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Compare The Market

Compare The Market

4.4 from 2,225 reviews · View Statistics
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Reviews

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    3.8 (239)
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Aggressive selling

published

I checked health fund prices and information.
Very happy with information sent.
Followup phone call 5 minutes later [not requested] was a aggressive change funds NOW conversation.
I need time to check details, check with my current service providers and discuss with my wife before masking any decision.
Not happy that I was given a hard sell.

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Incentivised Review No
unhappy
unhappy

Not giving you my optus login as this is just another con job.

Compare The Market
Shannon G.Compare The Market
RayJo
RayJoMetropolitan Adelaide, SA
  • 6 reviews
  • 1 like

A basic way to allow one to make a decision

published

My comparison of insurance companies showed that my insurer is about right and my decision was to stay where I am so i guess if you input factual information then you get a reasonably accurate comparison.

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Incentivised Review No
Graham
GrahamSydney, NSW

Outcome unclear

published

After providing relevant data, requested an email of the comparison for considering. All I received was an email from an alternate supplier requesting the same information. Still waiting for a response from that supplier. Why is there a minimum 30 word answer required???

Incentivised Review No
Compare The Market
Shannon G.Compare The Market
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Phone call led to me signing up and I didn’t want that

published

I feel the service doesn’t just offer comparison, you get a phone call to discuss the results and then if you’re not strong like me, end up signing up on the phone. Now I have had to go back and cancel the changes. I don’t like being pushed into things so will probably steer clear in the future.
I ended up finding a better deal during my own research.

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Incentivised Review No
Compare The Market
Shannon G.Compare The Market
Russell
RussellSouth East Queensland, QLD
  • Verified

Got the job done...

published

I've used Compare the market many times but was unable to complete an electricity comparison online because the start date was too far away from our move date.
Fortunately because I started it & it wasn't complete someone called me & assisted me over the phone with the connection.
I guess I'm not entitled to the Meerkat Mondays :-/

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Incentivised Review No
Compare The Market
Shannon G.Compare The Market
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jon s.
jon s.Southeast, SA

Getting quotes is easy

published

Always good to compare what other companies are offering. Quotes were competitive but excess payments were higher than my current insurer. Due to this i will be staying with the same company.

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Incentivised Review No
Stanier98
Stanier98Sydney, NSW
  • 5 reviews
  • 2 likes

Market prices presented quickly

published

Prices received , apart from one, did not compete with my existing insurer. I hadn’t ever heard of the cheapie so didn’t go with them. I’ve stayed with the company I’ve been with since 1974.

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John B.
John B.
  • 2 reviews

Don't call me. I will call you.

published

I received calls from compare the market even though I never actually used the service. They tried to piggy back in as I looked at a car insurance quote from budget direct. Are Compare the market affiliated with Budget ? Or are they just muscling in so they get a commission by pushing their preferred provider?
If I want to use Compare the market I will but I won't be cold called by any provider.

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Incentivised Review No
Compare The Market
Shannon G.Compare The Market
Nik_and_Karin
Nik_and_KarinAU
  • 4 reviews
  • 5 likes

Good service except for two poor instances

published

1. The compare & transfer of priveate health insurance wasn't very satisfactory. The onus on me to obtain correct transfer certificates wasn't made known to me. Also the no waiting period was applicable to joining only, not cmaking claims, which also was something I wasn't aware of.

2. Not offering a telephone service over the telephone for comparing house & contents insurance was a surprise and I was told to use your website. That was practically useless, as I have no knowledge of how to estimate the re-building cost of my home, nor how to estimate re-purchase price of contents, the website offered nohelp and not being able to ring for guidance was frustrating.

Incentivised Review No
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Kathleen B.
Kathleen B.South East Queensland, QLD
  • Verified

Never heard back

published

I spoke with a consultant and she said everything was going to be organised for me... I had a call from the extras cover people but nothing from my hospital cover company

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Incentivised Review No
Compare The Market
Shannon G.Compare The Market
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Rosanna
Rosanna Illawarra, NSW
  • Verified

Great service, so easy to use

published

Received a phone call before I left the website. The customer service rep was polite, knowledgeable and patient. He answered all of my questions without making me feel stupid and I believe he got me the best deal for what suited my family. The only negative is that he spoke a little too quickly

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kkk
kkkSydney, NSW
  • Verified

Did not like the process

published

customers cant compare the plans without providing their phone numbers. I just wanted to window shopping at first and take my time to make the decision but someone called me straight away which was annoying.

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Compare The Market
Shannon G.Compare The Market
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Good for comparisons but then the spam calls start and don't stop.

published

Have compared energy, car insurance on here. It is a helpful insightful service.

However I just looked up medical insurance on advice I may be up for a large hospital bill by unless I wait for God knows how many years on the public hospital list. I decided the insurance didn't outweigh the cost of what I needed for two one off bills and not to pursue it .

However I was called off a Queensland number multiple times. So I blocked it. Next day called of a VIC number to "help me".

I both do not actually need or benefit from but also don't want the insurance. Trying to sell me crap I don't need or want.

Incentivised Review No
Compare The Market
Shannon G.Compare The Market
A.R
A.RSydney, NSW
  • 11 reviews
  • 5 likes

Never Again

published
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Compare The Market
Shannon G.Compare The Market
A.R
A.R

Email sent!

A.R
A.R

Thank you Shannon for your email and following up. This is a great customer service from your company which show care towards your customer.

  • Verified

Not fully informed

published

Although the salesman was pleasant and seemed helpful, it was not made clear to me when I switched health funds that I was signing up to a higher level of extras cover and therefore would have to serve a two month waiting period on extras (at a time when I needed it the most). By signing up through Compare the Market I also missed out on the promotion whereby the company I signed up with was waiving waiting periods on extras. It also was not explained to me that once I made a claim with my new fund, my cooling off period with my old fund was forfeit. Now I find myself in a position where I have no extras cover and can neither go back to my old fund or claim with my new fund. I would not use this service again.

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Incentivised Review No
Compare The Market
Shannon G.Compare The Market
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Questions & Answers

Rosemary M-S
Rosemary M-Sasked

please could I get a comparison between an Epson EB-S41 SVGA 3LCD Portable Corporate Multimedia Projector and a mini Home Theatre HD Multimedia LCD Projector
Ive been told the mini Home Theatre model has 7000 lumens which I can't believe as the brightness quality is very poor especially for a power point presentation which is the primary reason I purchased this model. I personally have a feeling Ive been duped and the Epson would have been a better purchase.....

No answers
sabrina
sabrinaasked

what is the comparison/difference between Panasonic NN-CF770M and PANASONIC NNCF874BQPQ apart from size. What other flatbed combination benchtop cookers are available offering the same as PANASONIC NNCF874BQPQ.
I like what it offers, but don't like what I have read from owner reviews.
I like the 2 level cooking and have to replace my 20 yr old Sharp Carosell convection/grill and are TOTALLY confused as to what best to buy.
I use for baking, grilling, microwave dog is disappointed at luke warm meals. Ha, Ha

No answers
Rhonda Tomerini
Rhonda Tomeriniasked

i purchased the woolworths insurance policy after going through compare the market and would like to know how i can now redeem the $50 wish e gift card. my quote was 320456995 and 320453950
name Rhonda Tomerini woolies card no 9344502256901

No answers
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