Never heard back
I spoke with a consultant and she said everything was going to be organised for me... I had a call from the extras cover people but nothing from my hospital cover company
Did not like the process
customers cant compare the plans without providing their phone numbers. I just wanted to window shopping at first and take my time to make the decision but someone called me straight away which was annoying.
Good for comparisons but then the spam calls start and don't stop.
Have compared energy, car insurance on here. It is a helpful insightful service.
However I just looked up medical insurance on advice I may be up for a large hospital bill by unless I wait for God knows how many years on the public hospital list. I decided the insurance didn't outweigh the cost of what I needed for two one off bills and not to pursue it .
However I was called off a Queensland number multiple times. So I blocked it. Next day called of a VIC number to "help me".
I both do not actually need or benefit from but also don't want the insurance. Trying to sell me crap I don't need or want.
Not fully informed
Although the salesman was pleasant and seemed helpful, it was not made clear to me when I switched health funds that I was signing up to a higher level of extras cover and therefore would have to serve a two month waiting period on extras (at a time when I needed it the most). By signing up through Compare the Market I also missed out on the promotion whereby the company I signed up with was waiving waiting periods on extras. It also was not explained to me that once I made a claim with my new fund, my cooling off period with my old fund was forfeit. Now I find myself in a position where I have no extras cover and can neither go back to my old fund or claim with my new fund. I would not use this service again.
Have ordered electricity and gas connection by these guys. The said they ordered the installation through a supplier and asked us to be on site between 1 and 6pm. They never showed up. I called to trace and they didn't send the job over to the supplier...
Took time off work for this too. There guys wasted my time.
Wouldn't use them again.
The service was ok and they found competitive products however it took 3 calls to get the connection all set up (twice they were the hold up and once I was) and then in the days afterwards I received a flurry of sales calls from different companies including energy providers and solar companies. Assume they are onselling customer details.
So you go to the website, you answer the questions, you get the quotes than you get transferred to the "trusted partner" where you answer more questions, and after you wasted your time you'll be told that based on the details you provided you cannot be insured. And they ask questions that nobody has the answer for on hand and if you give them inaccurate information they will probably refuse your claim (that's not a fact only my speculation) saying that they asked you how many strands of grey hair you have and you didn't count them properly.
Lack of transparency and rigour?
First thing first the gentleman who assisted my query is super friendly and very helpful. I cannot believe that he rang me literally few seconds after I submitted my details through the website. He gathered all the backgrounds information and the details about my current private health insurance such as how much I am currently paying and what services that I have been regularly using or had historically used in the past, which I shared openly with him. The only concern that I have is that he just straight away gave me one recommendation, but he...did not give ma any 'options' with any pros and cons. And even after I asked what about 'this provider....' , which he then checked and he found out that that it turned out 'cheaper' then his first recommendation. He still insisted on selling the first recommendation without satisfactorily or transparently explained why I should not take the cheaper option. As I felt pressured to make a decision on the spot, so I agreed to go along with his recommendation. But once I hang up the phone, I left me with a wander if I have made the right decision. And to add a more confusion, about half an hour after that phone I received an 'auto' generated email from my website enquiry recommending 5 'other' providers that are cheaper than his recommendation that I have agreed on. So I am not sure now if I should stick to this decision or to cancel this policy that I have just agreed on.
Had to do most of the work mysel
Advertising suggests that the company will do the work for me. So far I have spent over 3 hours completing the transfer from old to new. I could have done the comparison myself on line
My first contact was very useful to simply explain the best option for gas and electricity. However I was signed up to the wrong company and had to call back. Was relatively quickly (a few days) fixed however now have received confirmation and address was not correct. So I’ve had to spend more time getting that corrected direct to the new supplier. Next time I may compare, but do sign up myself.
Price not quite as advertised
The comparison was really helpful, but the final price offered by the insurer was marginally more expensive than what I agreed to when signing up through the website. I also received a call from Compare the Market while I was still in the process of using the comparison tool, which I found quite invasive and frustrating.
Worked out to be cheaper if I did it myself
Wasn't really worth my time. After all the sales talk and legal spiel. I ended up paying more and needed to follow up on everything myself. Details were left out until 45 minutes into the sales talk. overall not really a happy experience. Luckily with the 30 days cooling off I was able to change everything back without to much hassle.
Not the right providers
After submitting all the info regarding my car and the desire to have my 22 year old daughter covered by the policy, the selected insurer told me that they would not cover anyone under 25 for my car as it was considered a performance vehicle. This would have been good to know before opting for the policy. So why offer up potential insurers, if they are not going to cover you as per the submitted info.
Not exactly accurate
I have quotes and although it showed what was cheapest to expensive accurately, when you go to the partners and enter the exact details, it is way more expensive than the quotes your site lists.
Wouldn't use this service again.
I encountered a problem with my internet service provider arranged by Compare The Market. Contacted CTM a few times for help but several calls and still no joy. Totally frustrated.
Questions & Answers
please could I get a comparison between an Epson EB-S41 SVGA 3LCD Portable Corporate Multimedia Projector and a mini Home Theatre HD Multimedia LCD Projector
Ive been told the mini Home Theatre model has 7000 lumens which I can't believe as the brightness quality is very poor especially for a power point presentation which is the primary reason I purchased this model. I personally have a feeling Ive been duped and the Epson would have been a better purchase.....
what is the comparison/difference between Panasonic NN-CF770M and PANASONIC NNCF874BQPQ apart from size. What other flatbed combination benchtop cookers are available offering the same as PANASONIC NNCF874BQPQ.
I like what it offers, but don't like what I have read from owner reviews.
I like the 2 level cooking and have to replace my 20 yr old Sharp Carosell convection/grill and are TOTALLY confused as to what best to buy.
I use for baking, grilling, microwave dog is disappointed at luke warm meals. Ha, Ha
i purchased the woolworths insurance policy after going through compare the market and would like to know how i can now redeem the $50 wish e gift card. my quote was 320456995 and 320453950
name Rhonda Tomerini woolies card no 9344502256901
Get an answer from our members and Compare The Market representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.