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Compare The Market

Compare The Market

4.4 from 2,165 reviews · View Statistics

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    4.6 (1,178)
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Raisa

Raisa Perth, WA

  • Verified customer

Information transfer to the insurer

published

I am applied LHC when it should not be. The Australian rebate is applied wrong by the insurer. All the details had been provided to compare the market except for previous policy. Was told that when policy number given to new insurer the LHC will be removed. Now it's harder then it looks. I have to stop the new policy and start looking again.

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Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market

Hi Raisa,
We are very sorry to hear of the issues you are experiencing and we would like to investigate this further. Can you please contact our team on customerresolutions@comparethemarket.com.au with your details ?
Many thanks

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Review collected in partnership with Compare The Market

  • Verified customer

A very pleasant experience, thank you.

published

Understanding, patient and helpful, not to mention an extensive product knowledge. Thank you Hannah for all your help I am very comfortable with my new health insurance and enjoyed the experience.

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Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market

Hi Christine,
Thank you for providing your positive feedback for Hannah. We will ensure she receives the recognition she deserves.

Many thanks

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Review collected in partnership with Compare The Market

Hamid

Hamid

  • 4 reviews
  • 4 likes

Never again

published

I consulted comparethemarket on switching my health insurance. They gave me a lower price, so I did switch. Once all done, I found myself paying even a higher premium; all because of the incomplete information I was given.

Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market
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Wendy M

Wendy MSouth East Queensland, QLD

  • 2 reviews

Precise information

published

The advice I was given did not favour one company over another just straight forward facts. It saved me a lot of time trying to decide for myself which provider would best suit our needs. The consultant was also clear and easy to understand.
I would definitely use Compare the Market again.

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  • Verified customer

Quick and efficient

published

Looking for new gas and energy prices, I got a quick and easy option and all the work was done for me. Same happened when I reviewed my health insurance last time. Simples!

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Full of lies

published

After comparing online, a lady called me and promised that they take care of cancelling my previous insurance, new insurance will get transfer certificate. It is full of lies. NoIntegrity

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Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market
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Greg

GregMetropolitan Adelaide, SA

  • 3 reviews
  • Verified customer

Health Insurance Switch

published

After 50 years with the same health insurer whom had never offered me any alternative with cover following a comprehensive and informative discussion with a Compare the Market consultant I have switched to another company saving $806 per annum. Extremely happy with the service provided. Top job..

Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market
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Review collected in partnership with Compare The Market

Shirley

Shirley South East Queensland, QLD

  • Verified customer

Excellent service

published

Staff very helpful and friendly service was great the person who assisted me was exceptional really went out of his way would recommend this service I could say that after all of the help that I was fever I stayed with my original service

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Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market

Hi Shirley,
Thank you for sharing your experience using Compare the Market. We hope to be able to assist you in the future.

Many thanks

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Review collected in partnership with Compare The Market

Jack

Jack Greater Melbourne (Metropolitan), VIC

  • Verified customer

Just plain harrassment

published

Your sales strategy of bombarding your customers with calls is deplorable. I reckon I blocked a dozen different numbers, soon as one was blocked a new number arises. Pressure tactics is crap i deal with day in and out so I'm fine with it, just ignore cause you have zero leverage but I just think of your targets, the elderly and easily influenced. Should be ashamed of yourselves.

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3 comments
Compare The Market
Shannon G.Compare The Market
Jack
Jack
Compare The Market
Shannon G.Compare The Market
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  • Verified customer

very easy to change to NIB

published

It took about an hour to go through all the details but I ended up with significant saving on health insurance with minimal fuss. I found it to be very easy

1 comment
Compare The Market
Shannon G.Compare The Market

Hi Richard,
Thank you for providing such wonderful feedback following your experience using Compare the Market for your Health Insurance. We hope to be able to help you again in the future.

Many thanks

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Review collected in partnership with Compare The Market

The reviewer stated that an incentive was offered for this review

Sophie

Sophie Launceston, TAS

Amazing service from Josh Brooks

published

Josh Brooks was able to answer any questions I had and tailored the insurance package to suit my needs, there wasn’t any pressure to sign up on the spot and this gave me confidence in the fact that he wasn’t just trying to push a sale.

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Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market

Hi Sophie,
Thank you for providing such this amazing feedback for Josh. We will make sure he receives recognition for a job well done. We hope to be able to help you again in the future.

Many thanks

Similar opinion? Write a review on ProductReview.com.au!
Daniel C

Daniel CGreater Melbourne (Outer), VIC

  • 5 reviews
  • 3 likes

Constant nuisance phone calls

published

I did an online comparison for my car insurance, and the very next day I received three phone calls each two hours apart, wanting to discuss my needs. This despite me clearly telling them I didn't request a call back, and please remove me from your call list. "Oh yes sorry for the inconvenience" and yet more calls keep coming. I've now blocked these nuisance calls. It's actually put me off ever buying insurance through Compare The Market. I don't respond well to the high pressure sales tactics.

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Incentivised ReviewNo
2 comments
Compare The Market
Shannon G.Compare The Market
Daniel C
Daniel C

If you were “sorry” you’d change your business practises. Judging by your negative reviews here, obviously I’m not the only one who has a problem with your company’s conduct.

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  • Verified customer

Amazing prompt service under one roof

published

Great customer service ppl. Purchased health insurance and electricty n gas arranged by them. So happy with the service received from them. Would come.again to them in future as well

Transparency
Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market

Hi Usfa,
Thank you for providing such wonderful feedback following your experience using Compare the Market for your Health Insurance and Electricity. We hope to be able to help you again in the future.

Many thanks

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Compare The Market

Christo

Christo South East Queensland, QLD

  • Verified customer

Great Service

published

Helpful agent. She was very polite, patient and professional and assisted me in sorting out my health insurance. I have already recommended your service to a close friend of mine.

Transparency
1 comment
Compare The Market
Shannon G.Compare The Market
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Compare The Market

The reviewer stated that an incentive was offered for this review

kkk

kkkSydney, NSW

  • Verified customer

Did not like the process

published

customers cant compare the plans without providing their phone numbers. I just wanted to window shopping at first and take my time to make the decision but someone called me straight away which was annoying.

Transparency
Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market
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Gulsah

Gulsah Griffith 2603, ACT

  • Verified customer

Great

published

Helpful staff. It was a good experience. That was quick and easy. Thanks for your help. I cannot write more than this. It was a good choice I think. Thanks

Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Compare The Market

Stop calling me

published

I compared a few quotes online and now you keep calling me even though I've clearly stated Im not interested. Didn't even want the first call back stop annoying me.

Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market
Similar opinion? Write a review on ProductReview.com.au!
Graeme

GraemeSheppartonq

  • 8 reviews
  • 9 likes

Annoying repeated phone calls

published

Unwanted, persistant calls to my phone. Unsure how to stop this. I'm guessing that permission to call me was quietly tucked away in the agreement. User, be aware of this when you share your phone number.

Transparency
Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market
Similar opinion? Write a review on ProductReview.com.au!
Cathy

CathySouth East Queensland, QLD

Biggest thank you to Zoe

published

I actually think I just received the best customer service of my life. I have been suffering from poor health, but have never had private health insurance before and had little understanding of the process. Zoe Waller took the time to find out what it was that I needed and what was important to me, while displaying the most genuine empathy and kindness for my situation. Zoe was incredibly knowledgeable and thorough and was able to alleviate my fears and uncertainties. Although Zoe was only making a call about the insurance, she really did holistically approach the situation, to the point that I feel as though I can move forward with my illness with a much much more positive outlook from here on forwards. I really cant thank you enough!

Transparency
Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market
Similar opinion? Write a review on ProductReview.com.au!
Alana S.

Alana S.Murray Region, NSW

  • 2 reviews

Amazing customer service, made it so easy

published

Jasmine F provided me with an amazing and seamless service. Usually don’t answer these calls or hang up straight away but glad I did. Thank you Jasmin for making it so easy and providing me with information that was understandable with a Heath provider that met all the criteria that I was looking for. Jasmin was very easy to talk to and made the whole process an enjoyable one. Truely an asset for compare the market!

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Incentivised ReviewNo
1 comment
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Shannon G.Compare The Market
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Questions & Answers

Rosemary M-S

Rosemary M-Sasked

please could I get a comparison between an Epson EB-S41 SVGA 3LCD Portable Corporate Multimedia Projector and a mini Home Theatre HD Multimedia LCD Projector
Ive been told the mini Home Theatre model has 7000 lumens which I can't believe as the brightness quality is very poor especially for a power point presentation which is the primary reason I purchased this model. I personally have a feeling Ive been duped and the Epson would have been a better purchase.....

No answers
sabrina

sabrinaasked

what is the comparison/difference between Panasonic NN-CF770M and PANASONIC NNCF874BQPQ apart from size. What other flatbed combination benchtop cookers are available offering the same as PANASONIC NNCF874BQPQ.
I like what it offers, but don't like what I have read from owner reviews.
I like the 2 level cooking and have to replace my 20 yr old Sharp Carosell convection/grill and are TOTALLY confused as to what best to buy.
I use for baking, grilling, microwave dog is disappointed at luke warm meals. Ha, Ha

No answers
Rhonda Tomerini

Rhonda Tomeriniasked

i purchased the woolworths insurance policy after going through compare the market and would like to know how i can now redeem the $50 wish e gift card. my quote was 320456995 and 320453950
name Rhonda Tomerini woolies card no 9344502256901

No answers
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