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Experience changing my Health Cover
The rep was so helpful. He checked several options for me & helped my find the solution that suited.me best
I would highly recommend giving them a try. Saved me heaps!! It was a great experience
very helpful and friendly. saved me money and time. gave me access to fund i would not have considered. happy to refer to your service should the opportunity arise in the future.
Reviews on my insurance
The operator was professional and assisted with all my questions and guided me to the best deal could not have been happier with the service provided, I would recommend this service all day long
Simply, i wanted to get an insurance quote for comprehensive insurance. Rather than checking every site, thought to do it through compare the market since i hear a lot about their service. I checked the quotes online and provided my details which they came back with a price figure etc. So i thought, will wait for it abit. Since that day, my phone doesn't stop ringing from random numbers starting with 02 80XX XXXX. All labeled as potential spams. I answer them, and Indian accent answer me and tells me they are from a company that i never heard ...from. When i ask where they get my number from, they terminate the call. I never had this issue and the only time i shared my number is when provided it to Compare the Market. I will take this further up legally as it's ridiculous Edit: The company followed up closely with my complaints and resolved my issue which shows great customer service. I changed my rating accordingly.
This is awesome
Staff were so helpful, Found exactly what I needed to suit my needs, 100% reccomend. I was struggling to find a cover to suit what I needed and without compare the market I wouldn't be on the plan I am today.
Brilliant Customer Service and Advice
I have just been speaking to Compare the Market for Health Insurance for myself and my son.
the customer service representative gave me superb advice and recommendations. Five star service will recommend to others where appropriate!
Heaps of good advice.
Had a friendly experience and learned a lot about my policies. Kate let me know about both options that were available for my situation as well as her recommended course of action.
easy to use
easy to use and good feedback processes.
was able to compare electricity plans easily and choose one that suits us. acknowledgement of the lodgement was instantaneous really so was able to see what i had compared.
Excellent tool , very useful
This tool uses a lot of current data of real estate agents operating around the suburb and suggests the the agent who sold most properties in the suburb. Tool also suggests a few other agents who did well in the area. Also provides other useful information such as commission etc.
Dylan Torpy knows his Health Insurance products
I woke up to a call from Compare the Market regarding my car insurance where the caller runs through her spiel without even considering whether it was an appropriate time for the call. After 46 minutes, I asked to end the call feeling quite insulted as though my +15 years of purchasing various car insurance products doesn't compare to her Budget Direct knowledge.
But a few minutes later, Dylan Torpy changed things around with his call regarding my health insurance. Not only did I feel like I was talking to a human, he was pleasant, customer f...ocussed and very knowledgeable about his products. Not to mention that it was one he used himself. It took no time for me to switch back with a provider that I was familiar with and loved, saving $81/month. Quite contrasting experience. Thanks to Dylan, I would now consider using Compare the Market.
I did sign up for what I needed
very helpful and saved my time a lot
few options to chose from the service providers
Even rates are clearly explained to the customer.
Saved me so much time
Literally got my health insurance coverage arranged while moving house. It couldn't have been easier! Not a stone was left unturned and I'll definitely be using these guys again when the time comes.
Really helpful in helping me with a policy query and finalising my change of provider.
Service was very thorough, explaining every aspect and checking my understanding.
I don't have any more words but have to write at least 30...ah there we are!
This process was very useful as I had not had to something like this for a very long time.
The only issue I have is that I had made my decision about the first part of my enquiry and we moved forward with Compare the Market. However, I asked about another service I was considering and the person although very nice kept calling me - even though I has said when I made my mind up I would be in contact. I found this irritating.
The Compare The Market representative was very helpful and managed to get me an electricity deal which amounts to considerable savings. I will definitely use the service in the future.
Friendly, helpful and knowledgable.
I'm usually very dubious when it comes to sales calls. But Tim was super helpful. Explained everything very clearly. We wanted to do a little extra research so we organised a call back for the following day. Everything we'd been told added up, not only was it a great deal but it was also the correct one for us. Surprisingly smooth and painless process. Thanks Tim!
Everything explained fully. Fitted in with my timetable re callbacks. Plenty of information and easy completion. Both staff very friendly and easy to talk to. Filled my requirements with no hassles.
Does all the work
I was contacted by someone almost immediately and got what I needed. The comparisons allowed me to ask the right questions, and set my expectations when speaking with a consultant.
Did what they say they do.
I was in the market for health insurance and had great help in choosing excellent product. I would definitely use them again to make sure I get the best deal possible.
Very helpful and honest
Friendly staff. Have me the facts and let me make a decision with no pressure from them. They were interested in our needs and not what they thought we should have
Great work saving me money
I thought I'd found the cheapest energy supplier available to me, but compare the meerkat found an even better deal, I was pleasantly surprised, thanks, looks like I'll be able to save around $100 per year or more
Simplified advice and information
The consultant listened to my needs and tailored a health package for us to deliver the outcome I needed. Prompt follow up on items and guided me through the process.
Great savings made.
Easy to use and ended up with a good saving of $600+ per annum for both gas and electricity. Change over from old provider handled by new provider. Simple and fuss free.
Awesome customer service
Wasn't made to feel like they were just trying to sell me something.
Very informative and helpful and even had a few laughs was awesome.
Strongly recommend to anyone wanting help with insurance options
Easy to navigate. Deals between companies were easy to compare and decide. The link up to the company I chose was very easy and I got a follow up call
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