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Compare The Market

Compare The Market

4.4 from 2,189 reviews · View Statistics

Reviews

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    2.8 (57)
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Kathleen B.
Kathleen B.South East Queensland, QLD
  • Verified

Never heard back

published

I spoke with a consultant and she said everything was going to be organised for me... I had a call from the extras cover people but nothing from my hospital cover company

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1 comment
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Shannon G.Compare The Market
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kkk
kkkSydney, NSW
  • Verified

Did not like the process

published

customers cant compare the plans without providing their phone numbers. I just wanted to window shopping at first and take my time to make the decision but someone called me straight away which was annoying.

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1 comment
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Shannon G.Compare The Market
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Good for comparisons but then the spam calls start and don't stop.

published

Have compared energy, car insurance on here. It is a helpful insightful service.

However I just looked up medical insurance on advice I may be up for a large hospital bill by unless I wait for God knows how many years on the public hospital list. I decided the insurance didn't outweigh the cost of what I needed for two one off bills and not to pursue it .

However I was called off a Queensland number multiple times. So I blocked it. Next day called of a VIC number to "help me".

I both do not actually need or benefit from but also don't want the insurance. Trying to sell me crap I don't need or want.

Incentivised ReviewNo
1 comment
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Shannon G.Compare The Market
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  • Verified

Not fully informed

published

Although the salesman was pleasant and seemed helpful, it was not made clear to me when I switched health funds that I was signing up to a higher level of extras cover and therefore would have to serve a two month waiting period on extras (at a time when I needed it the most). By signing up through Compare the Market I also missed out on the promotion whereby the company I signed up with was waiving waiting periods on extras. It also was not explained to me that once I made a claim with my new fund, my cooling off period with my old fund was forfeit. Now I find myself in a position where I have no extras cover and can neither go back to my old fund or claim with my new fund. I would not use this service again.

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1 comment
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Shannon G.Compare The Market
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Ashneel
Ashneel South East Queensland, QLD
  • Verified

Time wasted

published

Have ordered electricity and gas connection by these guys. The said they ordered the installation through a supplier and asked us to be on site between 1 and 6pm. They never showed up. I called to trace and they didn't send the job over to the supplier...
Took time off work for this too. There guys wasted my time.

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1 comment
Compare The Market
Shannon G.Compare The Market
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Luke C.
Luke C.Hunter Region, NSW
  • Verified

Wouldn't use them again.

published

The service was ok and they found competitive products however it took 3 calls to get the connection all set up (twice they were the hold up and once I was) and then in the days afterwards I received a flurry of sales calls from different companies including energy providers and solar companies. Assume they are onselling customer details.

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1 comment
Compare The Market
Shannon G.Compare The Market
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Banyek
BanyekWestern Australia
  • 10 reviews
  • 13 likes

Headache

published

So you go to the website, you answer the questions, you get the quotes than you get transferred to the "trusted partner" where you answer more questions, and after you wasted your time you'll be told that based on the details you provided you cannot be insured. And they ask questions that nobody has the answer for on hand and if you give them inaccurate information they will probably refuse your claim (that's not a fact only my speculation) saying that they asked you how many strands of grey hair you have and you didn't count them properly.

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1 comment
Compare The Market
Shannon G.Compare The Market
Agus
Agus Greater Melbourne (Outer), VIC
  • Verified

Lack of transparency and rigour?

published
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1 comment
Compare The Market
Shannon G.Compare The Market
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Cathy
CathySouth West, QLD
  • 2 reviews
  • Verified

Had to do most of the work mysel

published

Advertising suggests that the company will do the work for me. So far I have spent over 3 hours completing the transfer from old to new. I could have done the comparison myself on line

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3 comments
Compare The Market
Shannon G.Compare The Market
Cathy
Cathy
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Shannon G.Compare The Market
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  • Verified

Ok eventually

published

My first contact was very useful to simply explain the best option for gas and electricity. However I was signed up to the wrong company and had to call back. Was relatively quickly (a few days) fixed however now have received confirmation and address was not correct. So I’ve had to spend more time getting that corrected direct to the new supplier. Next time I may compare, but do sign up myself.

Incentivised ReviewNo
1 comment
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Shannon G.Compare The Market
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Alex W
Alex WPerth, WA
  • 2 reviews
  • 2 likes
  • Verified

Price not quite as advertised

published

The comparison was really helpful, but the final price offered by the insurer was marginally more expensive than what I agreed to when signing up through the website. I also received a call from Compare the Market while I was still in the process of using the comparison tool, which I found quite invasive and frustrating.

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1 comment
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Shannon G.Compare The Market
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Steve
SteveGreater Melbourne (Outer), VIC
  • 2 reviews
  • 3 likes
  • Verified

Worked out to be cheaper if I did it myself

published

Wasn't really worth my time. After all the sales talk and legal spiel. I ended up paying more and needed to follow up on everything myself. Details were left out until 45 minutes into the sales talk. overall not really a happy experience. Luckily with the 30 days cooling off I was able to change everything back without to much hassle.

Thanks Steve

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3 comments
Compare The Market
Katrina W.Compare The Market
Steve
Steve

Hi Katrina, I’m more then happy to provide you with more details. Feel free to reach out.

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Katrina W.Compare The Market
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Sonia
Sonia Illawarra, NSW
  • Verified

Not the right providers

published

After submitting all the info regarding my car and the desire to have my 22 year old daughter covered by the policy, the selected insurer told me that they would not cover anyone under 25 for my car as it was considered a performance vehicle. This would have been good to know before opting for the policy. So why offer up potential insurers, if they are not going to cover you as per the submitted info.

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1 comment
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Katrina W.Compare The Market
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  • Verified

Not exactly accurate

published

I have quotes and although it showed what was cheapest to expensive accurately, when you go to the partners and enter the exact details, it is way more expensive than the quotes your site lists.

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1 comment
Compare The Market
Katrina W.Compare The Market
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  • Verified

Wouldn't use this service again.

published

I encountered a problem with my internet service provider arranged by Compare The Market. Contacted CTM a few times for help but several calls and still no joy. Totally frustrated.

Incentivised ReviewNo
1 comment
Compare The Market
Katrina W.Compare The Market
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Questions & Answers

Rosemary M-S
Rosemary M-Sasked

please could I get a comparison between an Epson EB-S41 SVGA 3LCD Portable Corporate Multimedia Projector and a mini Home Theatre HD Multimedia LCD Projector
Ive been told the mini Home Theatre model has 7000 lumens which I can't believe as the brightness quality is very poor especially for a power point presentation which is the primary reason I purchased this model. I personally have a feeling Ive been duped and the Epson would have been a better purchase.....

No answers
sabrina
sabrinaasked

what is the comparison/difference between Panasonic NN-CF770M and PANASONIC NNCF874BQPQ apart from size. What other flatbed combination benchtop cookers are available offering the same as PANASONIC NNCF874BQPQ.
I like what it offers, but don't like what I have read from owner reviews.
I like the 2 level cooking and have to replace my 20 yr old Sharp Carosell convection/grill and are TOTALLY confused as to what best to buy.
I use for baking, grilling, microwave dog is disappointed at luke warm meals. Ha, Ha

No answers
Rhonda Tomerini
Rhonda Tomeriniasked

i purchased the woolworths insurance policy after going through compare the market and would like to know how i can now redeem the $50 wish e gift card. my quote was 320456995 and 320453950
name Rhonda Tomerini woolies card no 9344502256901

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