Reviewer Photos & Videos
Great support from the team
Easy to talk to
Was very simple to follow through
Had all my insurances covered and I wa offered options which was really good
Market prices presented quickly
Prices received , apart from one, did not compete with my existing insurer. I hadn’t ever heard of the cheapie so didn’t go with them. I’ve stayed with the company I’ve been with since 1974.
Easy and simple :)
I was happy with the results as it was easier than I expected :) gave me heaps of options to explore and make my own choices ! Highly recommend the company ! It’s Simples lol
Great customer service, can't do without it!
Jarrod from CTM was extremely helpful in providing my wife and I with a Health Insurance package that was tailored to our needs. He guided me through the nitty-gritty of Hospital cover and Extras professionally and seemed to have an expert grasp of all packages on offer. A most proficient employee of CTM.
Don't call me. I will call you.
I received calls from compare the market even though I never actually used the service. They tried to piggy back in as I looked at a car insurance quote from budget direct. Are Compare the market affiliated with Budget ? Or are they just muscling in so they get a commission by pushing their preferred provider?
If I want to use Compare the market I will but I won't be cold called by any provider.
Good service except for two poor instances
1. The compare & transfer of priveate health insurance wasn't very satisfactory. The onus on me to obtain correct transfer certificates wasn't made known to me. Also the no waiting period was applicable to joining only, not cmaking claims, which also was something I wasn't aware of.
2. Not offering a telephone service over the telephone for comparing house & contents insurance was a surprise and I was told to use your website. That was practically useless, as I have no knowledge of how to estimate the re-building cost of my home, nor how to estimate re-purchase price of contents, the website offered nohelp and not being able to ring for guidance was frustrating.
I found the site easy to use and it really helped me wade through the cluttered market of offers quickly and simply to make a decision. Thank you very much
Health cover review
Great knowledge and patience. Explained the products very well. Did not switch as the cover I have still suits me. She was just happy to be of service. Will use again in relation to insurance.
Saves time and money
Information an relevant products are displayed in one place negating the need for browsing multiple websites. Ultimately Compare The Market has saved me time and money with and insurance policies and utility costs.
To check out private health cover
They listen to my needs and did up a package to suit my needs and I found very useful and told about the wave process that be 12 months . And that what my AHM cover me for
My sales person was very professional and understanding - not forceful at all (( which is not the norm )
Would recommend your service to all who need a good comparision done.
Relieved finally got health insurance
My consultant was very helpful friendly and explained everything to me there was no terms I didn't understand she was amazing and we spoke for over an hour getting all my cover right.
Fantastic assistance in finding the best cover
Ben phoned us after we had done a comparison online. I hate talking to sales people but he was very knowledgeable, easy to talk to and made the whole process easy and somehow made it quite an enjoyable conversation.
Great customer service
Spoke to Gabe on the phone for about half an hour regarding my health insurance. He's friendly, helpful and knowledgeable as he has helped an undecided customer like me to pick exactly what type of insurance I want. All in all, he provided great customer service and I really think he sets the example of what a great customer service should be in Australia.
Simple way to save money!
I was looking for a cheaper electricity provider. The consultant was courteous, efficient and professional, but never pushy! I provided details from my current electricity bills and Compare the Market came up with a reputable electricity provider with much lower kWh tariffs. I should save about $400 per year. The new provider sent through my new account details within 24 hours after my conversation with Compare the Market.
Saved thousands changing private health insurance
Quick, efficient and they do ALL the work. Makes moving to a better value health insurance company a piece of cake. Will literally be saving $1000s in lower premiums and higher dental and optical payouts!
Easy and Quick
Found the website easy to use and could quickly see what deal was the best for us. Customer Service new exactly what deal we were referring to and went about upgrading our plan as we were staying with the same company. It did take a bit of time to process but we are happy with the results as the company itself were unable to match this deal as they didn't have it on their system.
Friendly and efficient
The young man was polite, informative and non-pushy. I felt as though he had my needs 1st and foremost. Took the time to inform me of everything and answer my many questions.
Got a great deal with friendly honest advice, Quick and easy sign up with customer support that knows the relevant market in question. 5 Stars would recommend to a friend
Never heard back
I spoke with a consultant and she said everything was going to be organised for me... I had a call from the extras cover people but nothing from my hospital cover company
the meercats do it again!
second time I have called upon these furry little guys if this is as good as the $aving$ made last time i will be very happy.
$o ea$y to $ave!!!
Simple and effective.
It was easy to find out just what I wanted to know. When I found out I could get a much better deal with the firm I was already with I accepted it and was very happy to save money.
Believe the Meerkats.
Chandler, the Consultant who assisted me was the best person I have spoken on the phone with in over 10 years. Very professional yet friendly. Attentive. Knowledgeable. I am grateful!
Excellent effective service
Changing gas and electricity contracts can be frustrating and it can be hard to compare value. This service made it a lot easier. The contact person was patient, pleasant and helpful.
They tailored a health policy to suit my needs.
I was impressed with the health package offered and it saved our house hold more than $378 in the year.
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