I am applied LHC when it should not be. The Australian rebate is applied wrong by the insurer. All the details had been provided to compare the market except for previous policy. Was told that when policy number given to new insurer the LHC will be removed. Now it's harder then it looks. I have to stop the new policy and start looking again.

Understanding, patient and helpful, not to mention an extensive product knowledge. Thank you Hannah for all your help I am very comfortable with my new health insurance and enjoyed the experience.

I consulted comparethemarket on switching my health insurance. They gave me a lower price, so I did switch. Once all done, I found myself paying even a higher premium; all because of the incomplete information I was given.

The advice I was given did not favour one company over another just straight forward facts. It saved me a lot of time trying to decide for myself which provider would best suit our needs. The consultant was also clear and easy to understand.
I would definitely use Compare the Market again.

Looking for new gas and energy prices, I got a quick and easy option and all the work was done for me. Same happened when I reviewed my health insurance last time. Simples!

After comparing online, a lady called me and promised that they take care of cancelling my previous insurance, new insurance will get transfer certificate. It is full of lies. NoIntegrity

After 50 years with the same health insurer whom had never offered me any alternative with cover following a comprehensive and informative discussion with a Compare the Market consultant I have switched to another company saving $806 per annum. Extremely happy with the service provided. Top job..

Staff very helpful and friendly service was great the person who assisted me was exceptional really went out of his way would recommend this service I could say that after all of the help that I was fever I stayed with my original service

Your sales strategy of bombarding your customers with calls is deplorable. I reckon I blocked a dozen different numbers, soon as one was blocked a new number arises. Pressure tactics is crap i deal with day in and out so I'm fine with it, just ignore cause you have zero leverage but I just think of your targets, the elderly and easily influenced. Should be ashamed of yourselves.

It took about an hour to go through all the details but I ended up with significant saving on health insurance with minimal fuss. I found it to be very easy

Josh Brooks was able to answer any questions I had and tailored the insurance package to suit my needs, there wasn’t any pressure to sign up on the spot and this gave me confidence in the fact that he wasn’t just trying to push a sale.

I did an online comparison for my car insurance, and the very next day I received three phone calls each two hours apart, wanting to discuss my needs. This despite me clearly telling them I didn't request a call back, and please remove me from your call list. "Oh yes sorry for the inconvenience" and yet more calls keep coming. I've now blocked these nuisance calls. It's actually put me off ever buying insurance through Compare The Market. I don't respond well to the high pressure sales tactics.

Great customer service ppl. Purchased health insurance and electricty n gas arranged by them. So happy with the service received from them. Would come.again to them in future as well

Helpful agent. She was very polite, patient and professional and assisted me in sorting out my health insurance. I have already recommended your service to a close friend of mine.

customers cant compare the plans without providing their phone numbers. I just wanted to window shopping at first and take my time to make the decision but someone called me straight away which was annoying.

Helpful staff. It was a good experience. That was quick and easy. Thanks for your help. I cannot write more than this. It was a good choice I think. Thanks

I compared a few quotes online and now you keep calling me even though I've clearly stated Im not interested. Didn't even want the first call back stop annoying me.

Unwanted, persistant calls to my phone. Unsure how to stop this. I'm guessing that permission to call me was quietly tucked away in the agreement. User, be aware of this when you share your phone number.

I actually think I just received the best customer service of my life. I have been suffering from poor health, but have never had private health insurance before and had little understanding of the process. Zoe Waller took the time to find out what it was that I needed and what was important to me, while displaying the most genuine empathy and kindness for my situation. Zoe was incredibly knowledgeable and thorough and was able to alleviate my fears and uncertainties. Although Zoe was only making a call about the insurance, she really did holistically approach the situation, to the point that I feel as though I can move forward with my illness with a much much more positive outlook from here on forwards. I really cant thank you enough!

Jasmine F provided me with an amazing and seamless service. Usually don’t answer these calls or hang up straight away but glad I did. Thank you Jasmin for making it so easy and providing me with information that was understandable with a Heath provider that met all the criteria that I was looking for. Jasmin was very easy to talk to and made the whole process an enjoyable one. Truely an asset for compare the market!