as back up.
you don't pay any transaction fee if you withdraw in the currency loaded on the card. I.e Load up with Euro, and withdraw in Euro and you will only pay with withdrawal fee.
No Problems at All
Having not travelled for 20 years I was not sure what the best option for money in Europe.
I finally decided on the CBA Money Card, glad I did as I had no issues at all.
Check your expiry date before travelling again and renew otherwise you’ll have to pay for the card again. After travelling for one month through Asia my wife had a Citi bank card which ended up being $50 better off and no cost for the card but Citibank isn’t available for all countries.
When you use travel money card at a restaurant you find yourself signing the receipt all the time instead of pin which becomes a bit annoying. Never had a problem getting cash just remember your slugged with a fee every time you use it at atms so limit withdrawals.
Exactly what I needed
I've used this card on multiple trips around Europe. Transfer between accounts is super easy in Netbank and I have never had any issues with ATMs or purchases.
I received a notification from the bank a couple of months ago saying that my card was going to expire, I'm glad they told me as I will be going on another Europe trip this year and plan to use it again.
Of course the exchange rate is never the best, but it's a convenient, simple and safe way to carry multiple currencies - I'll definitely continue to use it.
I cannot comment ...on customer service specifically to do with the card as I have never experienced any issues however I have always found the CBA customer support to be very helpful in general with any other banking enquiries I've had.
My experience with CBA travel card account.
Had EXACTLY the same thing happen with my account. It disappeared from my netbank app. 2nd Jan 2018 I'll be in the branch, and have had 3 days to get nice and angry. HAPPY NEW YEAR!
CHECK YOUR EXPIRY DATE
HOPE I GOT YOUR ATTENTION WITH THE 5 STARS. I have always used the cba travel money cards over many years of travel and been very satisfied with the ease of use. I would always see the balance on the card on my net banking. To my surprise, I logged in to my bet banking today and no details of my money card on my screen. I range the bank immediately who advised me that it had gone to unclaimed monies because my card expires 3 months ago. Absolultely no contact was made with me to advise of this by mail, email, net banking in box or mobile numbe...r. Has I not remembered that I had money there, it would have been like it vanished without a trace. They could also not tell me how much money I had there. They told me to go the bank and lodge a form for unclaimed monies. Even at the bank they could not advise me of how much money was there. When I asked can they ring the department, they advised that there in no contact. The guy at the counter was very polite and I am awaiting a call back from the manager. I will update as soon as I get the response back. Here's and idea Mr CBA. Why don't you send a notice asking which one of the 5 accounts I have with you would you like us to deposit the funds to?
Used this card in Spain and Portugal
We are long term Commonwealth Bank customers. We used this card at ATM's to withdraw Euros in both France and Spain in 2016 and again in 2017.
There is usually some amount of ATM fee to pay for each withdrawal, depending on the bank that is used for the withdrawal.
Our card worked every time and was also very useful for paying for goods such as groceries, and services such as hotels.
Our card also worked well in Thailand and the United Arab Emirates.
NetBank customers can manage their money online using the Commbanks NetBank product.
As a individual who had problems with my last travel card through another company this Travel car came with no problems. I used this card in 13 countries and when I finished it was an easy process to close.
Side note, always look away at the reviews from private messages. Only trust reviews from Members!
Card was very easy to use and performed well. However be aware that pin may not be accepted for goods and services and you will need to sign your docket and that your signature will not be checked which means do not lose your card. (used in Canada).
Honestly I hesitated yet I tried and I was happy
Been from US and I would say I'm so glad I used it. I didn't withdraw from Atm , i used it to purchase on shops, resto and pay accom and there were no charges. Also i just transferred money from my savings to my travel card via online and it was so convenient and fast. Btw select credit if asked coz it is not savings. Hopefully it would work the same for all travellers going to other countries
No issues at all with this card
I've been using this travel card for 6 years. I've traveled most of Asia and the USA with it. I've never had a problem in any country with it working. The exchange rate is ordinary but then most cards seem to have that issue. I try to avoid taking out cash anywhere and use eftpos/credit which keeps the fees down. I love the fact you can transfer money on to it instantly from the commbank app. Most of the others you have to wait several hours for your money to go onto the card. My daughter also has this card and has traveled extensively with no issues at all.
Great in Bali
It was my first time using this card and I didn't actually convert from AUD to IDR I let the atms do it for me! I would transfer from my everyday bank account to the travel account and left it AUD then just took it out of an ATM as I needed it. The only reason you need to convert it beforehand is to lock in a great rate. The ATM fees were $3.5 each time but that's not huge.
Will be using again for Singapore, Malaysia and Thailand this year, hopefully I can write a good review afterwards.
I have been thinking this was my best solution, but I have often found the percentage rate is one of the worst, as I often travel in and out of Indonesia, with a large number of branches around the country, but after more than twelve months the fees and conversion rate well I should have realized are ridiculous.
I have changed over to Citi Bank Visa Debit card and 28 Degree latitude finance and found them to be more reasonably price fees and conversion rates.
So the other days experiment was to determine from the same ATM I used Commonwea...lth gave 8000 IDR for every Australian dollar were as the others have over 10000 IDR. So really at conclusion its expensive and has higher access few through the Indonesian ATM machines compared to my other cards are very high, the only saving grace is the app were I can move monies a little easier as this was my primary banking for over 10 years, it will be my back up in future.
Warning: you must be extremely scrupulous when using these cards!!!
These cards will in most cases get you a better exchange rate than other cards, and they are convenient to carry around. However you must be EXTREMELY CAREFUL when using them that you do not INADVERTENTLY CONVERT money from one currency to another unnecessarily.
Despite what the bank may say they add a few percent onto the exchange rate so every time you switch money it is costing you rather a lot. To use the card you must be absolutely certain what currency is set as the PRIMARY currency, and absolutely certain what currency the machine or...website is going to charge. It sounds obvious, and I thought I was smart enough for this, however despite my efforts I've made a few mistakes here and there and wasted a whole heap of money exchanging money unnecessarily. Also note that there will usually be ATM charges which vary a lot and are hard to predict. Ultimately these cards are probably the LEAST WORST OPTION for many travellers. But be scrupulous about every transaction or you won't get good value out of them. Btw If you access to a foreign account I believe the best way to exchange money is through a website called "transferwise".
We have used a number of travel cards over the years but this is the one we use all the time. We bank with Comm Bank so the ease of transfering money across instantly is great. No more being stuck for days waiting for money to transfer over. Have used it as a credit card and at ATM's throughout Europe, UAE, US and most recently in Vietnam with no problems.
Quickest and most efficient
I used the CBA travel card all over the states and through Canada and it couldn't have worked better. I am a commonwealth customer so I am able to transfer money through NetBank INSTANTLY which is a massive bonus compared to other travel products. The exchange rate was competitive to the current market and the fees were very minimal. Both friends and family love this product. Highly recommend!!!
Had no problems
I was hesitant to use this card as the bad reviews I had read. I am a customer of Commonwealth bank. They gave me the option of picking up card the day before I leave the country or order one through Netbank. According to other reviews the card was rejected by some places due to not having the persons name on it. So I thought I would order through Netbank & thought maybe my name would be on card as instead of buying one over the counter at the branch. I received my cards with my name on it 5 days later, they give you 2 cards one is a back up ca...rd and you pick a pin number and Activate the card. I only put 100 US dollars on it when I ordered it through Netbank just in case it didn't work. When I read the instructions I loaded more fund through Netbank which you can move to other accounts according to the instructions. I used it my hotel in the US and I used it at a grocery store and an ATM without a problem. I think others who have had problems maybe don't read instructions properly. You must use credit option. Also preload with the currency you want to use and there is more info regarding multiple currencies in booklet. Apparently you can load a few different currencies. Also according to what I've read some countries have more than a 4 digit pin then you must add 00 to your pin. I only used it it the US with a 4 digit pin so I can't say if that's what you do in other countries. Also any unused currencies just move over to your normal account. I took the travel cards, US cash and my ATM cards with me just in case card didn't work. Just look for the Mastercard logo on ATM's, etc. when overseas. Also Mastercard have a locater on their site and you just put in where you are going and they will show where there are ATM's, etc. that accept the card. I had my normal Debit Mastercard as backup. Basically read the travel money booklet that comes with the cards and there should be no problems just remember to activate card and choose a pin and read carefully regarding multiple currencies and choose "credit option".
No problems. So easy to use...
We used this card as a back up card to our cash as we dont have a credit card. It was great we were able to use it for our hotel security bond and car rental security bond. Also if we didnt take enough money out with us for the day we used this card.
It was very easy to use and we werent charged any hidden fees.
Insecure travel card
The travel card used in European Union was ok, however, it was compromised in South Africa. Thieves were able to get access to the information on the card, after it was used at an ATM, with a security guard at the bank. Card is still in my possession and they were able access the funds.
Questions & Answers
can we transfer money overseas (India) through travel money card by using money gram.
How to renew my travel money card with commonwealth bank while I’m overseas ? Do I have to be physically present in Australia in order to renew it? Is there any other way to renew it while I’m overseas?
Hi Kit. Check out all the reviews before you renew the card.
Hi, the card was used to withdraw $100 USD from an ATM in Walmart in Kentucky USA. Was charge $2.50USD by the Commonwealth , but then charged an additional $18.36 USD. So a $100USD withdrawl cost $20.86USD , About $30 AUS. Is this right? How do we avoid this.
It was probably a private ATM. Always use recognized banks. I would suggest only withdrawing when you need cash and don’t do this often. Use the cash card to pay for as many of your transactions as possible as there is no fee for payments.
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