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Compare The Market

Compare The Market (page 3 of 89)

4.4 from 2,225 reviews · View Statistics
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    4.5 (1,430)
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Great help.

published

Great support.
They tailored a health policy to suit my needs.
I was impressed with the health package offered and it saved our house hold more than $378 in the year.

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Really helpful and informative

published

I was shopping for health insurance, and put my details into comparethemarket yesterday evening. This morning I got a phone call from Zoe, who was lovely, patient, and extremely helpful. She helped me put together a plan I'm really happy with, and I'm very grateful. Thanks!

Karen
Karen Metropolitan Adelaide, SA
  • Verified

Pushy product seller

published

The girl I spoke to spoke over me and ignored when I said I was at work. I ended up signed up to health insurance before I could discuss it with my partner which I then had to spend another 45 minutes trying to cancel.

Compare The Market
Shannon G.Compare The Market
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Billy H.
Billy H.Perth, WA
  • 2 reviews
  • 1 like

Queen of the market.

published
Anna S.
Anna S.Greater Melbourne (Inner), VIC

Rude and pushy salespeople

published

I was quite disgruntled by your sales staff who have been calling me all day. When I finally returned the call because I didn't know who it was, I politely advised the consultant that I have been an Insurance broker myself but this didn't stop him from going into a barrage of "it doesn't mean you know everything about health insurance..." and I tried to stop him a few times and then when I finally got through to him he was rude and cut the call. Not what i would expect from such a company. If you're going to cold call maybe be polite and listen to win business instead of being a pushy salesperson.

Compare The Market
Shannon G.Compare The Market

Sold my contact details

published

Within days of giving an unused email address to compare the market, I started to receive spam about insurance. The culprit could not have been more obvious and I want my share of the profits.

Compare The Market
Shannon G.Compare The Market
Dennis
DennisSydney, NSW
  • 2 reviews
  • 1 like

Looks to me as if like Google searches you get paid to list companies at the top of your "cheapest" list

published

So was looking around for a quote on home insurance and contents and result yielded a very narrow list of insurance companies who by the way were on the Choice naughty list for screwing customers in bushfire zones. I then visited another company's website, who was nowhere to be seen on your list, and they were much cheaper than any on your so-called cheapest list. Bogus and fake and obviously receive kickbacks.

Compare The Market
Shannon G.Compare The Market
Rob
RobBonython 2905, ACT
  • 2 reviews
  • 1 like

Compare the market - compare the rudeness more like it

published

After an online enquiry, have been flooded with email spam and phone call after phone call, when I told the person I had received enough information off their site, which is what it is for, they immediately and rudely hung up on me without a word. Very poor service, so I'm telling everyone now. How rude.

Compare The Market
Shannon G.Compare The Market

Hi Rob,
We are very sorry to hear of the experience you have had and we would like to investigate this further. Can you please contact our team on customerresolutions@comparethemarket.com.au with your details ?
Many thanks

Jason
Jason Greater Melbourne (Outer), VIC
  • Verified

How can You argue about saving money?

published

Simple concept, easy results ... ie. more money in my pocket!
The customer service representative was patient and polite, getting to the heart of the matter in a timely manner, and then offering me the best option to save money ... too easy!

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Port M.
Port M.
  • 3 reviews
  • 1 like

Meerkat Mondays

published

As you are part of the Spotify "Meerkat Mondays" campaign, where they play the same add over and over at full volume, I have rated you on your ethics.
This just shows what sort of company you are.
I WILL NEVER use Compare the Market, or any of my current or future family.
Simples.

Raisa
Raisa Perth, WA
  • Verified

Information transfer to the insurer

published

I am applied LHC when it should not be. The Australian rebate is applied wrong by the insurer. All the details had been provided to compare the market except for previous policy. Was told that when policy number given to new insurer the LHC will be removed. Now it's harder then it looks. I have to stop the new policy and start looking again.

Compare The Market
Shannon G.Compare The Market

Hi Raisa,
We are very sorry to hear of the issues you are experiencing and we would like to investigate this further. Can you please contact our team on customerresolutions@comparethemarket.com.au with your details ?
Many thanks

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  • Verified

A very pleasant experience, thank you.

published

Understanding, patient and helpful, not to mention an extensive product knowledge. Thank you Hannah for all your help I am very comfortable with my new health insurance and enjoyed the experience.

Compare The Market
Shannon G.Compare The Market

Hi Christine,
Thank you for providing your positive feedback for Hannah. We will ensure she receives the recognition she deserves.

Many thanks

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Hamid
Hamid
  • 4 reviews
  • 4 likes

Never again

published

I consulted comparethemarket on switching my health insurance. They gave me a lower price, so I did switch. Once all done, I found myself paying even a higher premium; all because of the incomplete information I was given.

Compare The Market
Shannon G.Compare The Market
Wendy M
Wendy MSouth East Queensland, QLD
  • 2 reviews

Precise information

published

The advice I was given did not favour one company over another just straight forward facts. It saved me a lot of time trying to decide for myself which provider would best suit our needs. The consultant was also clear and easy to understand.
I would definitely use Compare the Market again.

Rosanna
Rosanna Illawarra, NSW
  • Verified

Great service, so easy to use

published

Received a phone call before I left the website. The customer service rep was polite, knowledgeable and patient. He answered all of my questions without making me feel stupid and I believe he got me the best deal for what suited my family. The only negative is that he spoke a little too quickly

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  • Verified

Quick and efficient

published

Looking for new gas and energy prices, I got a quick and easy option and all the work was done for me. Same happened when I reviewed my health insurance last time. Simples!

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Full of lies

published

After comparing online, a lady called me and promised that they take care of cancelling my previous insurance, new insurance will get transfer certificate. It is full of lies. NoIntegrity

Compare The Market
Shannon G.Compare The Market
Greg
GregMetropolitan Adelaide, SA
  • 3 reviews
  • Verified

Health Insurance Switch

published

After 50 years with the same health insurer whom had never offered me any alternative with cover following a comprehensive and informative discussion with a Compare the Market consultant I have switched to another company saving $806 per annum. Extremely happy with the service provided. Top job..

Compare The Market
Shannon G.Compare The Market
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Shirley
Shirley South East Queensland, QLD
  • Verified

Excellent service

published

Staff very helpful and friendly service was great the person who assisted me was exceptional really went out of his way would recommend this service I could say that after all of the help that I was fever I stayed with my original service

Compare The Market
Shannon G.Compare The Market

Hi Shirley,
Thank you for sharing your experience using Compare the Market. We hope to be able to assist you in the future.

Many thanks

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Jack
Jack Greater Melbourne (Metropolitan), VIC
  • Verified

Just plain harrassment

published

Your sales strategy of bombarding your customers with calls is deplorable. I reckon I blocked a dozen different numbers, soon as one was blocked a new number arises. Pressure tactics is crap i deal with day in and out so I'm fine with it, just ignore cause you have zero leverage but I just think of your targets, the elderly and easily influenced. Should be ashamed of yourselves.

Compare The Market
Shannon G.Compare The Market
Jack
Jack
Compare The Market
Shannon G.Compare The Market
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  • Verified

very easy to change to NIB

published

It took about an hour to go through all the details but I ended up with significant saving on health insurance with minimal fuss. I found it to be very easy

Compare The Market
Shannon G.Compare The Market

Hi Richard,
Thank you for providing such wonderful feedback following your experience using Compare the Market for your Health Insurance. We hope to be able to help you again in the future.

Many thanks

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Sophie
Sophie Launceston, TAS

Amazing service from Josh Brooks

published

Josh Brooks was able to answer any questions I had and tailored the insurance package to suit my needs, there wasn’t any pressure to sign up on the spot and this gave me confidence in the fact that he wasn’t just trying to push a sale.

Compare The Market
Shannon G.Compare The Market

Hi Sophie,
Thank you for providing such this amazing feedback for Josh. We will make sure he receives recognition for a job well done. We hope to be able to help you again in the future.

Many thanks

Daniel C
Daniel CGreater Melbourne (Outer), VIC
  • 5 reviews
  • 3 likes

Constant nuisance phone calls

published

I did an online comparison for my car insurance, and the very next day I received three phone calls each two hours apart, wanting to discuss my needs. This despite me clearly telling them I didn't request a call back, and please remove me from your call list. "Oh yes sorry for the inconvenience" and yet more calls keep coming. I've now blocked these nuisance calls. It's actually put me off ever buying insurance through Compare The Market. I don't respond well to the high pressure sales tactics.

Compare The Market
Shannon G.Compare The Market
Daniel C
Daniel C

If you were “sorry” you’d change your business practises. Judging by your negative reviews here, obviously I’m not the only one who has a problem with your company’s conduct.

  • Verified

Amazing prompt service under one roof

published

Great customer service ppl. Purchased health insurance and electricty n gas arranged by them. So happy with the service received from them. Would come.again to them in future as well

Compare The Market
Shannon G.Compare The Market

Hi Usfa,
Thank you for providing such wonderful feedback following your experience using Compare the Market for your Health Insurance and Electricity. We hope to be able to help you again in the future.

Many thanks

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Christo
Christo South East Queensland, QLD
  • Verified

Great Service

published

Helpful agent. She was very polite, patient and professional and assisted me in sorting out my health insurance. I have already recommended your service to a close friend of mine.

Compare The Market
Shannon G.Compare The Market
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Page 3 of 89

Questions & Answers

Rosemary M-S
Rosemary M-Sasked

please could I get a comparison between an Epson EB-S41 SVGA 3LCD Portable Corporate Multimedia Projector and a mini Home Theatre HD Multimedia LCD Projector
Ive been told the mini Home Theatre model has 7000 lumens which I can't believe as the brightness quality is very poor especially for a power point presentation which is the primary reason I purchased this model. I personally have a feeling Ive been duped and the Epson would have been a better purchase.....

No answers
sabrina
sabrinaasked

what is the comparison/difference between Panasonic NN-CF770M and PANASONIC NNCF874BQPQ apart from size. What other flatbed combination benchtop cookers are available offering the same as PANASONIC NNCF874BQPQ.
I like what it offers, but don't like what I have read from owner reviews.
I like the 2 level cooking and have to replace my 20 yr old Sharp Carosell convection/grill and are TOTALLY confused as to what best to buy.
I use for baking, grilling, microwave dog is disappointed at luke warm meals. Ha, Ha

No answers
Rhonda Tomerini
Rhonda Tomeriniasked

i purchased the woolworths insurance policy after going through compare the market and would like to know how i can now redeem the $50 wish e gift card. my quote was 320456995 and 320453950
name Rhonda Tomerini woolies card no 9344502256901

No answers
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