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Compare The Market

Compare The Market (page 5 of 10)

4.4 from 2,268 reviews · View Statistics
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    4.9 (1,139)
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Chris S
Chris SSouth East Queensland, QLD
  • Verified

Informative

published

Customer service provided was very good, he gave good information and called back next day . Wasn’t pushy, factual information and pleasant and helpful during calls.informed me of senior discount that didn’t know about.

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Wally
WallyCentral Highlands and Goldfields, VIC
  • 3 reviews
  • Verified

Problem solved

published

Guy on phone was good, said he'd cancel my cover with one provider and set up a new one that he detailed. The new fund was set up, the old one not cancelled, so I've been double charged and now have to go and resolve myself as there is no follow up.

Edit - error was with health fund not compare the market

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Shannon G.Compare The Market
Wally
Wally

I've been trying to change this review as it was resolved. The error was with a health fund and not compare the market

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Why I rated it 5 stars

published

I use it for everything now. Car and home insurance and electricity and gas. Also the consultant was very helpful. She calculated the savings based on my recent electricity and gas accounts

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Super helpful and great customer service

published

Josh was extremely helpful in offering the best value and most suitable provider and plan for my needs. He was very patient in answering any questions and setting up the membership over the phone. Thanks again!

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Very Helpful!

published

Went on the website and someone was able to call me immediately! Very kind and helpful and answered all the silly questions i had as a first time renter! Made the whole experience very easy!

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Kim
Kim Metropolitan Adelaide, SA
  • Verified

Helpful and easy, wonderful service!

published

Ardi was really helpful and patient, especially as electricity bills are so confusing. If all goes to plan he has helped us save a small fortune with a new supplier. Thank you!

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Carmel
Carmel South-Eastern Region, NSW
  • Verified

Perfect and very helpful

published

The transaction was made very easy and I was offered a good deal. Hooked me up to an electricity company without any further action required beside the initial phone call.

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Amy
Amy Sydney, NSW
  • Verified

Can’t believe I haven’t used this sooner!

published

I saved so much & the customer service representatives I spoke to were amazing! I honestly can’t believe I haven’t used compare the market sooner. I will definitely be using it again!

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Sandra
Sandra
  • 2 reviews
  • Verified

Streamline & Easy!

published

Pays you to compare your health insurance and not be loyal to one company! Received like-for-like Hospital Cover with some Extra's thrown in for a better monthly premium. So nice to speak to an 'Aussie' in Q'ld who explained the product differences, was not pushy, and let me think about all the options and phoned back at an agreed time. Excellent Service!

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  • Verified

Great customer service

published

My experience with Compare The Market was quick, efficient and I think provided the best deal for my daughter who has advanced medical needs and needed a very targeted product.

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mrmattermr
mrmattermrGreater Melbourne (Metropolitan), VIC
  • Verified

Great service

published

Recieved a call soon after I was on the site. The service person was very knowledgeable. Thanks, saved on my elec, has and internet. Great fast response and friendly service.

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KMC
KMCNortheast, VIC
  • 12 reviews
  • 4 likes
  • Verified

So helpful and knowledgeable

published

Found a great deal on new health insurance, explained everything very clearly, couldn't have been more helpful! The swap over was so easy. They listened to why I wanted to swap and found something that suited my needs.

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Irene Forsyte
Irene ForsyteGreater Melbourne (Metropolitan), VIC
  • 2 reviews

The Best

published

Have just finished speaking with Aidan regarding switching health funds. Helpful, knowledgeable, and an absolute pleasure to deal with. Aidan should write a manual on excellent customer service. Compare the Market is the best comparison site and the only one I would use as every time, I am blown away by their service. Thank you for never disappointing me.

Shannan C.
Shannan C.Greater Melbourne (Metropolitan), VIC
  • Verified

Excellent Service

published

Very helpful and made this decision very easy. Would highly recommend if you are looking to compare your cutrent or new health insurance. Doing this on your own can be overwhelming.

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Easy, informative, efficient

published

Our consultant, Luke really knew his stuff and had the most lovely personable manner. He found us a health fund with family coverage which excluded benefits not relevant to us.

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loz
lozGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

Service

published

The person who helped with my decision to move health insurance, was great and so friendly and made this move so easy. I would recommend compare the market to anyone who is wishes to make changes.

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Kerri
Kerri Illawarra, NSW
  • Verified

Simplified the process of changing health insurance!

published

Finding a new private health insurer was a little overwhelming. They made it easy, over the phone with a few questions to refine what we were needing. Also made us aware of an Australian based fund employing locals in a country town so winners all round. Excellent service.

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  • Verified

Very helpful

published

The consultant explained everything well and was easy to understand, followed up in a timely manner, found the best deal for me and all staff I spoke to were friendly.

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Johan
JohanGreater Melbourne (Inner), VIC
  • Verified

Excellent Customer Service

published

The young fella that i spoke with which I believe was Robert Baker but not 100% sure was absolutely outstanding. Very clear and precise on my needs and took the time to explain everything in basic terms.

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Louis
Louis Greater Melbourne (Inner), VIC
  • Verified

Great work

published

Plan was explained and delivered very well in plain english with great examples
The coverage and costing was well explained and also the waiting periods - what could be waived and what not

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Wendy
WendyGreater Melbourne (Outer), VIC
  • 3 reviews
  • Verified

Great Experience and will use again

published

Consultant took time in reviewing all four electricity bills something that the existing supplier could not be bothered with. Will not only be using this service again. but also referring it to family and friends. Thankyou

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Renee
Renee Illawarra, NSW
  • Verified

Questions answered and a great deal made.

published

The chat function allowed for me to get the information I needed to be able to progress successfully with my online application. The process was straight forward, no documents required.

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Happijac
HappijacSouth East Queensland, QLD
  • 7 reviews
  • 1 like
  • Verified

Amazingly quick follow up

published

The Compare the Market sales crew are exceptionally quick in following up .... I was still on the website when the phone rang. Staff were informative and easy to chat to. I decided to follow up and change providers online through the CTM website which was also very easy to manoeuvre around

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  • Verified

Great service

published

The agent who managed my application was professional, had all the information to my questions and easy to interact
Good response times as well. Thanks for making it easier to settle in a new place.

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Suzanne
Suzanne Metropolitan Adelaide, SA
  • 2 reviews
  • Verified

Very friendly, informative and did not feel pressured

published

I was quite confused by all of the different comparison sites and all of the different energy plans out there. Compare the Market made things easy which took away a lot of the stress involved with setting up new and changing existing plans. Will definitely be using them again.

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