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    2.0 (131)
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Jenny
Jenny Sydney, NSW
  • Verified

Review of Gas & Electricity

published

The lady was helpful in explaining the process and rates.
I am still waiting for the new contract to be emailed to me to double check as I got the call a week ago.

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Katrina W.Compare The Market
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Jarrod
Jarrod Greater Melbourne (Metropolitan), VIC
  • Verified

Hard work for no result

published

Did half of what they were supposed to after about 3 conversations. Then on the last call staff member doubted me that I had gone ahead with a plan at all, and then cracked the crap when they found out that they missed the deal.

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Shannon G.Compare The Market
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JAK
JAKGreater Melbourne (Metropolitan), VIC
  • Verified

Incomplete provider options

published

I was offered a rate 1% better than I was offered by my currrent provider to contract with them again. There are better options. I also requested that the new plan not commence until my old plan expired but when the docs came through it commenced immediately. Needless to say, I cancelled during the 10day cooling off period.

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Shannon G.Compare The Market
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Milly02
Milly02Hunter Region, NSW
  • 23 reviews
  • 8 likes
  • Verified

There were 2 quotes one for car and one for house Ins. Car 5star and house a poor 2star

published

Very happy with Car Ins. A local Company in Newcastle. but for Household I was knocked back by most Insurers. My House Ins had lapsed and I had forgotten to renew and because it was a new policy they knocked me back. I wanted the Woolworths one in particular but No Go.
Be careful though if they say windscreen repair it does NOT mean replacement!

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Katrina W.Compare The Market
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Matt Y
Matt YVictoria
  • 2 reviews
  • Verified

Easy annual solution to save money, but no prizes for customer service.

published

Convenient, fast way to save a bit of money every year on utilities.

The call I made was slightly painful due to one monotonous, fast speaking individual, who just wanted it over and done with.

You know that voice when someone hates their job and wants to quit? That voice.

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Katrina W.Compare The Market
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Sarah
Sarah Central Highlands and Goldfields, VIC
  • Verified

Terrible

published

Very pushy and even after I said I don’t want to proceed with the policy they took the payment out anyway!! Absolutely rude and arrogant. Couldn’t believe it. AHM was not happy

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Shannon G.Compare The Market
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Alessandro
Alessandro Sydney, NSW
  • Verified

Useful

published

I did insure with one of the comparison insurers but a little disappointed on all the extra cost added once you choose. I would prefer to see all costs upfront but understand that each customer would have different needs

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Shannon G.Compare The Market
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  • Verified

A real waste of time, clueless

published

Spent over an hour on the phone with compare going through options with a consultant. Then finally went through the long question process before signing up. A few days later I heard nothing from the energy provider about getting installed as I was moving home. I rang them and was told I been setup incorrectly by compare. So had to cancel that plan and start again with a risk I’d be moving in without electricity. Do not use

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Shannon G.Compare The Market
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Maggiebas.
Maggiebas.Greater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

Great resource as a starting point to find competitive car insurance qoutes

published

There were only a few companies that I could choose from (5 to 6).
The most frustrating part was the insurance company giving one estimated quote on the "Compare the Market" website, and then when you went to the site to get an accurate quote, using the exact same information, the quote price would increase by up to $500. For example on Compare the Market, I was quoted $685 for comprehensive insurance, however when I went to the website, the final quote was $1260. This happened each time I went to follow up on a quote on all websites, which I found not only misleading but also very frustrating.

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Shannon G.Compare The Market
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Nick
NickSydney, NSW
  • Verified

One star is way too generous!

published
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Katrina W.Compare The Market
Nick
Nick
Compare The Market
Shannon G.Compare The Market

We are sorry to hear that you have not had a positive experience with Health.com.au and we will ensure your feedback is passed on to their team.

Many thanks.

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Darren Ross
Darren RossHunter Region, NSW
  • Verified

Its not compare the market its sell a policy

published

Called to compare health funds but ended up signed up with a new fund. Was told we had until the Wednesday to decide if we wanted to go ahead but on Monday we received welcome letters from the fund telling us are membership cards were in the mail. Not happy and will not use again.

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Shannon G.Compare The Market
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Nathalie
Nathalie Illawarra, NSW
  • Verified

Not received confirming email or anything from AGL

published

Was told I would receive information from signing up to AGL. I have still not received anything. Have I changed companies for my electricity and solar or not? Not sure

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Shannon G.Compare The Market
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Joshua
Joshua Perth, WA
  • Verified

Every insurer offered is auto and general

published

Nearly every car insurer recommended is just auto and general rebadged - does not have suncorp, rac, huddle. Compare the market is owned by auto and general and sells auto and general

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Shannon G.Compare The Market
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Karen
Karen Greater Melbourne (Inner), VIC
  • Verified

High pressure sales

published

Saved money but felt pressured to sign up on the day. Online process offered an opportunity to speak to someone which I didn’t want yet they called me immediately that I entered my number.

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Shannon G.Compare The Market
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Chantelle
Chantelle South East Queensland, QLD
  • Verified

Was conned into a health insurance plan I could not afford

published

Woman who served me talked me into getting health insurance which was not suitable for me and consisted of more than what was necessary in my case. Would not recommend

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Shannon G.Compare The Market
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Nadia R.
Nadia R.Metropolitan Adelaide, SA
  • Verified

shonky

published

Promised a $20 gift card - never received it. Have to type at least 30 words, can't think of any more other than where is my $20 gift card you promised.

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Shannon G.Compare The Market
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Michael
MichaelStrathfield
  • 13 reviews
  • 6 likes

The good news and the bad news

published

These guys were great for my home insurance but life insurance was a terrible experience.I got bombarded with questions and at the end never even got a call back.Im 49 only ever had slightly high cholesterol 5.8 from 5.5 ( normal ) Sugar always great ,I don’t smoke and have had a Hernia,also I had a TP claim this sent them running lol .Trust me guys insurance companies want people that will never claim and when they do your voice is recorded and used against you,people don’t fall for the easy applications Story either.

Compare The Market
Katrina W.Compare The Market
Michael
Michael

Just telling people how it is when applying for life insurance and how the insurance companies act ,which they should be disclosing more openly.

Sam
Sam South East Queensland, QLD
  • Verified

The quote wasn't accurate

published

We went with one of the quotes provided but when we went to the company's website to finalise the details the price went up - none of the details changed but the price did.

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Shannon G.Compare The Market
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Janet
Janet Central Highlands and Goldfields, VIC
  • Verified

Helpful

published

Was interesting to see comparisons of insurance businesses but only the ones that paid to be included with this company. Made life simpler. I had a call from one of the companies recommended so went with them as they were competitive.

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Shannon G.Compare The Market
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Marty Wooster
Marty Wooster
  • 2 reviews
  • Verified

Does not compare the whole market

published

It seems this site only compares rates for businesses that pay them a commission otherwise ALL results would show. I was recently comparing rates for electricity but what turned out to be the best one was not shown by compare the market. I had to use another comparison site to get other providers.
Maybe you should change your name to "Compare the businesses that pay us a commission only"

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Katrina W.Compare The Market
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Donella
Donella Sydney, NSW
  • Verified

Quote different to comparison quote

published

Good overall but the quote when I went to budget direct (directly from compare the market) was $30 less. I couldn't submit this review unless I used 30 words at least. That's worth mentioning in this review.

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Shannon G.Compare The Market
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  • Verified

Terrible

published

If I could give it no stars I would
Very pushy and fake, information varied from person to person and then the insurer was extremely incompetent
Let’s hope I don’t actually need to use my insurance

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Shannon G.Compare The Market
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  • Verified

Prices not accurate

published

The final cost is a lot different to the initial amount stated. Once you go through the process the cheapest quoted does not end up being the cheapest one initially offered

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Shannon G.Compare The Market
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Pd off big time
Pd off big timeSUNSHINE
  • 32 reviews
  • 20 likes

Disappointed with being wrong info

published
Compare The Market
Shannon G.Compare The Market
Pd off big time
Pd off big time

Thanks for making contact and going thru this complaint with me. Much appreciated.

Compare The Market
Shannon G.Compare The Market
Tracey
Tracey South East Queensland, QLD
  • Verified

Disappointing

published

I joined Red Energy through compare the market or so i thought. It wasn't even processed! It was a waste of time & effort because the amount of time i spent on the phone to find out my request wasn't even processed was extremely disappointing!

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Shannon G.Compare The Market
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Page 4 of 13

Questions & Answers

Rosemary M-S
Rosemary M-Sasked

please could I get a comparison between an Epson EB-S41 SVGA 3LCD Portable Corporate Multimedia Projector and a mini Home Theatre HD Multimedia LCD Projector
Ive been told the mini Home Theatre model has 7000 lumens which I can't believe as the brightness quality is very poor especially for a power point presentation which is the primary reason I purchased this model. I personally have a feeling Ive been duped and the Epson would have been a better purchase.....

No answers
sabrina
sabrinaasked

what is the comparison/difference between Panasonic NN-CF770M and PANASONIC NNCF874BQPQ apart from size. What other flatbed combination benchtop cookers are available offering the same as PANASONIC NNCF874BQPQ.
I like what it offers, but don't like what I have read from owner reviews.
I like the 2 level cooking and have to replace my 20 yr old Sharp Carosell convection/grill and are TOTALLY confused as to what best to buy.
I use for baking, grilling, microwave dog is disappointed at luke warm meals. Ha, Ha

No answers
Rhonda Tomerini
Rhonda Tomeriniasked

i purchased the woolworths insurance policy after going through compare the market and would like to know how i can now redeem the $50 wish e gift card. my quote was 320456995 and 320453950
name Rhonda Tomerini woolies card no 9344502256901

No answers
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