No problems again
Purchased new Travel Money Cards for another trip to the US. Probably didn't really need to but it I did. Loading was quick and easy. Website was easy enough to change PINs. Had a small issue initially since it still had the old cards associated with it as well.
The strange thing about the US is that PINs are never needed unless getting money from an ATM. Restaurants, hotels, theme parks, bars, and shops, not a problem.
Simple to use and never had a problem.
The trick is to do your research... take the bad reviews with a dose of salt
I've read most of the reviews for the commonwealth travel card, and i feel i should set the record straight! I have used my card for a year of travelling and am about to use it on another trip. I've not had any problems with excess fees because i took 30 minutes out and read all the faqs before i set off on my trip. Everything is answered there. I did later have a complaint about a large sum i transferred over being converted to the wrong currency and when i emailed the customer support, they explained what i should have done in the settings th...en as a good will gesture, gave me $80 back which more that covered the fees i had to pay to convert it into my desired currency. So in a nut shell, don't take these reviews too seriously... Too many people are too lazy to read up on how the card actually works. Try to not take cash out on the card cause there are fees associated, just use it like an eftpos card and do look after the card. If lost, it is basically like cash. Like having travellers cheques i guess. Easy to use when you read all the info about how the card works 2 to 3 days is a long time to wait for funds to clear
Fantastic for the USA - If you use it right.
I am traveling in the USA, and only have my card loaded with USD. I use the card for absolutely everything - groceries, lunch, dinner, taxis, hotel, etc. I have not paid a single cent in fees (I took $300 USD with me in cash too).
My laptop failed while I was traveling here, and as they are cheaper here I got another. I purchased this on my Australian card to avoid having to reload my travel card (worse rate + 1% fee).
My exchange rate when loading it was ~0.91 with the CBA, but other places were offering ~0.92. I found that to be a reas...onable trade for the peace of mind that if i lost the card, I could cancel it and not have to re-do on all my payments linked to my Australian card. Places here don't seem to ask for signatures all the time. That is their risk however, and purchases can be easily challenged if they don't have signatures for them. Easy. Two cards. Doesn't expose my savings account. Exchange rate was a little worse than what was offered in other places.
I used the Commonwealth Bank of Australia's (CBA) Travel Money card in Italy and Spain during July, August and September 2013. Despite the bad online reviews I have been a long term customer of CBA and decided to give them the benefit of the doubt. It turned out I was pleasantly surprised. It worked all the time, the ATM fees were reasonable and as a university student there was no sign up fee. When I emailed CBA a couple of queries while I was over there the response I received was prompt and helpful. Had anything gone wrong I feel confident t...hey would have been a great support. Couldn't recommend it more! Easy to use, reasonably priced, good customer service The fee to transfer more money onto the card for a second time could have been cheaper.
Does exactly what it says
I've used the travelmoney card twice now, on two separate travels throughout Europe. Both times I have found it incredibly convenient, and I would recommend it to anyone who wants to travel through mutliple countries without worrying about money.
Sure, you do need to use a little common sense, like withdrawing enoug cash in advance if you know you are going to a place where cards are not universally accepted, or if you are going to a country like Czech Republic or Hungary where the currencies are not loaded on the card.
But that is real...ly common sense and not an issue if you are a halfway competent traveller. When I wanted to use the pounds I had on my card and convert them to Euros, I rang up the 24 hour service at 3am Australia time, was put through to an operator straight away, and the transaction done in about 30 seconds. Have never had any problems with this card, I was quite surprised at the bad rap it's got on this website. If you are travelling through Europe or the States I honestly cannot think of a way it could be improved. And think about it - every single transaction that you make on your card is charge free! What more could you want? Reliable, inexpensive, easy to use and hassle-free Would love more currencies on there.
We had no problems
I was very hesitant about this card after reading some of the reviews. The teller at the Bank advised me he'd not had any complaints - and also a friend who had come back from the USA had no problems either. I got us 2 cards to go to Hawaii with last month. I found it convenient and it was accepted everywhere. I used it to pay for meals, buy clothes etc and I also took money out from the ATM's. the ATM's limited us as to how much we could withdraw [$200 max or $300 max] unfortunately - so I will take lots of cash and use the card to pay for larger items and meals next time. We even used it on our Hawaiian Airlines flight home.
Convenient and accepted everywhere we used it
Used in Thailand and Signapore. Better and cheaper than Debitcard. My family have also used the card all over UK and Europe and the USA. Easy to check online to see where you are at. Am top up on card is easy too. Hwere able to change left over curency to remaining ones so I could continue to spend up big
Best way to access money overseas
I have travelled through the UK and Europe number of times over many years always finding it a pain to easily access my money and often quite expensive. In 2010 I carried a travel card with 2 currencies and thought it was fantastic. Everyone is familiar with using credit cards and ATMs, this is just the same. Iwas able to use everywhere even paying road tolls throughout Europe. If one currency ran out it simply started withdrawals from the other currency until I topped up. I have just got new cards for a trip this year and look forward to the ease of carrying just another card.
Easy to use
Top up should also be free
Excellent card, not a single problem!
We recently travelled to the USA for 3 weeks and looked around for a cheaper and safer way to carry our money as we were intending on taking a bit. After some research we decided on the Travel Money Card, cash and transferring the remainder to a friend we were living with so that we didn't have all our money in one form. We were a bit worried about the travel money card after reading some of the negative reviews on this site but we decided to give it a go anyway. We are extremely happy we did.
We were in New York, New Jersey, Miami and Fort ...Lauderdale and did not have it declined once. We shopped in different types of shops from large retailers to smaller ones. We kept an eye on our balance and because we had cash as well we did not need to withdraw from the ATM as we already knew that the fees would be quite high. If you plan your trip and your spending you may not need to make withdrawals and risk the fees. There were two cards so we each had one and went crazy with the shopping. I cannot comment on whether the customer service is helpful because we didn't need to call them but this card worked perfectly for our needs and will definitely use it again for our next trip in conjunction with cash. We will also remain cautious and keep an eye on things but I think that's standard for any money carried on a trip or anywhere else. Reliable, easy to use and extremely convenient and cheap to obtain None that we encountered
Questions & Answers
can we transfer money overseas (India) through travel money card by using money gram.
How to renew my travel money card with commonwealth bank while I’m overseas ? Do I have to be physically present in Australia in order to renew it? Is there any other way to renew it while I’m overseas?
Hi Kit. Check out all the reviews before you renew the card.
Hi, the card was used to withdraw $100 USD from an ATM in Walmart in Kentucky USA. Was charge $2.50USD by the Commonwealth , but then charged an additional $18.36 USD. So a $100USD withdrawl cost $20.86USD , About $30 AUS. Is this right? How do we avoid this.
It was probably a private ATM. Always use recognized banks. I would suggest only withdrawing when you need cash and don’t do this often. Use the cash card to pay for as many of your transactions as possible as there is no fee for payments.
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