Community First Credit Union

From the moment i applied for a car loan to it being approved was roughly 3 days, pretty good when you consider the rate is only 5.34%

A Huge shout out to Sabina in the loans area who was fantastic at communicating the whole way through the process

I found this Company highly professional and would recommend them in an instant. The lady who assisted me with my application was excellent. Before I confirmed to sign up for this card I was made fully aware of the outlay of all costs etc.

I am also very happy half of my yearly fee will be given to the McGrath Foundation.

Misplacing a card is not a problem or a stressful event with Community First. They stopped my card immediately and were only too happy to reactivate it when I found my card! Polite, professional service is amazing. Thank you Bushra and Community First.

Was extremely happy with the level of service and the speed of approval.
Am know able to enjoy the benefits of solar without the high electricity costs.
Would highly recommend Community First.

Great rate, low fees smashed the banks rates and support households source clean energy from the sun ! Easy application process pretty quick turn around and funding, very happy would definitely recommend

The service from any of the staff who has contacted me have all been excellent in their intraction with me and I cannot say any more for them. With regard to the loan it is all that I expected and the interest rate is good.

The Staff at Mt Druitt are fantastic, I am able to talk to them freely. They've helped me with all of my Financial situations.

I have my Home loan,credit card & Insurances, they are always willing to listen & they explain everything in a manner that I am able to Understand. My daughters also have their accounts with you

Ben

I could not be happier with the service, the professionalism and of course the friendly nature, in particular, Sami Moore and Nathan Johns.
Ever since the first day I called them when they were the deadly duo at Lakehaven, and even though they are at separate CFCU depots, they both continue to give 100% to each and every query, question or advice that I have asked for.

Customer service first rate a pleasure to have a bank thats so helpful with the products they offer and the delightful mannerisms of all there friendly phone operators/very prompt to respond should any problems arise thanks for the get experience

Nat and staff at Warriewood were professional,informed and patient in discussing the loan.The end result was an ontime approval at a good rate.
I thank them for the high level customer service.

Very helpful and very nice to deal with. Sorted everything out with no fuss. Explained everything to make sure I understood. I will gladly reccomend community first credit union to everyone.

When I go into my branch, the staff know who I am and make me feel special, not only I talk about banking, they take interest in my personal life!!

Initial customer service was great but subsequent phone calls have given the feeling operators are a little vague in relation to queries. Maybe new/ training related. rate is good. No extra cost were In the loan agreement.

I have been a customer here for many years now and the service provided both in the past and now is excellent .keep up the good work .as a satisfied customer I look forward to many more years with you.

Easy, fast, prompt and simple. Customer service much above average. I misunderstood one part of the application form and haven't provided all the details which could've been seen as being dishonest. Sabina was non-judgmental and made me feel understood.
Thank you Sabina and the Team!!!

November 19th 2019 Update: Friendly service

Quick and easy. Very friendly service. All you need when you find yourself in dire straits and want it to be sorted as soon as possible. Well done Community First.

My experience with Community First has been delightful, the customer service was amazing and everything was simple and easy. I didn't have to chase anything up Christine called me and informed me of every step. I would highly recommend Community First to friends and family.

customer service have been nothing but amazing the whole time. so easy to deal with!!
the green loan i took out is perfect for what i need and the loan rate is great!

I needed a mortgage in a hurry to buy an investment property and Nat Itzhaki delivered in super-fast time. No hidden costs. The loan rate was very competitive against the banks.

I applied for a Green Loan, to have additional Solar Panels installed.
The online process was extremely quick & easy to apply for.
I received approval within minutes & only needed to email through verification of income to complete the process.
In all interactions, I found all staff to be extremely helpful & provided clear - easy to understand information.
I Would not hesitate to recommend Community First Credit Union to anyone seeking a Green Loan.

Everything was excellent I am 100% satisfied with the whole process staff were professional at all time the speed of the process was excellent everything explained and easy to understand and very friendly and extremely helpful nothing was to much trouble