Great service, so easy to use
Received a phone call before I left the website. The customer service rep was polite, knowledgeable and patient. He answered all of my questions without making me feel stupid and I believe he got me the best deal for what suited my family. The only negative is that he spoke a little too quickly
Did not like the process
customers cant compare the plans without providing their phone numbers. I just wanted to window shopping at first and take my time to make the decision but someone called me straight away which was annoying.
Simply, i wanted to get an insurance quote for comprehensive insurance. Rather than checking every site, thought to do it through compare the market since i hear a lot about their service. I checked the quotes online and provided my details which they came back with a price figure etc. So i thought, will wait for it abit. Since that day, my phone doesn't stop ringing from random numbers starting with 02 80XX XXXX. All labeled as potential spams. I answer them, and Indian accent answer me and tells me they are from a company that i never heard ...from. When i ask where they get my number from, they terminate the call. I never had this issue and the only time i shared my number is when provided it to Compare the Market. I will take this further up legally as it's ridiculous Edit: The company followed up closely with my complaints and resolved my issue which shows great customer service. I changed my rating accordingly.
Dylan Torpy knows his Health Insurance products
I woke up to a call from Compare the Market regarding my car insurance where the caller runs through her spiel without even considering whether it was an appropriate time for the call. After 46 minutes, I asked to end the call feeling quite insulted as though my +15 years of purchasing various car insurance products doesn't compare to her Budget Direct knowledge.
But a few minutes later, Dylan Torpy changed things around with his call regarding my health insurance. Not only did I feel like I was talking to a human, he was pleasant, customer f...ocussed and very knowledgeable about his products. Not to mention that it was one he used himself. It took no time for me to switch back with a provider that I was familiar with and loved, saving $81/month. Quite contrasting experience. Thanks to Dylan, I would now consider using Compare the Market.
Really helpful in helping me with a policy query and finalising my change of provider.
Service was very thorough, explaining every aspect and checking my understanding.
I don't have any more words but have to write at least 30...ah there we are!
This process was very useful as I had not had to something like this for a very long time.
The only issue I have is that I had made my decision about the first part of my enquiry and we moved forward with Compare the Market. However, I asked about another service I was considering and the person although very nice kept calling me - even though I has said when I made my mind up I would be in contact. I found this irritating.
Great savings made.
Easy to use and ended up with a good saving of $600+ per annum for both gas and electricity. Change over from old provider handled by new provider. Simple and fuss free.
Denise was exceptionally professional and catered really well to my needs. I was very satisfied with her level of customer service and knowledge around health funds and very grateful. Thanks
Very helpful service
Very fast response time to enquire, a little too fast. A lot of follow up emails.
Lots of information regarding gas & electricity plans,
Good and helpful customer service.
Thanks for the help
helpful in choosing a power supplier.
It’s helpful for choosing power suppliers. It made the comparison easier but I’m not sure if I got the best deal as the consultant who rang was a salesman who said his company had the best deal.
I was looking for an Australian owned energy company and I was given good information and comparison with my current company. My only difficulty was always understanding the person I was speaking to because of her English ability. I am wondering if the call centre is not in Australia. Other than that, I found her friendly and helpful.
Service good but no follow up from introduced company
I haven’t heard from Red Energy yet. Do they have too many customers already? I’d have thought they would be in contact with me by now, although I have never changed providers before.
Save a lot of time and money. Thanks.
I started with car insurance, then house and contents, then gas. I have saved over $2000 a year. What a great service I should have used it a lot earlier.
I used compare the market before and i was satisfied with their services every time .I will use them again if necessary as they are efficient polite and follow up .
Great but silly they can’t say solar total
GreT experience but how silly the estimator can’t calculate solar discounts. It’s obvious nobody knows how long the sun will shine for but it can be calculated ‘based on last bill’
Questions & Answers
please could I get a comparison between an Epson EB-S41 SVGA 3LCD Portable Corporate Multimedia Projector and a mini Home Theatre HD Multimedia LCD Projector
Ive been told the mini Home Theatre model has 7000 lumens which I can't believe as the brightness quality is very poor especially for a power point presentation which is the primary reason I purchased this model. I personally have a feeling Ive been duped and the Epson would have been a better purchase.....
what is the comparison/difference between Panasonic NN-CF770M and PANASONIC NNCF874BQPQ apart from size. What other flatbed combination benchtop cookers are available offering the same as PANASONIC NNCF874BQPQ.
I like what it offers, but don't like what I have read from owner reviews.
I like the 2 level cooking and have to replace my 20 yr old Sharp Carosell convection/grill and are TOTALLY confused as to what best to buy.
I use for baking, grilling, microwave dog is disappointed at luke warm meals. Ha, Ha
i purchased the woolworths insurance policy after going through compare the market and would like to know how i can now redeem the $50 wish e gift card. my quote was 320456995 and 320453950
name Rhonda Tomerini woolies card no 9344502256901
Get an answer from our members and Compare The Market representatives
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